• Music Maker

  16 answers, most recent on 3/30/2026

  RE: Loops Unlimited
  @slysnake96 It might be enough to simply log out and back in. I realize that.The things I have done to try and stop this happening over the past few years that LU has been around include but aren't limited to the following:I have kept the program
• ACID

  One answer, on 5/1/2023

  where can i find the old loop library to download?
  i spent a small fortune on the loop cds......i had everything from Bill Laswell's four disc set (it was 299.00 when i bought it) to the initial ones when it was sonic foundry. i started using my ipad and garageband in 2017 and hadnt looked back
• SOUND FORGE

  10 answers, most recent on 4/26/2023

  Lost ability to monitor recorded sound in SF 13
  I was trying to change the pitch of an existing recording. I moved the "RATE" slider at the bottom of the screen back a bit. Now I cannot move the slider back to "1.00", no matter what I do. I have also lost the ability to monitor (listen to) what I
• Video Pro X

  7 answers, most recent on 6/24/2023

  RE: File Not Found
  @Joshua-Burner Hmm, If you create a new project just as a test, can you add those files to it? If not it sounds like something is broken with the file, Try renaming the file then use 'Folder' to find that renamed file, because that renaming makes
• Other products

  One answer, on 7/11/2023

  [Closed] cannot install or open Vegas 20 on windows 11
  ARE YOU GUYS STILL IN THE VEGAS 20 BUSINESS? For some reason my Vegas 20 I-con disappeared from my computer and I cannot re-install it. I have been messing with this for four days, literally searching for help. I have had several conversations with
• Video Pro X

  111 answers, most recent on 1/29/2025

  RE: Feedback about VIDEO PRO X15
  My bad for posting in the wrong place. While I am here I would like to state...I wouldn't say VPX has nothing to do with Vegas Pro......they are still owned by Magix and the similarities might end there. However...I had a look at the interface. It
• Xara Designer Pro

  One answer, on 3/20/2023

  Upgrading puzzle
  when I click on the upgrade notification it tells me I will get Xara Pro 365. Is this a continuation of the perpetual licence i have now, or am it being converted to an annual subscription? Don't want to "upgrade" and find I have lost my perpetual
• Movie Studio

  85 answers, most recent on 3/3/2023

  RE: Proxy files problem | "Creation of a proxy not required"
  @CubeAce @Former user Lost in translation: "memory" should be "storage". Proxys (MXVs) can take up as much space as the originals.
• Movie Studio

  27 answers, most recent on 2/14/2023

  RE: This is just plain Weird.
  I doubt that such a serious bug has gone unnoticed. I've just tried a reset here and haven't lost any files from an open project. @CubeAce Ray, I suggest you reformat your machine. Something's cockeyed somewhere.
• SOUND FORGE

  11 answers, most recent on 2/20/2023

  RE: Missing effects
  mine came bundled with RX 10 elements. Ever since SFP 11, I have had those options. Even SFP 16 had those until last month when I uninstalled it because of various crash issues. Upon reinstalling, I lost those. I know I sound silly. sigh.
• Audio Cleaning Lab

  One answer, on 1/22/2023

  Need to recover License Key
  My PC crashed and I lost my Installation. I Found my Install Disk but do not know The original License Key. What can I Do?
• Movie Edit Now

  No answers, created on 12/12/2022

  lost serial number
• Photostory

  2 answers, most recent on 12/4/2023

  RE: Magix photostory deluxe 2023.
  @Francois-Maes Hi . . . . How to contact magix by phone to give more details? . . . . There is no telephone support, you can raise a Support ticket, link is at the top of the page and scroll down to the bottom to see the Email Support link. A
• Movie Studio

  66 answers, most recent on 1/29/2025

  RE: The output formats are messed up in Movie Studio 2024
  The movie is "The Leathernecks have landed" and the frame should be 4:3. Yes the sidebars are burned in. The original had been transferred to digital from an unknown source, possibly a 16mm movie, but could have been captured from a TV broadcast. It
• Movie Studio

  One answer, on 12/12/2022

  lost serial number
  I have a downloaded Magix Movie Edit Pro 2015 Premium. I want to install it on a new computer but have lost the serial number. Is there any way to recover my serial number?
• SOUND FORGE

  2 answers, most recent on 3/6/2023

  Previous versions looking to upgrade/consolidate
  I have previous versions of Soundforge Pro (11), Vegas Pro(13) and CD Architect purchased through Sony years ago and I recently had to rebuild my computer and lost all my software. I am looking to update all of them but none of them are listed on my
• Movie Studio

  One answer, on 10/9/2023

  [Closed] Why MAGIX AVC/MP4 encoder changes the color of the original video?
  Hi, I'm using Movie Studio 17 with the included MAGIX AVC/MP4 encoder. However, I have observed that MAGIX AVC/MP4 encoder changes the color tones of the original video in the output. This a frame from my original video: And this is the quite same
• Movie Studio

  21 answers, most recent on 11/26/2023

  RE: Movie Studio 2024 Suite - audio is suddenly lost
  Hi John, here is what I have encountered when tried to do what you said - when I selected option "Video/Audio on separate tracks" (I believe this is what you wanted, since CTRL+U means "Video/Audio on the same track" and they are already on the same
• SOUND FORGE

  15 answers, most recent on 9/20/2025

  RE: "Congested" Stereo Recording Repairable by Sound Forge?
  @gregory-battaglia RX creates worse quality stems than UVR. I have to say I agree! I have been an owner/user of iZotope RX for a number of years, currently own RX10 Advanced but would not consider it as competing at all with the (free) UVR. For
• SOUND FORGE

  9 answers, most recent on 12/12/2023

  RE: [Closed] Why does Sound Forge Audio Studio 16 keep crashing on my computer? X64
  Now all of the sudden my soundforge16 crashes and closes randomly while editing. I have to open it's "temp files" to keep working but sometimes work is lost. VERY ANNOYING! What could it be? I uninstalled and RE installed and the only thing I can
• Movie Studio

  21 answers, most recent on 11/26/2023

  RE: Movie Studio 2024 Suite - audio is suddenly lost
  Hi Ray, thanks again for the explanation. I forgot to mention at the beginning that I did not have this issue on Magix Movie Studio 2023 Platinum Edition. To add some technical details - my PC has 64 GB RAM, ATI Radeon 5600G 8GB RAM, 512 GB SSD + 2
• ACID

  5 answers, most recent on 10/3/2023

  RE: Patch, Update not upgrade, bug fix? Anything?
  Recent Acid Support was responding in 24 hours for over a week of back and forth communications, many responses. 4.5-5 star support imo too! If this was true in past, its definitely not an issue now in my experience. Actually, I've never had an
• Movie Studio

  31 answers, most recent on 6/27/2024

  RE: Where did my audio go?
  @Eric-Elliott OK, lets start again just with editing & forget Youtube for the moment 👍 You said  I switched to timeline mode thinking that would do it, but no and what a mess that mode is!   I also want to somehow show what I see on my screen,
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  @browj2 That blurring in the details was gone. John, the original issue was the washed-out look. I assume that capturing to avi makes huge files. So capturing a 2 hour cassette is going to tax my hard drives, correct? Depends on the AVI codec. You