• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  I need assistance. I purchased Vegas Pro 22 and it never worked. I just purchased Vegas 23 and I have not received it. I have contacted all supports to no avail. How can I get assistance please....
• Web Designer

  One answer, on 10/2/2025

  RE: My index page doesn't upload
  @ferchan Xara Designer Pro+ is not sold by Magix. I recommend you contact Xara.com support or ask in the Talkgraphics.com forum.
• SOUND FORGE

  One answer, on 1/28/2025

  RE: installer OUND FORGE Pro Suite Commercial Single User ESD version 17
  @Natjira-yodpunya ฉันเข้าใจถูกต้องไหมว่าคุณซื้อ Sound Forge Pro 18 แต่ต้องการใช้ Sound Forge Pro 17 เป็นไปไม่ได้ คุณสามารถใช้เวอร์ชัน 18 ได้เท่านั้น   Did I understand you correctly, that you purchased Sound Forge Pro 18 but want to use Sound Forge
• Other products

  One answer, on 3/2/2026

  RE: [Closed] Vegas Pro 23.0
  @Krzysztof-Oleczuk Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  One answer, on 3/2/2026

  RE: [Closed] Installion error on 23 vegas software
  @jean-francois-reveillard Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• ACID

  One answer, on 11/4/2025

  Neither Acid pro 10 nor 11 see my drives
  windows 11, Acid pro 10 and 11 In both Acid pro10 and 11 in the explorer pane my three drives are listed, my OS drive :C, my Library drive :D (which has all of my drum loops etc), and my Audio drive :E (for backups). the OS drive has the usual plus
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Ah, I see. No worries, SP. I bought SF 18 Pro last year, so I wouldn't be eligible. I'll wait for a later version when there are a few more improvements. Looking forward to seeing what Boris FX do with it. Thanks a mill.
• Other products

  2 answers, most recent on 11/27/2025

  RE: [Closed] Trying to install Vegas Pro
  @Joseph-Cutillo Hi This post will be closed as @SP. has given you the correct forum for Vegas Pro. John EBForum Moderator
• Movie Studio

  5 answers, most recent on 5/26/2025

  RE: [Closed] Error Code -57
  I am trying to install Samplitude pro x 6
• Music Maker

  2 answers, most recent on 9/1/2024

  [Solved] really laggy - freezes up - running on a high spec machine
  this is the oddest software - one day it runs smoothly and the next day it is laggy, slow and takes ages to catch up on keystrokes - running on Windows 11 pro, 62 GB RAM, 3090 GPU, SSD - help I love my playtime in here but it's frustrating - even
• SOUND FORGE

  One answer, on 7/10/2025

  Installation Manager will not run. Can't install SF 18pro update
  Just downloaded the version 18pro updater but cannot install it. I get the message that the Magix Installation Manager will not run. Have tried two complete downloads; installed NetFramework 4.8; retsarted, etc. nothing helped. Running Win 10 64; no
• Off topic

  One answer, on 5/16/2025

  [Closed] recovering password
  I would like to upgrade from Vegas Pro 21 perpetual to Vegas Pro 22, however my old laptop died and I don't have the password for my account. Several times I tried requesting a new password for the email I used to buy Pro 21, but when I clicked on
• Other products

  One answer, on 2/26/2026

  RE: [Closed] Vegas Pro 22 - Surround Sound
  @David-Nyemaster Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1239166/ and follow the advice given there. This thread will be closed. JeffForum Moderator
• Samplitude

  2 answers, most recent on 3/19/2024

  [Solved] Regisering iZotope and Spectral Layers
  Hi!First post here. Have the Pro X8 Suite and its working great but i can´t find out how to register the iZotope and Spectral Layers plugins. Can´t find the serieal numbers when i log in om my account./Fredrik B
• Video Pro X

  2 answers, most recent on 3/9/2025

  RE: [Closed] VPro22 - Audio Hero songs bundle...
  @fawtz the wrong user forum. There is a Vegas Pro user Forum where this might gain traction.
• Video Pro X

  One answer, on 4/5/2025

  [Closed] cannot open MP4 files for editing Pro 21
  Nick Goward1  9:55 AM (3 hours ago) to MAGIX It has been a few days since I responded wrote/emailed  regarding my issue that I said I think I had fixed it. I haven't had a response to that email. After further investigation and testing my findings
• Video Pro X

  2 answers, most recent on 10/25/2024

  RE: [Solved] Latest / Current Version of Pro X 13?
  @Wayne-McIlvaine Hi The latest version is Video Pro X 16 v 22.0.1.244. You will need to upgrade to this, at the upgrade price, and it will replace VPX 13 on your PC. . . . . When I select "Help...Update online" via my current version nothing happens
• MAGIX

  34 answers, most recent on 3/31/2026

  RE: New "owners/developers" of Sequoia, Samplitude and Music Studio.
  @HHM Vegas Pro is Magix's best selling application. They will double down on that
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Reyfox I don't know. There are three explanatory pages on the VPX Pro section of the website with an assortment of videos and explanations. The pages may not be intuitive to navigate or that comprehensive in their information but are
• SOUND FORGE

  2 answers, most recent on 11/15/2025

  RE: [Solved] Sound forge won't load
  @Nathanael-Latham Do you have Sound Forge Audio Studio 17? This installs the Magix Low Latency ASIO audio driver which is an old version of ASIO4ALL. Sound Forge Pro 17 doesn't install it. This old version of ASIO4ALL seems to be incompatible with
• SOUND FORGE

  2 answers, most recent on 1/3/2024

  [Solved] SoundForge 17 PRO | Stopped Working.
  HI, clean reinstall didnt work at all!i just get stopped working everytime SF17 runz. Restart, Remove previously installed version (lost every preset and setups again)Redownload and reinstall SF17 ProHas Stopped Working!I cant get my job done! thats
• ACID

  13 answers, most recent on 4/7/2024

  [Solved] Bought Pro 11 Suite with 16GB Acidized loops but where can i find them
  Bought Pro 11 Suite with 16GB Acidized loops but where can i find them?
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating
• Movie Studio

  One answer, on 4/4/2026

  RE: [Closed] Transfer to backup computer
  @Steve-Brecht Hello Steve, Magix has recently sold Vegas products to Boris. The Vegas forum has also moved. You'll need to go to this Boris forum; they should be able to help. https://forum.borisfx.com/c/vegas-pro/vegas-older-software/65