• Video Pro X

  4 answers, most recent on 1/10/2025

  [Closed] Reduce Frame rate in Pro X 19
  I've reduced the fps for my 8mm transfer from 20 fps to 16 fps+/- by right clicking on the timeline and selecting 'properties'., That works perfectly. However, when I apply this to the timeline, it also cuts off some of the clip. Also, when I hit
• Music Maker

  2 answers, most recent on 1/27/2024

  RE: payment unsuccessful
  @SAM-DSOUZA Hello welcome If your credit card (e.g., Mastercard, Visa, American Express, etc.) is declined during the payment process in our Online Shop or for our online services (e.g. MAGIX Online World) for no apparent reason, this may be caused
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Hi Thanks for the MediaInfo data from which it looks like you may have 2 issues as the video encoding of the 2 files analysed are different video encoding format, using different video encoders, ie AVC (h.264) and HEVC (h.265) Like
• Other products

  One answer, on 2/14/2026

  [Closed] Vegas Pro 23 HDR video rendering
  Good lordt why is HDR rendering so damn hard....That aside and to get to the point, and yes I've tried googling, and yes my monitor is OLED. Pretty sure I've done everything rightHDR mode is set to HLGPixel Format is set to 32 bit Full RangeAces
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  RE: [Solved] Program crashes when 100% saved - result video not playable
  @Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU
• Movie Studio

  One answer, on 7/15/2024

  RE: Installation
  @Dom-DiGioia Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please
• SOUND FORGE

  16 answers, most recent on 3/28/2025

  RE: slow down on exported music
  @mark-p8189 Hi . . . . error message off of sound Forge because there’s no OpenGL . . . . What is the specification of your computer system including Windows version and the full name and version of Sound Forge you have. See this topic for what is
• Music Maker

  One answer, on 5/6/2024

  Cant buy more tracks & formats
  Hello, today I downloaded your app, and everything is perfect, but when i want to buy more tracks, i enter my card details and confirm it, but then it just stays white and doesnt do anything, thanks for your help.
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  @jak.willis Hi Jak . . . . Can anyone suggest what product to upgrade to? . . . . Assuming you have replaced the old ZooStorm PC which had issues, we need to know the following before advising, otherwise we can only generalise: Windows version  The
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Former user I said that the timeline/tracks is like a spreadsheet. That is an analogy. You do not build your spreadsheets from the bottom up. What I show on the spreadsheet is pretty much identical to the image VPX timeline. 1 is the lowest number
• Movie Studio

  7 answers, most recent on 6/6/2024

  RE: I am unable to purchase anything from the in-program Store.
  Thank you for your reply. I tried again but I only get a choice of Visa or Mastercard, not PayPal. Back to the drawing board. I will check out the 3D security thing you mentioned, although I didn't actually get a refusal when paying with my card, it
• ACID

  4 answers, most recent on 3/31/2024

  RE: Help! Acid Pro 11 Won't Open- Crashes at ASIO stage of loading splash
  @TiKkO Hi . . . . Crashes at ASIO stage of loading splash . . . . Looking at your system specs, I would agree with your suspicion that the number of ASIO drivers and hardware options you have is causing the crashing. An option would be to turn
• Movie Studio

  3 answers, most recent on 11/25/2024

  RE: “No playback device activated”
  @jak.willis @emmrecs Further to Jeff's advice, if you don't have an actual sound card but an onboard audio chip (mine's a Realtek something or other) then, if you don't have a digital output system, you'll need to use "Speakers" under to Playback
• Movie Studio

  3 answers, most recent on 11/25/2024

  “No playback device activated”
  Hi, I have recently re-installed one of my older versions of Movie Edit Pro, onto my new PC. At the moment I can load video files into the editor, but when I click play, it comes up with a message saying: “No playback device activated! Please
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi There is some confusion with which graphics cards you have installed and the latest Task Manager charts posted.. The Task Manager charts posted above show the integrated AMD Radeon and a Nvidia RTX 5070 Ti, however according to your
• Movie Studio

  One answer, on 7/15/2025

  [Closed] Screen capturing/recording a TV screen
  Hi, I am looking for some help regarding screen capturing/screen recording. I am not all that familiar with screen capturing as I have had very little experience in it, so any help would be much appreciated. To put it simply, I would like to screen
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @johnebaker @CubeAce My GPU is from Gigabyte. I thought I'd try installing the driver from their website but it made no difference either. https://www.gigabyte.com/us/Graphics-Card/GV-N166SOC-6GD/support#support-dl-driver
• Video Pro X

  46 answers, most recent on 1/16/2024

  RE: VPX15, no hardware encoding during BD burning
  @johnebaker "The only question, still unanswered, is why Al, and I, were seeing HWA of interlaced video and not now, has the driver the support finally been removed from the drivers??" So, if it has been removed from the driver it means you need to
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk Hi Looking at the Task Manager image you posted, I see some potential causes of the issue:  Nvidia Container process is running, your computer specs do mention a Nvidia GPU is this a left over from a previous GPU? If so, it too needs
• Photostory

  11 answers, most recent on 1/7/2024

  RE: SOS!!!!
  graphic card: AMD Radeon RX 6600
• Music Maker

  3 answers, most recent on 10/2/2024

  Unlimited stopped being unlimited after 15 days?
  I like this software very much, bought the "unlimited for a year" version in 15/09/24, its pretty sweet, alot of sound pools are downloadable, but now after 15 days when I click on a soundpool it says, "Select payment type" and asks for credit card
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings all, It's official! MS2025 is now officially abandoned, forsaken, cast out, discarded and other synonyms for forgotten. To paraphrase the hit parade song "I'm a Believer" by The Monkees, a well known beat combo of the 1960s -
• Movie Studio

  8 answers, most recent on 2/19/2025

  RE: Burning Disk
  @Ray-Lang Hi We need more information to help diagnose the issue(s) you are having: Which disc menu template(s) are you using and are you making any changes to them?  The brand and type of discs you are using?  Are you burning direct to disc or
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Tusk That's a nice setup you have there. A new GPU and you'll be going like a rocket. The latest versions of Magix are optimised to use the plug-in GPUs and encode videos very fast: I regularly get 1200% encode speed with my RTX-3060ti. Re cards