• Movie Studio

  One answer, on 2/15/2023

  RE: Problems when installing the software into a my new PC Windows 11
  @Heikki-Tikka Hi . . . . Movie Edit Pro Plus . . . First time install into the new PC not succeed: there was a question about the ID of my computer . . . . Being asked for the Computer ID would suggest that this is an old version of Movie Edit Pro
• SOUND FORGE

  5 answers, most recent on 2/14/2023

  RE: Cannot get a reactivation code for my sound forge 16
  @pyeman23 Are you talking about the Computer ID? This can only be done for old Magix programs that allow you to activate the software offline via FAX or phone. This will not work with programs that use a P3 serial number because they only can be
• Movie Studio

  69 answers, most recent on 4/9/2024

  RE: VHS captures, video "washed-out"
  Hi @AAProds, @Former user @Former user, Unlike the stuttering playback of the Lagarith video on your machine, it played smoothy in MMS 2024 on my computer. Just wondering what playback settings you had switched on? As for the MagicYUV, I do not
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  Here is more info on my purchase-I bought the download at what looks to be a magix website, I have bought software in the past so I have an account. It was asking for serial number and computer number.
• Movie Studio

  One answer, on 12/12/2022

  lost serial number
  I have a downloaded Magix Movie Edit Pro 2015 Premium. I want to install it on a new computer but have lost the serial number. Is there any way to recover my serial number?
• Video Easy

  21 answers, most recent on 6/7/2024

  RE: Video Easy no longer recording audio in stereo
  @AAProds Hi Al. Video Easy became a subscription service only a long time ago and no longer appears on the main Magix Website. However if you do a web search for it you get to this page which has shown the same information for over a year now. Can
• Movie Studio

  5 answers, most recent on 5/26/2023

  RE: email activation code for MPEG-2,-4 , Offline Win 7 computer
  @Yury-Krasnov Welcome to the Magix user to user forums so not a contact for any Magix staff, sorry. Since this is a public forum, confidential personal data like serial numbers and email addresses, should never be posted here. Hence, I have edited
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  @stacey-broughton HI I have removed your last comment - please do not post order numbers or any other confidential information such as serial numbers, email address and contact details. . . . . . It was asking for serial number and computer number .
• Photostory

  8 answers, most recent on 1/27/2024

  RE: Photostory 2024 wont load
  @quantock Sorry to hear about this problem, which is not one I think we've seen mentioned before in the forums. I note you write: I have uninstalled and reloaded with the same result. Unfortunately, as you have discovered this rarely seems to
• Other products

  One answer, on 7/5/2023

  [Closed] Vegas Post - Unable to Activate & Register
  Just updated to Vegas Post and went through the install process. Everything was installed correctly and I opened the software and get a Welcome Screen asking me to take "just a few more steps before you can start the program." I put in my serial
• SOUND FORGE

  17 answers, most recent on 12/25/2023

  RE: Sound Forge 15 download
  @SP. Just an idea, have you tried downloading and unlocking your software via a VPN? Alternatively, you can open a hotspot on your smartphone and connect your computer via WiFi or use tethering via cable. If you use tethering Windows should
• Samplitude

  5 answers, most recent on 3/4/2023

  RE: Total Failure on Windows 11
  @Cory-Janick Are you using a new computer that came with Windows 11 or did you install an upgrade to Windows 11? Is your audio hardware compatible with Windows 11? Did you install compatible drivers? ASIO loses with the previous version point to a
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  @Former user Are you restarting your computer regularly? Please select the Restart option and not the Shut down option. Are all pending Windows updates installed? If not, please install them and restart your computer. If this doesn't help try
• Rescue Your Videotapes!

  18 answers, most recent on 4/1/2023

  RE: Increase recording quality?
  @Pierre_S Hi. Yes. Fastest is most compression while Best is least compression. More compression means less information but how much is sometimes hard to tell depending on the Set average and maximum bit rates which is also dependant on what
• Web Designer

  5 answers, most recent on 2/23/2023

  RE: Update and OpenGL Error
  @Fatih-Sipahi Welcome to the Magix user to user forums, so not a contact for any Magix staff and the update files are not ours. The OpenGL error points to a problem with some aspect of the graphics installation on your computer, most commonly an out
• Photostory

  3 answers, most recent on 12/9/2023

  RE: Photo positions lost when changing from storyboard to timeline
  @Brian-Hay Welcome to the Magix user to user forums. First, please do not create duplicate posts asking exactly the same thing! It then becomes difficult for fellow-users who would like to offer help to know to which post they should reply! So, I
• Rescue Your Videotapes!

  3 answers, most recent on 11/23/2023

  RE: enabling MPEG 4
  @Andrew-Dale Hi and welcome to the forum. . . . .  I try to save it says I need to telephone someone to enable MPEG4 . . . . Any activation of codecs required is normally done online from within the program - is the computer connected to the
• Video Pro X

  32 answers, most recent on 12/5/2023

  RE: Canon C-LOG3 files won't open on Video Pro X 15.05.213(UPD3)
  @JussiK @CubeAce Hello. I use the Canon R6MkII, including the original R6, as well as the Canon R7. All shoot with Canon C-Log3, and the supplied Media Info is similar to what mine report (though mine would be 23.976 or 29.970 - NTSC land). My
• Off topic

  One answer, on 12/4/2022

  [Closed] Unable to activate product on new computer
  I would like to move VEGAS Movie Studio 16 Suite to a new computer. Serial number removed by Moderator Purchase date: 12/08/2019
• Audio Cleaning Lab

  7 answers, most recent on 3/3/2024

  RE: interference from left mic imported to object/project
  @raoul-beaman Hi, SFAC lab, 32 bit, 23.0.1.22 - that would be the first inaptly titled Sound Forge Audio Cleaning Lab. It's now at version 26, which is SFACL4. Please post a screen shot of the entire user interface. The versions prior to and after
• Music Maker

  6 answers, most recent on 5/5/2023

  RE: Information showing in My Products on devices activation (2 sites)
  @Richard-Guenette Hi Richard, I'm not sure what you are waiting for. I am trying to update/synchronized My Products list - MUSIC MAKER 2023 PREMIUM - with the serial number I paid for to make it legit for product activation. You don't have to do
• Movie Studio

  13 answers, most recent on 7/26/2023

  RE: MX3d_PresentationLayer_x64.dll crash rendering 60fps 1080 GoPro video
  @Steve-Blackman Hi Steve Late to the party on this one. The MX3d_PresentationLayer_x64.dll issue has been seen several times before in the forum and relates to either: A source video is Variable framerate in your case neither the GoPro or Dashcam
• Web Designer

  2 answers, most recent on 1/4/2023

  Xara Web Designer Premium: Can't register product already registered!?
  My boss purchased the product a while ago and gave me the serial number. I work from home so I downloaded the program and enter the serial number and the email that the product was registered. After I enter both I get a message stating that the
• Movie Studio

  26 answers, most recent on 3/14/2023

  RE: MPEG 4 Codec
  @Christof-Wackernagel To find the information about your computer please do the following: Right-click on the Windows start icon, bottom left hand corner of your computer. From the menu that opens choose "Settings" On the next screen choose