• Movie Studio

  8 answers, most recent on 3/13/2022

  RE: can't install movie studio 2022 platinum
  @Roy-Cooper Hi, sorry i can't answer that, it looks like your internet connection, whether that is your PC or the modem, but to be honest i think you would struggle with that PC even if you do get it to load 😢 your CPU is only dual (2) core, a quad
• Video Pro X

  61 answers, most recent on 1/31/2023

  RE: Exported video not matching up with finished edit producted
  @johnebaker Hi John. The track knows the time-stretch \ resampling audio effect is already in use on the audio track as it won't allow further adjustment by opening it. Looking at the plugin by opening it on the audio track shows it is not active so
• SOUND FORGE

  8 answers, most recent on 3/12/2022

  Why am I suddenly glitching?
  I am an audiobook narrator (record at 44,100; 16 bit; mono) and I got a new Dell XPS laptop in January to replace my elderly Asus. Since then, I've been having issues with glitches appearing seemingly randomly in my recordings. I never realize that
• Video Easy

  9 answers, most recent on 3/13/2022

  RE: I can not import videos from my VCR. What should I do?
  @Raggedy_uk Some questions: 1. Does this occur on all tapes? 2. From the same VCR? If Yes, can you try another VCR? 3. If Video Easy has a S-Video socket on the lead (sounds like it does) and your VCR has S-Video out on the VHS side, you could try
• Video Easy

  9 answers, most recent on 3/13/2022

  RE: I can not import videos from my VCR. What should I do?
  Update: Now when I run Video Easy and try to import, it correctly chooses Composite but Continue is greyed out. Choosing S-Video (which is not connected) lights up the Continue button and I can then choose Composite and Continue. Input still shows
• Movie Studio

  10 answers, most recent on 3/5/2022

  RE: Program Requires Extra Component - MPEG2 Codec MainConcept
  Hello John and others ... Just to clarify: no the Mini Tape function is a separate SD recording function. This camera is capable of recording in TWO separate formats: Mini DV Standard Definition, 'and' HD 1080 from the P2 Flash Card. Some folks are
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. You can try to deactivate your firewall or Windows Defender temporarily and try again. Maybe they block internet access for Music Maker. In this case you need to create a rule in your firewall to let Music Maker connect to the internet.
• Movie Studio

  25 answers, most recent on 3/1/2022

  RE: Last day today, Sunday 27th Feb, to get the upgrade offer inc TotalFX,
  @Eaglezone Well I can verify we can now export mxv files to other formats again and export to mp3. The rest of the fixes like a lot of the previous ones I never encountered problems with as I probably never did those things to be effected by them.
• Music Maker

  17 answers, most recent on 2/11/2025

  RE: OS Startup Notification/Advertisement
  The Task Manager doesn't have a Startup tab, unfortunately. There is a Processes tab that has hundreds of entries. I can't see anything to do with Magix there.   Within the list of programs that can be uninstalled, there is one called Connect,
• SOUND FORGE

  12 answers, most recent on 4/2/2022

  RE: I too NOW HAVE - Could not start scan server VST2-SCANNER-32bit
  I just started seeing this too. Afraid I can't offer any help directly. But , if you want to hunt down registry stuff... the toolbars and display settings are buried in the registry. ...use Process Monitor (procmon.exe). It looks intimidating at
• Music Maker

  13 answers, most recent on 3/8/2022

  RE: Problem logging in to the store
  @Michaela-S. You can try to deactivate your firewall or Windows Defender temporarily and try again. Maybe they block internet access for Music Maker. In this case you need to create a rule in your firewall to let Music Maker connect to the internet.
• Movie Studio

  26 answers, most recent on 2/25/2022

  RE: Program Constantly Freezes. Can't Use to Edit.
  @CHRISTOPHER-COURTER2554 Hi Christopher. Thank you for putting all that information into your signature. You are running the latest version and patch of Movie Edit Pro (MEP) You have plenty of ram and free C: drive space although ideally I would
• Photo & Graphic Designer

  12 answers, most recent on 2/16/2022

  RE: Stop update service
  @Mart44 Welcome to the Magix user to user forums. By default the notification to Renew Your Update Service starts to appear anything up to three months or so before the actual renewal becomes due! For obvious reasons (I hope) Magix want you to renew
• Movie Studio

  14 answers, most recent on 2/14/2022

  RE: Could not connect to selected device
  @Gita-Lalezari Welcome to MEP. I hooked up my Canon HV20 to check MEP 2021 (unfortunately I don't have MEP 2022 on a firewire computer). On the DV Recording screen, "Canon HV20" briefly flashed up but then the DV Device Driver box showed "Microsoft
• Music Maker

  One answer, on 2/9/2022

  RE: I paid for premium still have free edition
  @ChefBill On the welcome screen. You need to log in and enter your serial number. If your premium serial number is already listed in your user account at https://www.magix.com/int/support/my-service-center/ you don't need to enter it again. In this
• Video Easy

  11 answers, most recent on 5/3/2023

  RE: Cannot get it to work - Program closes and videos unplayable
  Thanks again John There is no Program Settings option available (But see below) When launching Video Easy it launches the new project dialogue and does not allow access to the menu items. You can only access those once the media is imported, and
• Movie Studio

  7 answers, most recent on 2/2/2022

  RE: Sony DCR-PC100E connected over FireWire to Window 10 pc Move Studio 18
  @johnebaker Hi John. AFAIK the only formats available for recording ... MXV. Are you sure about MXV? I can't find any option to select anything other than AVI or MPEG, in either MEP or VPX. @Philippe-Smetryns As John indicates, I do use Firewire for
• Rescue Your Videotapes!

  3 answers, most recent on 1/29/2022

  Recording issues
  Hello, I've recently purchased "rescue your videotapes". I have seemingly loaded everything onto my PC okay, registered etc etc... Once connected up, I can get the video to play on the little screen but when I click the record button, the picture
• Xara Designer Pro

  No answers, created on 1/27/2022

  Can't download from Content Catalogue
  A fresh and activated installation, on a new Windows 11 PC, of a fully paid up Designer Pro X. I can search the downloadable content, but any attempt download anything gets nowhere. I select 'import', and then always get an error window that says
• Xara Designer Pro

  2 answers, most recent on 1/26/2022

  Can't upload my website
  I'm using Xara 18.5.0.63630  DL to design my website. I'm on Windows 11 I have two domain names registered with Magix - www.pennymccarthyfuneralcelebrant.co.uk and www.funeralcelebrantshropshire.co.uk and I've been through the process to 'purchase'
• Movie Studio

  7 answers, most recent on 1/30/2022

  RE: MEP will not open after activation of third party plugins
  @kate-m Hi Kate. I would go for an Intel GPU with an inboard GPU. I don't personally think at this point it has to be the latest generation of chips and an eight, ninth, or tenth generation chip at this point and at least an i7 as that seems to be
• Movie Studio

  7 answers, most recent on 1/30/2022

  RE: MEP will not open after activation of third party plugins
  @kate-m Hi Kate. I think you have basically run of of ram. The Magix site said you needed a minimum of 4GB to run Movie Edit Pro and advised you would need more. Minimum system requirements Processor: 2.4 GHz RAM: 4 GB or higher Graphics card:
• Movie Studio

  7 answers, most recent on 2/2/2022

  Sony DCR-PC100E connected over FireWire to Window 10 pc Move Studio 18
  I have a Sony DCR-PC100E connected over FireWire to Window 10 pc. I've installed the Movie Studio 18 suite (trial version), however I can't find my camera back when I try to record/copy content. In W10 settings I find the camera in "devices &
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  @AAProds @Wayne-McIlvaine @browj2 @johnebaker I think I've finally got to the bottom of the use of AV1. Designed to be used for low bandwidth it can take over from Vp09 at lower resolutions.Presumably for phone use or those with slower internet