• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi. Upon closer inspection there is a difference in your files encoding on the line of your file Format profile : High@L3.1 Where mine is Format profile : High@L4.2 and looking to see if there are any other problems with that encoding I
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  RE: Serial Number is Invalid or may apply to another product
  Are you telling me that on Nov 2, 2023 for a purchase of the latest version of ACL made on the same day, Magix sent me a link to a version of the program from pre-2014 and pre-2014 installation instructions? How is that even possible? So I need to
• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• Movie Studio

  13 answers, most recent on 8/17/2023

  Program Error
  Out of the blue Studio 23 crashes when trying to import video files. Has worked fine since purchase. Message Error in Module "VCRUNTIME 140 dll" load address 0x00007FF8E55F0000 TO ADDRESS 0x00007FF8E55F 188C- EXCEPTION 0X0000005 ACCESS VIOLATION. I
• Samplitude

  21 answers, most recent on 6/20/2024

  RE: Change of Vita Directory: installing Samplitude from scratch?
  @GRB The first Magix software you install, will give you the option to select the directory of the Common folder inside the manual installation settings. This will not work during subsequent installations, the field isn't editable. You first need
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  Hi, @David-Robinson5527, when you reinstalled Nvidia drivers did you also check the box for performing a clean installation? I have been working with Nvidia GameReady Drivers for years and have never had any problems. Addition: on November 15, 2024
• SOUND FORGE

  4 answers, most recent on 12/10/2022

  [Solved] Sound Forge Crashes every time I try to open it
  I recently installed SOUND FORGE Audio Studio 16 on my pc. I get through the install but afterwards when i try to open it, it starts the boot process for the application but then asks to send an error report and crashes. This is the 64 bit version
• Movie Studio

  One answer, on 11/18/2023

  [Closed] Downloading Movie Studio Vegas PRO Edit 21
  Have attempted to down load this version and first attempt error not enough space on hard drive. Added space but opted to use different partition which had over 100GB and it was down loading, but got a second message after it started referring to
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  RE: SFP15 uninstall / reinstall failure
  OK, SP I tried that - no effect. I don't have a program icon on my home screen, it didn't install properly. rraud, I did the revo uninstall thing, downloaded the latest version from Magix, and when I try to install I get an error message saying my
• Movie Studio

  13 answers, most recent on 8/24/2024

  RE: Movie Studio Freeze constantly
  @Jiri-Veverka Hi . . . . And please don't ask me stupid questions like which CPU, Video memory, which movie etc. . . . . Not doing so, and getting the information requested, means we cannot help you resolve the issue you are having. The issue is in
• Photostory

  2 answers, most recent on 12/18/2023

  Export incomplete task
  Hello, if I start the export task, the program always stops responding in the final, the error occurred 3 days ago, everything was fine before. I let export the same data several timessending photo Thank you for answer
• Video Easy

  3 answers, most recent on 3/11/2023

  Error code -24
  Bought it new in retail this wednesday and used the serial to download the program. But when I try to start it im getting error code-24.
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• Movie Studio

  2 answers, most recent on 5/4/2023

  Exporting Video Error
  Hello. Bought Magix Studio 2023 Platnium to make a video with music of our family holiday. After spending HOURS putting it together, now I get errors trying to export it. I have tried different formats and the error box comes up with no error code.
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds MMS2025 runs fine when switching "the" monitor on and off. Thanks for confirming. Now I know the bug is with the Source Monitor in VPX16; not the Program Monitor.  Why, in VPX, would you want to operate without the source monitor? This is a
• Other products

  9 answers, most recent on 7/3/2023

  RE: Registration-Code- 14
  @Nayyar-Abbas Hello!  Error 14 means you are trying to unlock the wrong program with the serial number.  You can download the correct program here: https://www.magix.com/int/support/my-service-center/product-downloads/     Hallo! Fehler 14 bedeutet,
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian The ucrtbase.dll mentioned in the error message is a Microsoft C++ component, on my laptop.   Check the following, in the order given, testing the export after each step: If there is a transition or effect on a clip at the point
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  Thank you all for your help. As I suggested, it was in the errors of some document. I completely uninstalled the program, manually deleted all the folders from the C drive. Now everything started working again. The sound pools open. And this is the
• Movie Edit Now

  16 answers, most recent on 10/22/2024

  RE: Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14
  @Grimbles Hi . . . . how would I find out what the bit version of MEP 2014 is? When I look at it in the task manager, I do see 32-bit next to MAGIX Movie Edit Pro 14 in parenthesis . . . . To find the version number of the program, from the Task
• Movie Studio

  5 answers, most recent on 9/28/2024

  [Solved] MEP keeps crashing
  Hi everyone :-) in the past year MEP keeps crashing, so i started working with another video programm, but i'd acctually like to keep working with MEP. Also i have lots of unfinished projects in MEP i'd like to finish. This is the MEP i have on my
• Audio Cleaning Lab

  16 answers, most recent on 3/13/2025

  RE: Family History Cassette Tape Project - Tips to Begin?
  @SP. and @browj2 - Many thanks for your replies. I do indeed get the 101 error. I tried using the 32-bit version instead, but then when running Auto Cleaning and some other functions I received new error messages that I suspect were memory related.
• Music Maker

  7 answers, most recent on 8/19/2023

  RE: Installation process
  @Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,
• Photostory

  One answer, on 6/3/2023

  RE: Error while trying to activate with serialnumber
  @David-Kerpel Hi . . . . When I enter the code, -starting with P2-51912 . . . . The P2- prefix is for a pre 2015 Magix product. If you are trying to use this serial number on a newer product then you should be getting an 'Error code -14 you are
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
    @Carl-Caulkett, I'm having this exact same problem with Acid Pro 10 on Windows 11 Pro running under Parallels for Mac on an Apple Mac M1. I've found that the problem is with the auto-preview function. If you turn that off the program won't crash,