• Movie Studio

  One answer, on 11/30/2025

  [Closed] The new registration of my Movie Studio Platinum 12 does not work
  The new registration of my old "Movie Studio Platinum 12" (BOX version /CD/ purchased in 2013) does not work. I made it after the reinstalling of OS Windows. Specifically after the new installing of Movie Studio Platinum 12 (freshly downloaded from
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June
• Music Maker

  16 answers, most recent on 11/13/2024

  RE: Music Maker update 33.0.2.12
  i dont see the 33.0.2.10 version link only 33.0.1.9 which is the older version.. the 33.0.2.10 is the latest via the program
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded
• Video Pro X

  One answer, on 4/5/2025

  RE: [Closed] cannot open MP4 files for editing Pro 21
  @Nick-Goward  Hi, There's a separate forum for Vegas Pro, copy & paste your comment there, here's the link - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ PS. don't include your email, this is a public forum not Magix official
• Music Maker

  8 answers, most recent on 5/30/2026

  RE: Licence Document
  @Ward-Ron So, I am able to create a Licence Document with the Game Dev who brought the Track I made using MMM ? As @SP. advised, the only way you can check whether this is possible is to contact infoservice@magix.net and ask for a definitive answer.
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• Samplitude

  2 answers, most recent on 11/27/2024

  RE: activation
  @david-macready This link will give you Samplitude Pro X4 Silver. It's the latest silver version: http://dl04.magix.net/2019/SamplitudeProX4Silver/Program/SamProX4_Silver_INT_200121_07-59.exe
• Movie Studio

  2 answers, most recent on 2/14/2025

  RE: proDAD ReSpeedr V2 download?
  @Robert-Vincent9653 Hi . . . . i added the extra money to upgrade to the proDAD ReSpeedr "V2" . . . . Check your email spam folder for the order confirmation there should be a serial number and link to download ReSpeedr v2. John EBForum Moderator
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this
• SOUND FORGE

  One answer, on 1/6/2026

  Temporary block access
  Hi.I was trying to upgrade to soundforge pro 18 and when I clicked the link to upgrade to proceed to payment I got this: "Unfortunately we had to temporarily block your access as a result of payment problems.To resolve the problem, please contact
• Movie Studio

  One answer, on 5/24/2025

  RE: [Closed] Help with video template
  @DuWayne-Layton Hi Hi and welcome to the forum - albeit the wrong one. . . . . Studio Platinum 13 . . . Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest
• Movie Studio

  6 answers, most recent on 7/29/2024

  RE: proDAD ACTIVITION
  @Emmanuel-Frimpong Hi. I've just checked my own and the Mercalli Pro does not appear in that section. Only ProDad Vitascene is showing in my program. The activation for Mercalli should have been shown as a download link to follow in your program
• Video Pro X

  6 answers, most recent on 6/11/2025

  RE: 365 upgrade not working
  I did capture it on video but was unable to upload. A screen with a big check mark and "Installing update" with a progress bar pops up for 1 second, goes away and that's it. I reload v16 and it say I should upgrade. It would be nice if Magix just
• Movie Studio

  10 answers, most recent on 7/5/2023

  RE: [Solved] MEP 2016 Plus - Compatible for Capture With LKX HD Video Camcorder?
  @CarpentersMate Hi Mike I would suggest avoiding these odd named low cost cameras, the ones you linked to are available under several different 'brand names' - see this video John EB
• Music Maker

  10 answers, most recent on 3/22/2024

  RE: [Solved] Support links are redirecting me to Forum instead. Serial Number prob
  @Eleyan For Music Maker 2021 and newer versions you simply install the Free Edition from Magix.com and login with your e-mail and password. It's not necessary to enter the serial number a second time. Besides that, there could be server problems at
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  Greetings, if you want to "play" with a ProRes file, I downloaded one from here: edit, not sure why the link is showing a video. Best to follow follow this: Scroll down to comments and it has a direct link to a file here:
• Music Maker

  4 answers, most recent on 10/16/2024

  RE: Unable to open due to authentication error after update
  @YOSHINORI-YAMADA Please check here, if your serial number will give you a valid download link for Music Maker 2025 Premium: https://www.magix.com/int/support/my-service-center/product-downloads/
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  There are things that should be done with VPX/MMS. I do think that those who would purchase MMS are those getting their feet "wet" in video editing. They don't want to spend much, but want some "neat" features that they can't get on their cellphone
• Other products

  One answer, on 3/10/2025

  RE: [Closed] DVD Arcitect 7
  @Shohei-Shida Hi and welcome to the forum - albeit the wrong one. DVDA is a Vegas product and have their own forum - link is at the bottom of this page. I would suggest you post your question there This topic will be closed. John EBForum Moderator 
• Other products

  One answer, on 9/2/2024

  RE: [Closed] Vegas Pro 22 crashing
  @pedro.c Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 HI . . . . RTX version is 591.59 . . . . As there is no mention of a fix for the issues encountered with the 591.44 driver issue I would suggest you roll back to driver version 581.80. Are the UHD 770 drivers up to date, the latest version
• Other products

  One answer, on 8/29/2024

  RE: [Closed] Sony Vegas "Error" "The Activation Code is Incorrect"
  @Noble-Village Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 and later versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Maybe it's caused by some incompatibility with a modern Windows system? Have you tried to set compatibility mode for the program to Windows 7, Vista or Windows XP? If you can install and register it fine inside a virtual machine with Windows