• Photostory

  2 answers, most recent on 12/18/2023

  RE: Photostory constant crashing when opening an existing or new project
  @peter-brown3959 HI The error is occurring with a Windows component, as a first step check the Windows 11 installation following this tutorial, steps 3 to 11. Although the tutorial refers to Windows 10 it also applies to Windows 11. John EBForum
• Music Maker

  3 answers, most recent on 3/9/2024

  RE: Music Maker 2024 Premium edition KEEPS CRASHING
  @Crayyy Hi The MUMA location error usually occurs when using an external audio interface ASIO driver mismatch. If this is the case in Music Maker program settings the audio device must be set to use the external audio device's drivers not the Magix
• Music Maker

  10 answers, most recent on 9/12/2023

  crashes
  for some time now even after updates and patches my mm crashes and also has an error when i pitch and timeshift , i have the plus version , ive just been on the program with my project and i added drums and the whole program crashed.  
• Music Maker

  27 answers, most recent on 12/6/2023

  RE: Upgrading from Magic Maker 2021 Premium to 2024 Premium
  Windows Update notifies me that Windows is up to date as of 9:50 am this morning. I temporarily turned off my antivirus and Windows Defender firewall to install update patches, but I still got the same "File in Use" error message. I was able to
• Photostory

  One answer, on 8/11/2023

  Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
  Program can't find DVD burner for project on PC with Windows 10, even after deleting and reinstalling Magix program
• SOUND FORGE

  No answers, created on 10/10/2023

  Constant Error Message after editing
  I will be working on editing projects and invariably at some point when I save a file, I get the message "Warning. An error occurred while saving one or more files. The file could not be opened. Make sure the file exists and that you have access to
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds MMS2025 runs fine when switching "the" monitor on and off. Thanks for confirming. Now I know the bug is with the Source Monitor in VPX16; not the Program Monitor.  Why, in VPX, would you want to operate without the source monitor? This is a
• Movie Studio

  18 answers, most recent on 3/19/2024

  RE: Insufficient memory to play the finished project video.
  @Betovalle Hi, Looking at your early images, the out of memory error indicates that it is for the Logitech headset. That is strange. Try going to Program Settings (shortcut Y), Playback tab. I presume that the Wave driver is selected. Try changing
• Samplitude

  10 answers, most recent on 10/10/2023

  Export Error - Won’t Save New File
  I just ordered the Samplitude Pro X8 Suite. I have been using the Samplitude 20 program for some years now. To save the file working on, you have to export the file. With the new Samplitude program I can’t get it to export correctly. I need help.
• Movie Studio

  One answer, on 9/28/2023

  Unable to re-install MEP (2022 version)
  I had MEP installed on my computer.Had an issue suddenly occur today when trying to open it where it kept saying ''error 14''.I thus uninstalled the program, planning to re-install it...But when I try to it keeps showing this error message:  
• Video Pro X

  27 answers, most recent on 11/18/2024

  RE: VPX Feedback Button - Features In Consideration/Planning - Comments
  @Betovalle Hi Roberto, So, your request is to fix up Vegas Video Stabilization to have resampling, similar to Vegas Pro, correct? Note that many users here have Mercalli and don't use Vegas Video Stablization. @Can-Dive Hi, First off, Magix has
• Samplitude

  21 answers, most recent on 6/20/2024

  [Solved] Change of Vita Directory: installing Samplitude from scratch?
  I'm about to upgrade my old (and very stable) Samplitude Music Studio to the new 2023-version. But at the same time I want to get rid of having my Magix VSTinstruments (obligatory?) installed on my (near full SSD) C-disk (the well known
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. Upon closer inspection there is a difference in your files encoding on the line of your file Format profile : High@L3.1 Where mine is Format profile : High@L4.2 and looking to see if there are any other problems with that encoding I
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  I'm trying to externally edit an audio clip but I'm getting an error message with Music Editor 3. Error code -6. Possible that the installation folder is damaged. I'm unable to find how to reinstall the program. Do I need to reinstall Movie Studio
• SOUND FORGE

  5 answers, most recent on 10/25/2023

  RE: Sound Forge pro 11 Crashes
  Hi @roderick-horn. do you get the same error when SF is run as an administrator:Right-click the Sound Forge 11 <.exe> launcher (or shortcut), choose Properties> select the 'Compatibility' tab, Under 'Privilege level', check-mark "Run this
• Movie Studio

  One answer, on 10/31/2023

  Error que me cierra el programa
  The deluxe video 15 Plus, Version 8.0.0.62 (C1), I get the message “Error in the memory allocation request, there may be no available memory left or an internal error has occurred.” After repeatedly accepting, I get the following red box with these
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and graphics card
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, @David-Robinson5527, when you reinstalled Nvidia drivers did you also check the box for performing a clean installation? I have been working with Nvidia GameReady Drivers for years and have never had any problems. Addition: on November 15, 2024
• Music Maker

  One answer, on 1/8/2024

  Activation on New Email
  I have recently decided to start using Magix Music Maker Live 2016 again after years of not using it. Last time I used the software was on Windows 7. Anyway, I have downloaded the program on a new device and tried to register the software with my
• Music Maker

  35 answers, most recent on 11/7/2023

  RE: Music Maker update 32.0.2.11
  Hello everyone, I have a question. Does anyone have a problem with the BPM of the project? I set the settings to automatically change the BPM of the added file. Everything seems to work, but in many cases, adding third-party "loops" changes the BPM
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @SP. and @browj2 - Many thanks for your replies. I do indeed get the 101 error. I tried using the 32-bit version instead, but then when running Auto Cleaning and some other functions I received new error messages that I suspect were memory related.
• SOUND FORGE

  9 answers, most recent on 11/25/2025

  Sound Forge
  I've installed a brand new sealed copy of Sound Forge 8. When I enter the number on the first page of the manual as instructed, I get an error saying it's not a valid number. I am legally blind and have used this program for years, It's easiest for
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  Hi, thank you for your continued support. So to attempt to eliminate everything I can, I uninstalled the program, re-installed, downloaded all 'extra content', checked that HEVC was not available. I then reactivated HEVC codec, made sure it
• ACID

  6 answers, most recent on 11/25/2023

  RE: installation error for acid pro 11
  HiI have have downloaded the acid pro 11 file... acidpro11_dlm_jd9emv to my windows 10 laptop.When i click to install it comes up with an Magix manager error message.... abort/retry/ignore.See picture attached.Other programs have installed from