• Movie Studio

  27 answers, most recent on 2/25/2022

  RE: MEP 2016 Plus - Successful VOB - But No Sound
  Yes John: "if the audio is encoded as AC3 that is the issue" As Alwyn pointed out: "convert the audio to MP2 and smart-render the video" John stated: "The Download package popup will show every time you load a video clip where the audio is encoded
• Movie Studio

  27 answers, most recent on 2/25/2022

  RE: MEP 2016 Plus - Successful VOB - But No Sound
  Hello Alwyn - Hello John - Nice to see you guys again Just to clarify: For purposes of converting and 'archiving' Standard Def. DVD media for 'later editing'; after navigating MEP to the Disc, should I allow MEP to render the entire movie? Will that
• Movie Studio

  13 answers, most recent on 2/11/2022

  RE: Crashes for burning 23.976, Audio support, options not saved...
  @clement5 Hi In addition to @CubeAce comment Taking your points: Is there a reason for Encoding in Directory? This option is a halfway step to burning ad DVD or BD disc, encoding all the files required for the DVD/BD in a folder , however it will
• Photostory

  2 answers, most recent on 2/4/2022

  RE: Adding marker flag
  @Robert-McKenzie, @browj2 I have removed my previous comment. Photostory automatically creates Chapters at the boundaries of video/image object for DVD/BD disc. If they are not required, turn off the Chapter menu option in the Menu edit screen (1),
• Xara Designer Pro

  2 answers, most recent on 2/3/2022

  RE: Roll Back version
  @Keith-Harris9931 Hi Raise a Support ticket - see this Support topic on how to navigate the Support system. John EBForum Moderator
• Movie Studio

  4 answers, most recent on 2/1/2022

  RE: I don't understand the new interface in mOVIE Studio 18
  Version 18 won't install properly on my DELL XPS13 laptop. Tried twice. It won't show the navigation panel which is pretty much essential. Switched to my PC after posting the above. Both computers running Windows 11. Works fine. Not sure I want to
• Music Maker

  27 answers, most recent on 9/23/2023

  RE: Song Maker AI Templates and Functions
  Hi SP, there are a couple locations for modifying .xml file which I have forgot how to navigate would you please remind me I am having trouble locating them in my email. Thanks!
• Music Maker

  5 answers, most recent on 1/18/2022

  RE: Transferring Soundpools
  @philip-eames Hi, First off, if you are installing Music Maker onto a new computer, it will likely be MM2022 (it's free). The most recent update is 30.0.4.44. Can you confirm this? As soon as you login (Join), the program will acknowledge your 2021
• Web Designer

  No answers, created on 1/1/2022

  Navigation drop-down disappears behind Nivo Slider Object
  I am using the Nivo Slider on my Home Page. The Navigation Bar, using the hamburger symbol, for the Mobile variant is above the slider. When the slide transitions and I click the Nav bar, the list is behind the Nivo Slider and cannot be seen. I have
• Xara Designer Pro

  3 answers, most recent on 12/30/2021

  RE: Unable to link pages in my website in Web Designer Pro Premium
  @Ernest-Bullock Hi . . . . This is the fifth day that I have been working on it and I am driving my wife mad with all my "bloody hells!) . . . . Definitely cannot have that! Assuming that you have bought Web Designer within the last 11 months or
• Xara Designer Pro

  3 answers, most recent on 12/30/2021

  RE: Unable to link pages in my website in Web Designer Pro Premium
  Hi, John Many thanks for your reply to my desperate plea. I have started my site from scratch. I have the navigation bar on the pages which I have created, but when I test them in the Browser (Microsoft Edge) they do not work. I am obviously ticking
• Xara Designer Pro

  3 answers, most recent on 12/30/2021

  RE: Unable to link pages in my website in Web Designer Pro Premium
  @Ernest-Bullock Hi and welcome to the forum. . . . . Unable to link pages in my website in Web Designer Pro Premium . . . . Are you starting from a Template website or creating it from scratch? If you are starting from a template, the navigation
• Samplitude

  3 answers, most recent on 12/29/2021

  RE: Samplitude Pro X6 Suite - Where are the Independence Pro 70GB Files?
  Hi Jeff, Thanks for the super rapid reply - very much appreciated. I wasn't aware of the separate user forum for Samplitude Pro - (I admit to being a little lost at the multiple logins and passwords for navigating around the various Magix sites -
• Movie Studio

  7 answers, most recent on 8/10/2023

  RE: Installiere Updates
  @kasbo All the effects etc. on that screenshot of Additional Content are listed as "Installed". By the way, rather than using any third-party image hosting site, simply click on the up-arrow inside the blue circle at the top of the reply box,
• Other products

  2 answers, most recent on 12/21/2021

  RE: I PURCHASED SOFTWARE BIGCITI LOOPS
  @Funkywalt You need to download the loops. They are probably inside a ZIP file. You can extract the ZIP file by right clicking on it. Extract the loops in a folder of your choice. Inside Music Maker go to the internal file browser tab and navigate
• ACID

  3 answers, most recent on 12/10/2021

  RE: Smooth transitions
  hi @Datorhead  The core audio engine hasn’t been upgraded in a way that would affect this in a few versions that i can see. These volume envelopes are still visible if you set a tempo transition and zoom right in. They’re still audible too. However,
• SOUND FORGE

  One answer, on 12/1/2021

  Bug in Soundforge Pro 15 build 159
  Anyone else found that after upgrade/clean install, the transport toolbar stops working? I can no longer navigate to end of track or beginning of track using the toolbar. Keyboard shortcuts (ctrl + home and ctrl + end) still work. Uninstalled and
• Movie Studio

  11 answers, most recent on 11/29/2021

  RE: Movie Studio 2022 Suite entry point not found
   infoservice@magix.netWhy not just post the freaking email address somewhere that is EASY TO FIND instead of making us navigate and sign in, search through several layers of links just to find an EMAIL ADDRESS? Why did I have to come to this forum
• Music Maker

  3 answers, most recent on 11/24/2021

  RE: Orange Vocoder not exporting
  @Joshua-Estes Hi . . . . Premium 2021 30.0.3.39 . . . . This is Music Maker 2022, and is a bug - the workarounds for the same issue with MMM 2021 29.0.x.x, ie switch the program audio driver to Wave driver or Direct X - do not work in MMM
• SOUND FORGE

  4 answers, most recent on 11/22/2021

  RE: WHITE NOIC HISS - Sound Forge Audio 13
  Hi! this issue is discussed on other forum entries, i think...either way, most likely your sound card has an issue with the Magix Low Latency 2016 driver...so you will need to remove it from your computer and then the noise should go away. Here is
• Photostory

  5 answers, most recent on 11/13/2021

  RE: Would like to get Ultimate Travel Package - how do I do it? How do you
  @miguelita Hi See this Support article on how to navigate the Support system to create a ticket. John EB
• Movie Studio

  One answer, on 11/9/2021

  [Closed] Vegas 17 reinstall problems
  Vegas Pro 17 Edit was working just fine before reinstalling Win10. Clean install with Win updates including .net framework and C++ redistributables. Computer is operating perfectly; as designed. No issues with antivirus, firewalls, passwords.... all
• Movie Studio

  2 answers, most recent on 10/29/2021

  RE: Multiple projects into one project
  @John-McGrath Hi, Just to add some detail to what John EB indicated, to show another way, and to be prudent, save your project, do a save as and give it another name, then File, Open, select your other project and you'll get the message: Select
• Music Maker

  63 answers, most recent on 12/2/2021

  RE: Can I custom shape instruments in your INDEPENDENCE PRO PLUS SUITE?
  @DELGADILLO-JAVIER You need the VST feature in Music Maker to load Independence. Have you already installed it from the shop? If yes, then continue. Open the program settings of Music Maker and go to the "Folders" tab. Click on the button "Add VST