• Movie Studio

  25 answers, most recent on 10/27/2021

  RE: Encoding fails with errNo 5
  @CubeAce Thanks for the tip. I'll have to keep an eye on that. It was set to 16 bit, 48,000. I set it to 24 bit, but the encoding still failed. Not using a game or studio driver. I went back through log file and noticed that there were a lot of
• Movie Studio

  25 answers, most recent on 10/27/2021

  RE: Encoding fails with errNo 5
  Thank you, John. Here's what I have: Mother Board:Gigabyte GA-H97-D3hIntel(R) Core(TM) i5-4460  CPU @ 3.20GHz   3.20 GHzRAM - 24.0 GB (23.9 GB usable) Graphics:EVGA Board -- NVidia GeForce GTX 1060  6GBDriver Version: 26.21.14.3200 (listed as up to
• Movie Studio

  25 answers, most recent on 10/27/2021

  RE: Encoding fails with errNo 5
  @BobPulliam Hi and welcome to the forum. Error code -5 on export/burning usually means: there is an issue with the object on the timeline located at about the time the error occurs. the graphics card drivers may not up to date the graphics card
• Video Pro X

  3 answers, most recent on 10/4/2021

  RE: Error in module
  @Krystian-Janiszewski Thank you. That seems to fit the ddl, error which points to a graphics card error. The card should be working. Check on the nvidia website that you have the latest driver for it. If you have the latest driver then you need to
• Video Easy

  One answer, on 10/1/2021

  RE: MAGIX FotoStory
  @ADAM-SIKORSKI Hi The error message usually indicates that the sound card, or external device you are using, is not configured correctly or the drivers are missing. Ensure that your sound card playback device is set to 24 bit 48000 kHz (Studio
• Movie Studio

  11 answers, most recent on 12/23/2021

  Error trying to use GPU for Export of Stereo3d: Side-by-side
  I'm getting the following error when trying to export Stereo3d: Side-by-side using the GPU. I have Export set to use the GPU in the Hardware Acceleration settings and in the Export Advanced Settings. When I export to Anaglyph format I do not have
• Movie Studio

  2 answers, most recent on 9/25/2021

  RE: Application crashing/freezing
  Movie Edit Pro Premium 2022 crashes when video export has 10 secs left. Resulting file is unplayable (error: 0xc00d36c4) Windows 10, fully updated as of 2 days ago through 2021-09 Cumulative Update for Win 2004 Asus Z370 MB I5-8600K 32GB RAM EVGA
• Rescue Your Videotapes!

  One answer, on 9/25/2021

  Windows 10 VideoGrabber driver wont work
  Hi The driver for VideoGrabber in windows 10 is not working. I cant find any driver that works, is anybody familiar with this error? I cant choose my import device (VHS) from the list in the program. Hope someone has a good idea. Kind regards
• Movie Studio

  114 answers, most recent on 7/5/2022

  RE: [RELEASE] Movie Edit Pro 2022 - Your Experiences. Your Movies.
  @Scenestealer, @CubeAce Hi Peter, Ray . . . . I have found the program to be very project and export sensitive in that respect. Occasionally running a project has tripped an export with a 'The (A/B) GPU has been disabled.  . . . . I agree with this,
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: Exception 0xc0000005 "ACCESS_VIOLATION"
  @LuckyCharms @Former user Hi,and welcome to the user to user forums. First I'm very concerned about the Error in module "combase.dll" (Load address: 0x00007FFCE3E10000) to address 0x00007FFCE3F3B990 (Exception 0xc0000005 "ACCESS_VIOLATION") Which is
• Movie Studio

  13 answers, most recent on 9/24/2021

  RE: Exception 0xc0000005 "ACCESS_VIOLATION"
  A 0xc0000005 error is akin to a "general Error" message and does not really tell you much.Unfortunately, those crash dumps are only useful to the developers.Check the normal stuff.Everything fully patched?Does your PC meet the minimum requirements
• Movie Studio

  2 answers, most recent on 9/13/2021

  Unable to Export to MP3 due to Hardware acceleration error.
  I have previously been able to export audio to MP3 however this has now errored to the point I can no longer export any audio to MP3. The error message is; "Hardware acceleration has been deactivated. Possible causes: incompatible graphics card
• Music Maker

  4 answers, most recent on 9/26/2021

  RE: Is it possible to lenghten timeline
  I am not sure what exactly your meaning is I zoom out and I can't find any time indicator SP I see a millisecond indicator inpresent time while the template plays back is there some option that indicates the amount of time for a project I might be
• Music Maker

  4 answers, most recent on 3/9/2024

  RE: How to stop freezes
  Just frozen screen with no error messages? If any error messages, what are they?Is there anything in the Windows Event Viewer that might give a clue? Start + run > eventvwr.mscPay particular attention do disk errors - also check S.M.A.R.T.Also,
• SOUND FORGE

  22 answers, most recent on 9/10/2021

  RE: Error message: "There is no template available for this format.
  k Here's what I did... I was asked by Support to deinstall SF AS and install instead the PRO version to see if that fixed things. It did not. Then I uninstalled ALL MAGIX software on my device using Revo Uninstaller to ensure all files were removed.
• Rescue Your Videotapes!

  4 answers, most recent on 9/8/2021

  RE: cannot register for MP2
  @Richard-Watson Hi and welcome to the forum. First - never post order numbers, serial numbers or any other personal/confidential information in the forum. This is a public user to user forum not Magix Support. I assume you are getting the Error - 24
• Photo & Graphic Designer

  2 answers, most recent on 9/8/2021

  RE: My Graphic and Photo Designer keeps giving offset exception errors
  What you might want to do is head over to here: https://www.magix.info/us/supportWhen you do, they are going to want to know details about your PC, OS and build number, are you your drivers up to date. Are your disks free of any errors?, etc
• Movie Studio

  10 answers, most recent on 9/7/2021

  RE: Editpro 2022
  @VASILEIOS-KRANITSAS Hello, Welcome Dxgi.dll, also known as a DirectX Graphics Infrastructure file, was created by Microsoft This error seems to be an issue with Nvidia drivers or corrupted dll file possibly caused by Malware. I would opt to upgrade
• SOUND FORGE

  7 answers, most recent on 9/7/2021

  RE: Always crashes while opening an ordinary WAV file since Sound Forge 14
  Try using a non-ASIO audio device driver in Sound Forge, Sound Mapper or Classic Wave driver. All the same error with all types of driver API, all versions of SF and all audio files.
• SOUND FORGE

  7 answers, most recent on 9/7/2021

  RE: Always crashes while opening an ordinary WAV file since Sound Forge 14
  Does this issue occur when opening all files, just PCM <.wav>, or a specific file? Look for and close other applications that may be capturing the sound device driver Sound Forge needs, and/or try using another sound device type in
• SOUND FORGE

  7 answers, most recent on 9/7/2021

  Always crashes while opening an ordinary WAV file since Sound Forge 14
  Just opening an ordinary 48000Hz 24bit WAV file in Sound Forge then crash since v.14 until the latest ver.15 now. It always crashes and shows me this dialog file just selected a WAV file to open, then closed itself. But a SFK file of that WAV file
• Samplitude

  2 answers, most recent on 8/29/2021

  Can't use FlexASIO with any of the magix products?..
  Hi, I've been using flexASIO with other programs for quite a while now with no problems.My guitar amp sims all use it just fine (TonelibGFX, MidiGuitar 2, Guitar Rig 6)Other DAW's seem to be fine with it too and I can use live monitoring with VST
• Movie Studio

  One answer, on 8/13/2021

  RE: R6025 Runtime Error
  @Robert-Kraty Hi . . . . I have re-installed the Magix Movie Edit Pro Plus software and re-installed my computer graphics card drivers but this has not made any difference. . . . . The error R6025 occurs within the Visual C++ framework, which has
• Movie Studio

  One answer, on 8/13/2021

  R6025 Runtime Error
  I really hope someone can help with this please. I get a R6025 runtime error every time I try and edit any video now. I have re-installed the Magix Movie Edit Pro Plus software and re-installed my computer graphics card drivers but this has not made