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Hi I purchased Magic Music Maker 2024 Premium yesterday with 1 year of Loops Unlimited yet today every Soundpool pack I try and download it is asking me to pay for it. It says in the soundpool details it's included in Loops Unlimited and Music Maker

Other products

2 answers, most recent on 6/24/2023

[Solved] VAT free purchase

Hello, I am registered VAT payer in EU, I would like to buy an VEGAS 20 Ppro upgrade (from my older licensce 17 Pro). When I use my VAT registration number in checkout process, I still get price with VAT. How to pay without VAT? Thank You very much

Movie Studio

4 answers, most recent on 12/20/2024

RE: Humble Bundle for MMS 2024 Suite Perpetual.

@CubeAce Thanks Ray!

Movie Studio

3 answers, most recent on 5/25/2025

RE: Template/Basic Intro/Outro issue when inserting to video

Thanks John, that did work. Just seems a lot to do versus other editors I have. What I did try and it worked was I inserted my video made my edits inserted the intro then exported then imported back and added the outro then exported again. Cutting

SOUND FORGE

17 answers, most recent on 3/25/2025

RE: Sound forge 17: Cursor/Marker is not fixed -moves when zoom in-out

Thanks. Tried that, including all the other snap options as discussed in the video by spectoral.

Music Maker

4 answers, most recent on 7/10/2023

[Solved] Sound Pool Display Bug

Updated to 31.0.1.13 recently.My sound pools are not displaying properly. They're doing this:https://i.imgur.com/u4KMR1V.pngAny ideas? Any way I can change the width of the sound pool description header or refresh them somehow? Thanks.

Photostory

53 answers, most recent on 11/30/2024

RE: new photostory 2025 version is completely UNUSABLE and crashes...

@johnebaker My computer specs are in my signature. Thanks for the responses. I'm travelling around at the moment on holiday, so when I get back home I will re-install PhotoStory 2025. Thank you.

Photostory

5 answers, most recent on 5/1/2025

RE: changed computer to windows 11

Thank you for your email . Now it is with emmrecs what is the email address i can contact you on ?

Movie Studio

2 answers, most recent on 8/7/2023

[Solved] Transitions

I have Version 21.0.2.138. I don't have any transition menus to add transitions. Does anyone know where to find them? When I click the dropdown, all I see are All, Title Editing, Video Effects, View Animation, 360 Video, Stereo 3D, Audio Effects,

Movie Studio

9 answers, most recent on 8/5/2025

RE: MS 2025 New Update + Neat Video Update

@me_again Hi Andy Thanks for the heads up. Same fix for VPX 16 patch no: 22.0.1.270 John EB

Movie Studio

28 answers, most recent on 3/8/2023

[Solved] MAGIX Movie Studio 2023 Suite support Legacy Text and Underline text?

Does MAGIX Movie Studio 2023 Suite now support Legacy Text and Underline text? Thanks.

ACID

9 answers, most recent on 1/24/2025

RE: Won’t install Sony acid 7

I’m in conversations with support. Thanks for your advice

Movie Studio

33 answers, most recent on 3/6/2025

RE: Odd Autosave Behavious with MS 2025 version 239

Thanks for looking at it. All I can say is "Hmmm" AndyW

Music Maker

3 answers, most recent on 4/10/2025

RE: I cannot produce a sound with VST instruments

Thank you - I’ve been so close to that today but not close enough. I’ll try tomorrow.

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@AAProds Hi. Thanks. Am sending you link via email / mailbigfile. This is not a one-off - I have > 30 hours in multiple files. Usual teething problems when you start anything new; been meaning to digitise these v old tapes for year and years -

SOUND FORGE

4 answers, most recent on 6/3/2025

RE: Can SF play continuously as you edit?

This is really helpful, Rick. Where the hell would we be without you patrolling these pages?! 😁 Thank you very much.

Movie Studio

46 answers, most recent on 4/10/2025

RE: Stereo not supported - burning disc

Thank you for the tip. Yes I do burn quite a lot, mostly home videos but there is a good deal of higher quality footage I dabble in, hence buying a new computer that is upto day and much large power needs. In hindsight if I had known this I would

Music Maker

2 answers, most recent on 11/23/2024

RE: I cannot log in to Magix Music Maker Store from Music Maker program

That got it. Thanks.

Video Pro X

2 answers, most recent on 10/25/2024

RE: Latest / Current Version of Pro X 13?

Thanks!!

ACID

8 answers, most recent on 7/31/2023

[Solved] Mixing console window completely disappeared

Hi, sorry if this is a simple fix but the mixing console has completely disappeared for me. I usually have it tabbed in the dock or floating because i refer to it all the time. Cannot see it at all now. Thanks It would cool if the master meters were

Audio Cleaning Lab

5 answers, most recent on 12/13/2023

[Solved] Split tracks and fade in/out

I'm new to ACL 4 having used Audacity for so long. What I could do in Audacity in 2 minutes is taking me a lot longer in ACL. If I record side A of a record and there are 6 tracks, I would like to apply fade in and out on each track. Especially for

Photostory

6 answers, most recent Yesterday

RE: "Sound Optimization", disappearing transitions, transition/music issue

@Robert-Madison Great to hear the issues are resolved and thanks for the feedback. However, John's advice was primarily concerned with the Object Mode selection. Did that also resolve the Sound problem or was there something else you did to correct

Samplitude

2 answers, most recent on 1/11/2024

[Solved] Need Help Tuning Focusrite Scarlett for Music Studio 2017

My sturdy, stable, workhorse PC desktop in my studio finally messed itself. I had to get back up and running quickly so I got a beefed up mini-pc and a Focusrite Scarlett 2i2. I previously used an internal audio card with 2 in/2 out, so this USB