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Hi, I know you've reinstalled, uninstalled OD etc,, 👍 So just for anyone else. My files on (C) drive show as if they're in OneDrive but that is now just a folder destination on my PC, I've signed out of OD & disabled it in Start-up -

Movie Studio

2 answers, most recent on 11/14/2023

[Solved] Black Program Preview Screen

I recently upgraded to Movie Studio 2024 from Movie Edit Pro Premium 2022. However, there is no video display on program preview, but audio is working. This happened to me back then when I upgraded Movie Edit Pro Premium 2020 to 2022. I got help at

Movie Studio

4 answers, most recent on 9/25/2024

RE: rendering it as audio

@Kandi-Rose Hi I assume you are working with video that has Dolby Surround Sound audio (AC3), is this correct? If so, due to licensing changes imposed by Dolby Labs the ability to export with Surround Sound audio is no longer supported, you should

Movie Studio

31 answers, most recent on 8/9/2024

RE: No Audio in preview after one hour of clip

@Richard-DeVito Hi . . . . This was a video export from a Powerpoint presentation. . . . Can you clariy this please - Powerpoint has 2 methods of creating video files using: File, Save (as) to create directly create a mp4 video file - this

Movie Studio

5 answers, most recent on 9/7/2024

RE: Error code: CopyToAdapter keeps popping up. I can't find a fix.

@Tony-Rapisarda Hi Tony As @AAProds has commented - 'no problem we're here to help'. . . . . seem to have found the issue to be that I had to disconnect the audio from the video, and make different tracks for both of them. . . . I am curious as to

Movie Studio

33 answers, most recent on 9/22/2024

RE: some transitions not being implemented after export

@jim-thorley Hi Please do not keep quoting the same, and many, posts in your replies, I have hidden your last post which was a duplicate of a prior post and had no additional information. It also looked as though you were uploading a video which was

Video Pro X

15 answers, most recent on 2/15/2025

RE: New Blue Titler Pro 7 refuses to start.

@Gid @johnebaker @Reyfox @browj2 Hi guys. I really appreciate the efforts you have all gone to and tried all recommendations. To cut a long story short and save uploading lot of jpgs and a few short videos I made. I have tried everything suggested

Rescue Your Videotapes!

17 answers, most recent on 3/31/2024

Can't get it to work on 2 different laptops

Just purchased the new version from Magix. Installed OK. On my ASUS nothing shows up in the video import drop-down selector panel (see attached) so no video appears. On my Microsoft Surface Pro the video selector shows the options and I can select

Movie Studio

12 answers, most recent on 9/21/2023

[Solved] Playback Magix Studio 2023

My system:Intel NUC i5 16 GB RAM, Windows 11 Pro, Magix Movie Studio Platinum 2023, TV Sony KDL 46EX-700. The problem is when I have done an .MP4 video to USB stick and trying playback on the TV, I get message "playback does not work". However

Video Pro X

13 answers, most recent on 6/19/2025

RE: plugin NewBlue Infinite Looks

None of the plugins that came with the Premium version of Video Pro X 16 are working for me. I doubt I’ll ever be able to use them – so I’ve decided I won’t buy any Magix product again.Based on my experience, not a single Magix product comes without

Rescue Your Videotapes!

One answer, on 10/13/2024

RE: Can someone explain

@Lustous Welcome to the Magix users forums. The answer to your question is, strictly, no. It is a program designed to allow users to create digital copies of their analogue video tapes. The level of editing capability it has is very limited. If you

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

@Robert-Madison Hi, Again, it took the first image and the last image and put them in the slideshow, with NONE of the images in between. I don't know what you are doing wrong. Post a screen shot of what you see just before you import. Watch the

Movie Studio

61 answers, most recent on 7/25/2024

[Solved] My MAGIX software will not cut a DVD to Disc

I have used Video Easy and the Movie Edit Pro Plus to convert recorded MTS files to DVD and write to disc for years. A change of computer put me on to Windows 11 and I haven't been able to create DVD discs since. Repeated appeals to MAGIX Support

Movie Studio

41 answers, most recent on 2/6/2025

RE: How to fix or smooth de-interlaced content?

@jak.willis @me_again The BBC does not own the UK terrestrial transmitters and has to bid for channel allocation against competitors. Bandwidth and power are limited as the same frequencies are used by France and countries further afield. The UK TV

Video Pro X

5 answers, most recent on 7/19/2024

RE: Source and Program Monitors The Same

@RDL-Livernois Hi . . . . does the format of the video file matter as I am using mP4 files . . . . No, any supported video, or image, format can be used. This is what I see, and do, when multicam editing: As you can see no tracks are soloed, and

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@Yoshinori-Tokuda Hi Thank you for the sample files. I do see that these files are the original .MTS files from your Panasonic camera, however you posted, and is shown in your image in this comment, that you have a file with the .MP4 file

Movie Studio

5 answers, most recent on 7/3/2025

2nd try AI Media Management in Video Deluxe

I previously created a post on this but with the many replies, there was nothing on the AI media management in Video Deluxe 2026... My purchasing the update is based highly on the AI Media Management. I have found two big problems that I want to

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@PATIENT-X @instrumentality @SP.Hi Stephen, thanks for raising this and for your continued moderation and feedback. I want to clarify how our support setup currently works and address the concern about AI vs. human interaction. We operate two main

Movie Studio

One answer, on 11/23/2024

i need help getting my software back have not even got to use it

I had it downloaded on my computer and today I seen it was no longer downloaded and when i try to redownload it. it will not let me the software is video deluxe 2025 plus movie studio 2025 platinum

Movie Studio

10 answers, most recent on 4/25/2025

RE: Help with Recommending PC Specs

Then the specs @johnebaker suggested should be sufficient and I would recommend sticking to using H264 and you could record at 4K and should be able to edit with no problems. I would also suggest sticking to using only two audio channels. I'm

Video Pro X

27 answers, most recent on 3/28/2025

RE: .mov file is disappearing over time

Is the MOV video file video encoded in the PNG format, or has a seperate Alpha channel and is Quicktime for Windows installed? Quicktime is installed. I don't know how the .mov itself was encoded ; I purchased it online. Are you adjusting the

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

Video Pro X is a long-established, ~ 28yrs, name known worldwide. As for Magix Movie Studio, it already has had one name change from its previous, long-established, ~23 yrs, known worldwide, excluding the majority of the EU, as Movie Edit Pro. In

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@johnebakerI was watching the temps. The Alienware GPU was well in to 70C, the mini PC Minisforum GPU temp was lower and so was the CPU. The rendering would be >95% GPU utilization at times, ~70C GPU temp and then when rendering collages, low and

Movie Studio

7 answers, most recent on 7/4/2024

RE: error message

@derek-brown Hi Derek. No I have not seen that particular error code. Does it happen every time you use the program? Video Deluxe is the base name used for the program and known as Video Deluxe in some countries. Ray.