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    No answers, created on 5/14/2020
    Importing from iphone
    Hello, I am using Photo Manager to import from my iphone to my PC. I was able to import all photos except for those from 2020. Can anybody help?
  • Movie Studio
    28 answers, most recent on 5/20/2020
    RE: Title examples
    Hi John, ”Not really OT as it gives people ideas for titling“ Good point. And on reflection it might be fun to see if any of BT’s effects could be done in MEP. I'll upload some examples within the next few days. I'm not at my PC and I’m darned if I
  • Video Pro X
    7 answers, most recent on 5/7/2020
    RE: Audio and Video in VOB file not sync'd
    Is this an issue of being mis-aligned or losing sync? I have been doing tons of this weekly recently (i.e. receiving footage from a videocam or iphone and syncing to audio from a mic'd source which is mixed from a DAW, and replaces the original
  • Movie Studio
    7 answers, most recent on 4/23/2020
    RE: Can't play .MOV files or HEVC codec
    @sportup I have an Android phone and it can record both. I think iPhones do as well. The other problem with the latest phones is that the latest Apple, Google, and Samsung phones are capable, and seemingly by default, record at a variable frame rate
  • Movie Studio
    7 answers, most recent on 4/23/2020
    RE: Can't play .MOV files or HEVC codec
    I have an iPhone so I think I'm stuck with all videos being .mov...right? To be honest I'm a bit ignorant on if I can convert the format on the phone - never looked into it, just assumed it was what it was. working with MPEG-4 has always been
  • Web Designer
    10 answers, most recent on 5/1/2020
    RE: Webdesigner premium 17 - mobile and main variants overlap on page
    Hi John, Many thanks for looking into this. I realised from your screenshots that the issue of superimposed main and mobile pages was probably just showing on my own devices (PC and iphone). I flushed the cache (Ctrl-F5 on Windows Chrome browser
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi So, not a problem, per se with varying frame rates (within 1/2 frame in VPX/MEP); but the variability in the iPhone framerate tolerance may be causing the problem. John is just referring to the fact that MEP is only frame accurate in
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi . . . . Wondering if you might have misspoken, as the iPhone video files DO have a constant "bitrate". . . . . No mis-speak - it is the time code relative relative to the frame(s) or interleave that the audio is synced to, or not in
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    Interesting. So, not a problem, per se with varying frame rates (within 1/2 frame in VPX/MEP); but the variability in the iPhone framerate tolerance may be causing the problem. Wondering if you might have misspoken, as the iPhone video files DO have
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi Thanks for the MediaInfo data. I do not think the different file formats should be an issue, however mixing constant and variable framerate could be causing the out of sync audio. I would convert the iPhone video files to constant
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    Thank you, John. So, here is the iphone 11 video info: (below will be info for 3 more cameras and 1 more iphone. 5 cams total. Audio was recorded separately per source, and lined up manually.): GeneralComplete name                            :
  • Movie Studio
    6 answers, most recent on 4/16/2020
    RE: importing iphone video picture is blank
    Yes, iPhone generate the HEVC video but you can turn on compatibility mode before you transfer it to your PC. Also, my Magix is up-selling the HEVC codec to me when I try to play such a file, even as Win10 already installed a codec and play it in
  • Movie Studio
    6 answers, most recent on 4/16/2020
    RE: importing iphone video picture is blank
    Hi, iPHONE generate new kind of video file HEVC and image file HEIC most software are not able to open it you must download from Microsoft store a special CODEC. Now if you have last version of any software like Pinnacle or Filmora you have problem.
  • Movie Studio
    6 answers, most recent on 4/16/2020
    RE: importing iphone video picture is blank
    @Taildragger7W In parallel with providing the info John listed, if you can upload an example MOV to Dropbox or similar (so that it is not compressed or converted), I’ll try it here. I use an iPhone 6S+ and have had no problems with MOVs in any of
  • Movie Studio
    6 answers, most recent on 4/16/2020
    RE: importing iphone video picture is blank
    @Taildragger7W Hi Lorraine We need more information, otherwise we are guessing at what the issue is, please read this topic and come back with: the specification of your computer:  . . . . Movie Edit Pro 15 Plus . . . . The version number as found
  • Movie Studio
    6 answers, most recent on 4/16/2020
    importing iphone video picture is blank
    I am using Movie Edit Pro 15 Plus. Windows 10 version 1909 OS Build 18363.778 I updated my graphics card to the latest software, Intell 5500. I was using this software and all was well. My computer crashed last fall, I had the hard drive replaced
  • Other products
    One answer, on 4/13/2020
    RE: Iphone Wifi transfer
    @dmurphy Hi Camera MX is an Android program only, connect the iPhone by USB to the computer and you should then be able to import the files, the iPhone will appear as another drive on your computer. HTH John EB
  • Other products
    One answer, on 4/13/2020
    Iphone Wifi transfer
    Hello, I just downloaded the trial version of your photo management software and am trying to figure out how to use the wifi transfer to automatically download the photos & videos from my iphone to my computer.  I see the ability to do so using
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    So sorry for mis-typing. Skip the FCP reference. Everything else stands. iPhone 11 30fps video. Created with Filmic Pro 6 (3rd party video app). Thank you again for the MediaInfo tip:  It says: "...at 30.000 FPS, HEVC" Meanwhile, my primary video
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    So sorry for mis-typing. Skip the FCP reference. Everything else stands. iPhone 11 30fps video. Created with Filmic Pro 6 (3rd party video app). Thank you again for the MediaInfo tip:  It says: "...at 30.000 FPS, HEVC" Meanwhile, my primary video
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi The VLC analysis is insufficient, a MediaInfo video analysis is required - it gives more detail and may also indicate how the audio is synced. . . . . IF the FCP footage is VARIABLE frame rate, does this mean it's designed to adapt?
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi . . . . "30 fps" when they mean 29.97 . . . . A MediaInfo analysis of a clip will tell you exactly what the true frame rate is and whether is is fixed or variable among other useful information. . . . . once rendered are in many
  • Video Pro X
    16 answers, most recent on 4/17/2020
    RE: How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    @Craigster Hi. Does VP-X not give you a choice of frame rate when you create a new project? Sure, but that's not the issue. The issue is MIXED Frame rates. So, I'm in a 29.97 project with standard 29.97fps footage. And then I'm bringing in
  • Video Pro X
    16 answers, most recent on 4/17/2020
    How to best deal with Apple (iPhone 11) shot at 30fps vs. 29.97fps
    So, I know that in common parlance, people say "30 fps" when they mean 29.97 (drop or non-drop frame). However, with Apple, apparently, they really mean it. Both VLC player and Video Pro X see Apple's iphone footage as true 30 fps; not as 29.97. AND
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