• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @rraud I installed the program yesterday and used it "as is' without adding any other plug-ins or anything else. I was able to cut/copy/paste bits of an audio file that is originally an MP3 without issue. I have not tested with .WAV files since all
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @onlye Hi This topic is about feedback on Movie Studio 2023. Please create a new topic and include more information about your computer system including Windows version and program version, see this topic for what is required and please quote
• Music Maker

  5 answers, most recent on 5/21/2022

  [Solved] Cannot load instruments after a clean (?) install!
  In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, @David-Robinson5527, when you reinstalled Nvidia drivers did you also check the box for performing a clean installation? I have been working with Nvidia GameReady Drivers for years and have never had any problems. Addition: on November 15, 2024
• Web Designer

  5 answers, most recent on 4/21/2023

  RE: 504 | jsonflders.php | 20230123:1833
  @Alessandro-Lino Hi This error usually occurs when the servers Online Catalog cannot respond to the request from the program. As I write the Online Catalog is online. John EBForum Moderator
• Video Pro X

  One answer, on 8/17/2023

  [Closed] Vegas Pro 20.0 (Build 411) is refusing to even open.
  I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up. I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the
• Movie Studio

  10 answers, most recent on 3/19/2023

  imported mp4 video plays sound but no video
  I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian The ucrtbase.dll mentioned in the error message is a Microsoft C++ component, on my laptop.   Check the following, in the order given, testing the export after each step: If there is a transition or effect on a clip at the point
• Movie Studio

  11 answers, most recent on 3/14/2022

  [Solved] Movie Edit PRO update error
  Tried to update Magix Movie Edit PRO with software 20.0.1.73. After severeal attempts I always got the error message: "An unexpected error was encountered. The installation couldn't be successfully finished." Download is finished, but installation
• Video Pro X

  3 answers, most recent on 1/2/2024

  RE: did not download
  @wolves99 Hi Not a lot to go on - we need more information to help diagnose the issue(s) you are having: Which Magix or Vegas program are you upgrading from: Video Pro X Movie Edit Pro, Magix Movie Studio 18 or later version Photostory Vegas Pro or
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi . . . . how would I find out what the bit version of MEP 2014 is? When I look at it in the task manager, I do see 32-bit next to MAGIX Movie Edit Pro 14 in parenthesis . . . . To find the version number of the program, from the Task
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Movie Studio

  5 answers, most recent on 4/13/2022

  [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  I am hoping someone can explain how to fix what is showing up as a "serious program error" and causes MovieStudio 2022 to shut down. When opening the program, I get the error message: Error in module"mpeg2_x64.dll" (Load address 0x00007FFB96F40000)
• Movie Studio

  10 answers, most recent on 3/6/2024

  2023 Version keeps on freezing up
  As I am editing a 10 second video, the software keeps on freezing - the GUI is stuck but the processes are running in task manager. I have now exhausted all options: Ran CCleaner, rebooted the laptop, Magix Movie Studio 2023 is the only program
• Other products

  2 answers, most recent on 4/1/2023

  RE: MP3 deluxe 19
  @Gabriel-Schoeman, @SP. Hi . . . . . The program might not be compatible with newer versions of Windows 10 or 11 . . . . Given Windows 10 is supported for running MP3 Deluxe 19 the cause of the issue is likely to be a different issue and may depend
• Movie Studio

  8 answers, most recent on 9/6/2023

  RE: Magix 2024: dvd plays on PC but not on dvd players!
  @Don-Fredrick Hi As @CubeAce has commented, I suspect this is a hardware issue with the the 2 burners, not the program. The 2 burners which, if they are the same age as the rest of the PC, may be struggling to burn the disc correctly as they may not
• Photostory

  9 answers, most recent on 12/29/2023

  [Solved] Travel Maps version 5.0.0.500 crashes
  I've raised the following issue with Technical Support but am posting here in case anyone else is experiencing the same problem. Yesterday I opened Travel Maps to start a new animated map and was prompted to download the latest update (to version
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Hi . . . . I assume that using Twain on this scanners may also interfere . . . . Something appears to be preventing the Download Manager from starting, it is unlikely, though not impossible, that it is the TWAIN driver that is
• Video Pro X

  2 answers, most recent on 5/6/2023

  [Closed] Installation of Fix
  I am able to download the FIX from the link you provided in the email, but it will not install. I have tried it numerous times and it gives me an error message with no solution except to cancel the installation. Then, i went to try and open up my
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @Reyfox Whatever happened to @MagixJeff - Jeff Krebbs? We got this, then nothing. Being seen to be doing something is often as important as doing something. As for bugs, they will always be there. Yes, but when certain bugs are clearly demonstrated
• Movie Studio

  One answer, on 7/26/2023

  Trouble registrating my new movie studio 23 download which i purchased
  I purchased Magix Movie Studio 2023 Suite download on the 24/07/2023.plus ordered a back up disc copy .It downloaded fine onto my computer but when I came to register the new program I get a error code 24 which says this serial number has already
• Other products

  One answer, on 7/8/2023

  [Closed] Vegas Edit (Pro) crashes after "Render As..." no matter what I do
  I have read ALL of the threads here regarding people experiencing a CRASH when they attempt to "Render As..." I have tried ALL solutions (including uninstalling ALL Vegas/Magix software, down to the Registry level) and NONE have worked.I had been
• Movie Studio

  One answer, on 7/1/2023

  [Closed] Movie Studio Platinum is stopped.
  I launch Vegas Movie Studio 17 Platinum Steam Edition and an error crashes - Movie Studio Platinum is stopped. Version 17.0 Build 223. System OS - Win 11. CPU - FX4300. RAM - 8GB. GPU - GT730 2gb ddr5. Used SSD for