• Movie Studio

  5 answers, most recent on 3/11/2025

  RE: Crackling/popping noises in exported video audio
  @Bryan-Atkinson Hi In addition to @CubeAce's comments what is the audio file type eg wav, mp3 etc, the bitrate and sample-rate of the audio file you are importing? To get this information, use Windows file Explorer, right click the audio file and
• Movie Studio

  3 answers, most recent on 3/23/2023

  [Solved] Does movie studio support av1 format
  I was wondering if movie studio supports av1 file format. When I was trying to import it a window showed up that asked to install QuickTime. I installed it and now I get the error "MXMPEG2 Error 0110: no media decoder found" I assume it does not
• Photostory

  30 answers, most recent on 2/25/2025

  RE: How To Add Audio To Photostory Deluxe 2021 Slideshow
  @Robert-Madison Hi, Are you running PhotoStory as Administrator? If so, don't. Windows blocks the Admin from using drag and drop. I have 2025 and it works as you have been shown and told. There is no simpler method in any program to get objects onto
• Movie Studio

  2 answers, most recent on 3/2/2025

  RE: Popups
  @RayBin Hi The message come from 2 sources: Magix Cloud Import - you can uninstall this in Windows settings, Apps, Installed apps. The 'News' feature of the program - in the program settings ( Y key), System tab check the Hide news option. Do check
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds Hi Al . . . . "MPEG 4 Visual", which is unusual . . . . It is the old h.263 encoding, used many years ago in the early days of video conferencing, security cameras and is found in some Chinese branded video cameras. . . . . the default
• Movie Studio

  9 answers, most recent on 1/29/2025

  No sound / audio in player and export
  jackger wrote on 1/15/2025, 6:04 PM Hi, its me again. The suggested response to my last problem worked so here I am back again. working with movie edit Pro - 16 Ver 15.0.0.90 I have imported a VOB file from a dvd. Up until today I have had no issues
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al, I assume you created a full Registry Backup before you deleted that specific key? If so, have you tried reinstalling that backup? Does that resolve the issue for you? If so, it would seem that Support's advice to @PETER-SMITH1397 is
• SOUND FORGE

  No answers, created on 2/23/2024

  interference from left mic imported to object/project
• Movie Studio

  2 answers, most recent on 5/29/2024

  MP4 Codec Needed
  When trying to import an MP4 file I get an error saying I must import the free codec. When I try to continue I get an error window saying "This serial number has already been registered to another email address. Please contact MAGIX support. Error
• Web Designer

  One answer, on 1/4/2023

  RE: [Solved] Unable to upload
  All sorted, by following the link https://www.magix.info/us/support/article/error-message-unable-to-find-the-filter-to-import-with--100/
• Movie Studio

  10 answers, most recent on 11/16/2024

  Edit pro 17 rotation/mirror effect
  When I import portrait video from my iPhone it goes on its side. I have tried using the rotation/mirror effect I can set it upright. However when closing and reopening the program it reverts on to its side, not saving the effect. Am I doing
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al . . . . I've made up a 1min 42 sec video of some drone footage with a soundtrack and the video definitely runs slower than the audio . . . . Is the sound track that of the drone or a music / other audio track? . . . . The timecode
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @johnebaker When I change only the file extension to MOV the video clip imports into MMS with no issues with Quicktime Essentials is installed. Can anyone else confirm this please? John, With the MOV extension, I can import it, but no audio track
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @CubeAce, @Gid Hi Ray, Gid I have rechecked on my PC and the Sorenson file will import, however it takes a ~25 secs before anything appears on the timeline and no audio, which is mp3 format and not normally found in modern 'standard' video file
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @AAProds I cannot import or export any MP4 file anymore in Magix Movie Studio 2025. For what it is worth, thought, here's a copy of the last file I tried to import. FYI--I edit 60 plus oral recordings from my students each week. I had no problem
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Hi . . . . It won't work for a new file . . . . We need to know the file format and encoding you are working with. Download and install MediaInfo and analyse the video file you are trying to import and post the results, see this
• Movie Studio

  80 answers, most recent on 2/12/2024

  RE: no audio for mov files
  This video file is imported into VDL 2022 (MEP 2022) without audio.When playing, the playback stutters slightly. The file with image and sound is imported into CAPCUT.Everything runs smoothly, no jerking during playback.
• Photo & Graphic Designer

  6 answers, most recent on 3/21/2023

  RE: [Solved] Software Update not working
  @kathleen-a Hi . . . . Renew the Update Service, Installs the latest version of the Update Service for your software."Start Installation" button. Should I do that?. . . . The Update Service is a 'sub feature' of the program, it is a small update and
• Movie Studio

  3 answers, most recent on 1/4/2023

  RE: [Solved] Importing to 2023 Movie Studio - video is black screen - audio works
  @friendflyer Hi. In the program settings try opening the Device options and setting the Import, Processing,and Export settings all to CPU. Ray.
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  I chose the "VID_20220625_140410_00_008.insv" file from Candive's link, changed the extension to "MP4" and it opens fine in Magix:   Running it thru AVIDemux for a lossless "copy, copy" to MP4 also worked. @WarbirdVideos If you have an ongoing use
• Video Pro X

  29 answers, most recent on 9/13/2025

  RE: Kodak C330 audio
  @nicolesharp100 Hi If you go to the program's Movie Settings and manually change the frame rate and audio to match the files and the press OK then the next time you open the settings they should be correct. Then import your video files. If you are
• SOUND FORGE

  10 answers, most recent on 2/12/2025

  RE: Sound Forge 18 Build 21Back Up Toolbars?
  Hi @Unsounded, I am not aware of an easy 'user' setting to back-up the toolbar display (and other items). It can be restored though by exporting/importing certain registry fields. However, messing with the registry can be dangerous and can take down
• Video Pro X

  13 answers, most recent on 4/16/2025

  RE: Saving Custom Window Arrangement - saving main and sub navigation?
  @johnebaker Not quite - the Main navigation refers to the Media Pool dockable window/pane/panel, the effects tabs are in. Unfortunately, I'm not following you. What are you trying to save when you Save main navigation (ticking the box) vs not
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  Thanks for further comments. Yes, I want to be able to export .m2ts.When I edited on my old PC with Premiere Elements, I imported .m2ts files (bitrate 24 Mbps) from the camcorder. After editing the quality looked the same. So I exported .m2ts