• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi This is most likely your Antivirus/Firewall program blocking the Download Manager which actually downloads and runs the main program installer. Try disabling the Protected folder/Real time protection feature of the AV/Firewall. If that
• Video Easy

  2 answers, most recent on 8/2/2023

  win 11/ Black Grabber K0065 / Video Easy / audio not work?
  Hi, my pc with win 11 does not recognize the Magix K0065 as a sound import device.I have downloaded the premium drivers, removed the firewall and anti-virus.Ran the driver as admin. The driver is installed, but Magix does not appear as an audio
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, @David-Robinson5527, when you reinstalled Nvidia drivers did you also check the box for performing a clean installation? I have been working with Nvidia GameReady Drivers for years and have never had any problems. Addition: on November 15, 2024
• ACID

  One answer, on 2/25/2023

  Error re-installing Acid 9.0
  I was getting an error when trying to open Acid 9.0 on my Windows PC. I un-installed the program and tried to re-install it but I keep getting this error. Any thoughts on what is going on and how to fix it?
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• Music Maker

  5 answers, most recent on 2/14/2023

  RE: [Closed] error loading x64 drive. did you forget to reboot?
  My Music STUDIO 12 Deluxe is not working with widows 11 MAGIIX Program DVD-ROM + Auto JamSession templates Error message: error loading x64 drive . did you forget to reboot Please suggest a solution Thank you
• Movie Studio

  2 answers, most recent on 8/17/2023

  Cant register Movie Edi Pro - You are no longer auhorized to perform
  Hi. I would like to install Movie Edit Pro on a different computer. I get following error message: You are no longer auhorized to perform this installation on your program version. Please extend your upgrate guarantee or contact support. I dont want
• Music Maker

  5 answers, most recent on 6/27/2023

  RE: Beatbox could not be loaded
  @David-Inman4969 Hi . . . . It starts to load then throws up the error and locks up . . . . What does the error message say - please quote in full or post a screenshot of the error message. This could also be a graphics card issue - what is your
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian The ucrtbase.dll mentioned in the error message is a Microsoft C++ component, on my laptop.   Check the following, in the order given, testing the export after each step: If there is a transition or effect on a clip at the point
• SOUND FORGE

  53 answers, most recent on 10/29/2024

  RE: SOUND FORGE Audio Studio 16 – Feedback Thread
  When trying to install, it gives an error code instructing me to connect to the internet.....I am connected.Using FireFox - Obviously I'm connected if I'm on this page and commentingMicrosoft Edge did not work either"VPN is logged outThe other
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Update: Bit of Balance to the majority of Negative/Unhappy/Critical comments on Acid (and/or Magix). With Magix support help... and lots of time spent by my own decision to do things from the cleanest slate as possible.... I was able to get Acid
• Movie Studio

  39 answers, most recent on 8/12/2023

  RE: Movie Studio - Audio and Music Editor 3
  @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
• Video Easy

  4 answers, most recent on 6/18/2023

  Instalaltion Drivers
  Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi . . . . how would I find out what the bit version of MEP 2014 is? When I look at it in the task manager, I do see 32-bit next to MAGIX Movie Edit Pro 14 in parenthesis . . . . To find the version number of the program, from the Task
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds MMS2025 runs fine when switching "the" monitor on and off. Thanks for confirming. Now I know the bug is with the Source Monitor in VPX16; not the Program Monitor.  Why, in VPX, would you want to operate without the source monitor? This is a
• Video Easy

  4 answers, most recent on 6/18/2023

  RE: Instalaltion Drivers
  Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @rraud I installed the program yesterday and used it "as is' without adding any other plug-ins or anything else. I was able to cut/copy/paste bits of an audio file that is originally an MP3 without issue. I have not tested with .WAV files since all
• Music Maker

  6 answers, most recent on 1/25/2024

  RE: Keeps crashing
  But what do i have to do if there is no error, and the program just crashes to desctop without error report or anything?
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @SP. and @browj2 - Many thanks for your replies. I do indeed get the 101 error. I tried using the 32-bit version instead, but then when running Auto Cleaning and some other functions I received new error messages that I suspect were memory related.
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your
• Movie Studio

  18 answers, most recent on 10/20/2023

  Program Error
  Having had many problems with MS 2023 I recently upgraded to MS 2024. Again many problems but number one is having completed a project and saved it, I now find that it won't open with the message "file format cannot be read" as per the image
• Music Maker

  9 answers, most recent on 6/3/2023

  RE: DELETE
  @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program