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Hi, Below is what Magix AI told me to check and I did. The startup problem still exists for both 2025 and 2026. This freezing is a known issue under Windows 11, typically caused by conflicts with certain Windows accessibility features or

Photostory

19 answers, most recent on 6/14/2026

RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput

Hi, Thanks for your advice. Mine is not a "Local Account'. I have quitted OneDrive temporarily. Reinstalled Photostory in a process which went smoothly without any errors and overcoming the freeze at start of the program. Only when I tried to either

ACID

One answer, on 6/6/2024

Cant find my Ozone 11 elements serial number

Months ago i decided to upgrade from Acid Pro 8 to 11 so i purchased the Acid Pro 11 producer bundle. Now that i check my mail, i can see the serial number for Ozone 9 but not Ozone 11. Why is that?

Movie Studio

4 answers, most recent on 4/25/2025

Vegas Movie Studio 11 to Movie Studio 2025 - Should I? Gotchas?

Hi All, I haven't upgraded in forever and Vegas Movie Studio 11 has done me well but think its time for more modern. I know after version 18 Movie Studio is supposedly not a Vegas product and is like rebrand of Magix Movie Edit. Did any of you make

Video Pro X

32 answers, most recent on 1/18/2025

RE: "Missing" audio in VPX16

@emmrecs Hi Jeff, For what it's worth, the audio plays and looks fine in SpectraLayers11. John CB

ACID

2 answers, most recent on 2/4/2025

Cannot see files in explorer

I just installed Acid Pro 11. I cannot find any of the files in Explorer. There are folders there, but no files are visible.

SOUND FORGE

27 answers, most recent on 3/19/2025

RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)

@drmq You can still try to reset the program settings under the File menu. Maybe there is something blocking Ozone 11 from being added to the list. Maybe it was blacklisted in a program config file after a problem? Yes sure, I could also format my

ACID

4 answers, most recent on 3/6/2024

[Solved] Rendering

Trying to render a song I created on ACID Pro 11 but keep getting the following error: Plug-in: 'AM-Munition_VST' failed to load. Please make sure the plug-in is properly installed.Plug-in: 'eFX_Reverb_VST' failed to load. Please make sure the

SOUND FORGE

4 answers, most recent on 2/6/2026

RE: Sound Forge 10 Serial Installation on New Computer

Hello rraud, thanks for your response. I've read that topic and tried those steps, but when I try to register, it says the product isn't registered yet. When I tried to register, it says it's already registered and won't allow it again. It's

Other products

4 answers, most recent on 12/20/2025

Strange error message with Photo Manager Deluxe

PHOTO MANAGER DELUXE v13.1.1.12(WINDOWS 11 25H2) When opening an image file (usually a JPG), I often receive the following error message: "Drive or folder not ready, not available or protected." When I close the message the file is opened correctly

SOUND FORGE

29 answers, most recent on 9/16/2025

RE: SF 11 refuses to start, even full re install

Hello, @SP. thanks for your suggestion but it didn't work, still the same issue. To make it clear: the crash happens when trying to authorise, there's something with the magix autorotation tool that can't get through. I cnat even get to the SF11

Movie Studio

10 answers, most recent on 8/7/2025

RE: Installation

New powerful computer and win11 running. Additional effects do not work and passwords do not work either. Prodad vitascene is an exception. I don't dare to install these when they don't work. IS IT better not to add them or?? Ignite Cine style for

Video Pro X

10 answers, most recent on 10/23/2025

RE: App failure to load

Hi thanks for responding. It's on Windows 11 running gigabyte control center. I just started using a new PC with GCC for the Geoforce graphics, the app was working fine but when the controller prompted for a update and the app would no longer load.

SOUND FORGE

2 answers, most recent on 9/1/2025

Software is glitching.

I have SOUND FORGE Pro Version 11 (Build 299). Recently I am encountering glitches which make it difficult to impossible to edit my music. Fade-outs don't work. Sound stops entirely (even though I can see the graphic displayed on my monitor still).

Movie Studio

14 answers, most recent on 3/26/2026

RE: Hardware Rendering

@AAProdsMy quoted price, on Amazon, if you get a top systemSkytech Gaming Legacy 4 Gaming PC, AMD Ryzen 7 9850X3D 4.7GHz, NVIDIA RTX 5090 32GB VRAM, X670 Board, 2TB Gen4 NVMe SSD, 32GB DDR5 RAM 6000, 1000W Gold ATX 3 PSU, 420 ARGB AIO, WI-FI 5,

SOUND FORGE

53 answers, most recent on 10/29/2024

RE: SOUND FORGE Audio Studio 16 – Feedback Thread

@Roger-Dey windows11pro with a Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz This may be totally irrelevant..., but an Intel i7 is below the minimum requirements to run Win 11. (I know, because as you will see from my signature, I run an i7 6700K and I

SOUND FORGE

18 answers, most recent on 11/9/2025

RE: Support Is Non-Existant

I found information on how to activate older Vegas software on www.vegascreativesoftware.com. I have been attempting to get support for Sound Forge Pro 11. I find it listed in My products but the "Show more details" link is missing for Sound Forge

Movie Studio

3 answers, most recent on 12/11/2025

Boris FX (bcc) keep listing

I keep deleting the bcc fx from Video Deluxe 2026 (Windows 11) located at C:Users:MyName:AppData:Roaming:Magix:Videodeluxe32_plus:VfxPlugins but they keep repopulating. How do I stop Video Deluxe 2026 from listing these Boris FX plugins.. I do not

SOUND FORGE

5 answers, most recent on 1/5/2025

RE: SF Pro 18 Suite - Spectral Layers

SL11 Pro instead, which I understand has more unmix functions. been using sl 11 for coupled of months, does have more junk, compared to sl 10 my 2 cents

Movie Studio

7 answers, most recent on 11/8/2024

RE: Export Error

@emmrecs Jeff, I doubt that win 11, in itself, is any bogeyman regarding performance on old machines. The main/only issue for MS is the security aspects eg TPM. Plenty of YT videos on how to get Win 11 to run on "unsupported" machines. I might do

ACID

One answer, on 3/14/2024

[Solved] Beatmapper Wizard

In Acid Pro 11, how do I re-beatmap an already beatmapped audio track? Another forum post mentions: Open the Clip Properties window for a Beatmapped track switch to the Stretch tab click the Beatmapper Wizard button For example here is a track I

Music Maker

8 answers, most recent on 5/26/2025

RE: Customer Support

@Timothy-Fowler Hi The i5-7600 is a 7th generation processor and uses the LGA 1151 socket, which is not compatible with DDR5 Ram or Windows 11. I think your looking at an upgrade to your system. Stephen

Music Maker

One answer, on 11/24/2025

[Closed] Download Manager Doesn't Work!

Hello, The Music Maker 2026 Premium Download Manager is completely non-functional on Windows 11, intel i7, Nvidia GeForce Graphics, 16gb ram, 6gb dedicated graphics + 400gb free SSD storage.The progress bar does not move, the remaining time is