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@GerritOut Hi Thanks for the MediaInfo data. Assuming VPX 16 is not the trial version, and is fully installed including all the Extra Content available under the Help menu. The file appears to be standard 8K UHD AVC/h.264 video and AAC audio encoded

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@AAProds No need for another AC3 codec Al, the files play in MS2025 when on the timeline. It's only when the file is played direct from the media pool that there is no audio so I don't really want to try another codec. Sorry. AndyW

Video Pro X

46 answers, most recent on 5/14/2025

RE: VPX16 plays Sony XAVC with no sound

@Can-Dive Hi . . . . What I eventually discovered is that the system actually saves the 16 bit WAV file . . . . when the video is subsequently played, it uses this WAV file regardless if the LAV filters are turned on or off. Of course the LAV

Movie Studio

40 answers, most recent on 11/24/2023

[Solved] Movie Studio 2024 Choppy/Laggy MP4 playback/preview

Hi All, Recently bought Movie Studio 2024 Suite. Added some MP4 files and on first adding it told me I needed to "activate" something for copyright reasons. I clicked activate and it let me add the videos. However, the videos won't playback in the

ACID

12 answers, most recent on 9/12/2023

[Solved] Magix Independence (latest version)

Greetings. I have downloaded Independence and the entire user library, but when I try to add any instrument all I get is YT Independence - File Not found. The popup says Could not find the file PHYT-MX NY-GT1 LONG C XA1 Y01 in image file

Movie Studio

48 answers, most recent on 9/29/2025

RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium

And Magix simply duplicated the frames (PSF) to create the 50i file.

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

Sorry Jrff, I think that I am missing something. In the Tutorial - in Part 2 - the selected file is dragged and dropped back on the screen. It appears that this is not the orignal screen as it does not have any text on it as was the case with the

Audio Cleaning Lab

3 answers, most recent on 10/7/2023

[Solved] Sound Forge Cleaning Lab 4 - id3 tags Do Nothing

I've been trying to create a CD that contains track and album information for several days now. I've tried including that information in several ways - none of which has been effective. Since the only way to know if I've been successful is to burn a

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

@Billy-Green8845 Hi If the tutorial is not clear, use the online MediaInfo feature here. Use the Choose file option and go to where the file is and upload it. The analysis will take a few seconds, then use the Download MediaInfo report option, this

Music Maker

9 answers, most recent on 12/29/2025

RE: Music Maker Loops Unlimited Subscription

@David-M-Turner the answer was requestors from OneDrive kept popping up and asking me to keep or delete files which made Music Maker freeze every single time OneDrive is rather notorious for causing this type of error! The general advice for users

Movie Studio

7 answers, most recent on 7/5/2025

[Solved] Selected Aspect Ratio Not Exporting

Hello, I am a little new with this program and I thought I had a good understand until I realized my videos aren't exporting the selected frame rates and "Video Settings" that I select at the starting of a new project. All my videos that I import

Video Pro X

6 answers, most recent on 7/13/2025

RE: [Closed] It pauses

Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -

Music Maker

10 answers, most recent on 10/19/2025

RE: File suddenly will not open!

@Alex-Belobraydich Music Maker does include a Help file. As I recall, it was quite helpful.

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO Compressed audio files or files with uncommon audio codecs or other properties. Usually, you can get good information about audio and video files with a free tool like MediaInfo. Besides that, there is an option in the preferences to

SOUND FORGE

10 answers, most recent on 8/9/2023

RE: [Solved] How to install Ozone 10 to plugins folder

@Pauly13 You start the installer. It will ask you where to install the program and where to install the plugins (in case it wants to install AAX plugins, you don't need these if you don't have Avid Pro Tools). Usually VST plugins should be installed

ACID

7 answers, most recent on 6/26/2024

RE: [Solved] Building Peaks/Freeze

@brian-johnson As long as you can open your project I would suggest you export all tracks as Wav files. Just in case the project may be corrupted in the future. You can try to reset the program settings. Close Acid. Then hold CTRL and SHIFT and

ACID

7 answers, most recent on 9/22/2025

RE: Waves L3 Multi- & Ultramaximizer V16 can't be added, but visible

@NickHarvey, @SP. Waves 16 plug-ins (including L3 Multimaximizer/Ultramaximizer) open in Acid Pro 11 (11.0.2 - Build 21) for me, along with all other plug-ins I have installed. I have updated the four / six audio_plugin_*_server* files in the

Other products

2 answers, most recent on 11/19/2025

RE: [Solved] I want to download Independence Free but get taken to the wrong page

@Christopher-Burke You have Windows, correct? Magix sold some apps to Boris FX, for example Samplitude, but they didn't sell Independence to them. So it's odd they redirect the link to Boris FX. Maybe a mistake from the Website editor. But the

Movie Studio

2 answers, most recent on 6/9/2025

RE: Can't find where Magix places my "Text" files

@PAUL-ROUSSET Hi I have closed your duplicate post made in an old (2020) topic. . . . . I would like to put all my text files there too, but I don't know where Magix stores the text files . . . . What do you mean by 'text files' ? If you mean the

Movie Studio

31 answers, most recent on 4/16/2026

RE: Video deluxe 2026

@AAProds, @ImTerribleAtThis Hi Al The LUT does work if it is inside either LUTCamera or LUTEffect. Looks like the the Cube file must be in a subfolder of LUTCamera or LUTEffect folders for the LUT to be recognised and loaded into Movie looks,

Movie Studio

5 answers, most recent on 4/24/2024

[Solved] can't access previous saved projects Movie edit pro 2019

When I go into the folder Movie edit pro premium, to view the previously saved projects, most of them are now saved with an mv file, which when you click on it, it says which app to open it with, and you can't open it with an app, so not sure how to

ACID

2 answers, most recent on 9/6/2024

[Solved] Post virus help for using Acid Pro 7

Hi there, I recently encountered a virus on my laptop called Trojan:win32/Malgent!msr.. Windows Defender removed it quite quickly but, ever since, Acid Pro 7 hasn't been working very well. It continually freezes, showing the blue circle of death

Photostory

3 answers, most recent on 5/20/2024

[Solved] Mixing down issue

I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

@Apollo89x Hi . . . . Instead, it always just displayed the file's name as "whatever the file's name was". . . . . In your images above, what is being changed is the Movie (Timeline) name, which is displayed in the timeline tab and above the