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@johnebaker @AAProds I would have thought the Forum Moderators would have control to manage the Important Posts section. This past year, there were two posts started by members that discussed the release of VPX16 and

Movie Studio

21 answers, most recent on 10/18/2025

RE: Why Chromma key - gives additional collours on video ? Why

@badbob Hi Ray . . . . I just didn't see it in the first posted video from badbob . . . . If you are referring to the HDR gamma controls, they are not there in the video clips badbob posted. HDR Gamma and HDR blur are only available in the Plus and

SOUND FORGE

10 answers, most recent on 2/12/2025

RE: Sound Forge 18 Build 21Back Up Toolbars?

@murrayatuptown Hi I have hidden your comment for 2 reasons:- The comment is: not related to the OP's topic and is considered as 'hijacking', if you cannot find an existing topic on an issue you are having, then create a new topic/post. is a

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

@SP. @Tom_Sp Hi The main problem was PayPal payments issues in general where users did not receive their serial numbers which as you stated I brought to the attention of Magix and is currently being dealt with. This was a PayPal technical issue. The

Other products

32 answers, most recent on 5/30/2026

RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE

@Michael-Schmidt6033 Yes, as this post confirms, BorisFX now owns SoundForge. However, I note you list Sound Forge v 18 and 19. These are versions produced by Magix so it seems you do need to contact them! (I admit I was not aware that it was

Movie Studio

6 answers, most recent on 9/12/2025

RE: Replacing music - Video deluxe 2026 Premium

@DORIAN-DARIA Hi Your question has been hidden because it does not related to the subject the this thread, which is about replacing/deleting a music object. This is considered as 'hijacking'. Please create a new post and provide more information

ACID

13 answers, most recent on 12/31/2024

RE: My Acid 11 Error code 14

@Gunter-Bubleit Please be aware that these are public forums and confidential data, like serial numbers, should never be posted here. Hence I have edited your post. No-one who posts here is a Magix employee; you need to email infoservice@magix.net

Movie Studio

15 answers, most recent on 6/17/2024

RE: [Solved] How to do basic video editing in Magix

@Lawrence-Schwartz Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,

SOUND FORGE

18 answers, most recent on 3/20/2024

RE: [Solved] Sound Forge blurry with 4K (3840 x 2160 150% scale)

@Endre-Nagy These are user to user forums so it is very unlikely that any of the developers will see your post, sorry. I would suggest you send your comments to infoservice@magix.net and request they be forwarded to the development team. JeffForum

Video Pro X

10 answers, most recent on 8/10/2025

RE: Programme freezes

@Billy-Green8845 I'm not sure it was necessary to create another thread about this problem! First, I note from your screenshot, that you actually have Video Pro X17, not Video deluxe 2026! However, ALL the questions which you have been previously

Movie Studio

24 answers, most recent on 4/29/2025

RE: Provideo Coalition article on Magix Acquistion

@Can-Dive regarding the Important Post section and the Feedback for MMS 2023 and VPX 15; I don't see how they are misleading? Misleading in the sense that they discuss problems and issues with versions that are no longer current and could therefore

Music Maker

2 answers, most recent on 9/6/2025

RE: Why does music maker suck so much????

@Dementatr0n2099 Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and

Movie Studio

One answer, on 1/3/2025

RE: [Closed] Key code

@Dennis-Blackwood Hi and welcome to the forum - albeit the wrong one. . . . . studio pro version 17 . . . . Assuming you mean Vegas Movie Studio 17, Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum

Music Maker

8 answers, most recent on 12/30/2025

RE: Soundpool problem

@playwithme Your post here has been hidden since you are asking a question totally unrelated to the one asked by @Tony-Kovac. Please do not hijack another user's thread in this way but rather create a new thread with full details of your system

Video Pro X

46 answers, most recent on 5/14/2025

[Solved] VPX16 plays Sony XAVC with no sound

I was investigating an issue where a Sony XAVC video file played but not its associated audio. I found this old post from 2023 where the OP had the same problem. He provided sample files which are still available to download. The OP indicated that

Movie Studio

One answer, on 1/24/2026

RE: [Closed] Vegas Movie Studio 16 Custom Render Template Not Appearing

@TheGoiterMan Hi and welcome to the forum - albeit the wrong one. Vegas products, except for Magix Movie Studio 18 to 2025 versions, have their own forum, link is at the bottom of this page, I would suggest you post your question there There should

Off topic

3 answers, most recent on 2/13/2025

RE: [Closed] MAGIX Installation Manager

@Joe-Korkowski I'm glad the problem is resolved for you, but please be aware these are NOT the forums for the Magix Vegas range of products. Please read this pinned post and follow its advice for any further questions you may have. This thread will

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 During some testing, I found a frame jump in the pendulum file. It turns out it was Handbrake's encoding: when I set the filters tab to completely default (no adjustments to the interlacing settings) the jump disappeared. So, for my

Movie Studio

One answer, on 11/28/2025

RE: [Closed] registration

@JASON-KIRKHAM Hi and welcome to the forum - albeit the wrong one. Movie Studio 13 is one of the Vegas products, with the exception of Magix Movie Studio 18 and later versions, and have their own forum, link is at the bottom of this page, I would

Photostory

30 answers, most recent on 2/25/2025

RE: How To Add Audio To Photostory Deluxe 2021 Slideshow

@Robert-Madison Hi Please do not duplicate post the same question. EDIT: I will delete your other post, here is my response I originally posted in the duplicate question:- To add your own music to your slideshow you can either use: Windows

Movie Studio

7 answers, most recent on 2/10/2026

RE: [Closed] Movie Studio 2023 Premium stiil crash !!!

@Paul-Scott Paul, it would have been better to start a new thread as your crashing probably isn't related to the first post. Anyway, a search for "ntdll.ll" in the forum search revealed

Movie Studio

One answer, on 10/17/2024

RE: [Closed] I can't register

@Mcsik-Zoltn Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator