Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Using multiple devices and multiple browsers, continuing to get the following error: "An error occurred during transfer which caused the installation to stop. This problem can most likely be fixed by restarting the transfer of the installer

Rescue Your Videotapes!

2 answers, most recent on 8/11/2023

RE: Sony DCR-HC14E

@Karen-Scott @emmrecs I've just tested a DV camera on Video Easy 7 and it will pick up the camera and record the video OK (black screen while recording but the transfer come out OK). I think the issue will be as Jeff says: a Firewire driver problem.

Photostory

7 answers, most recent on 2/26/2025

RE: Video does not import smoothly (+ sound)

This is the media-info data for one of the videos I have added to the photostory : GeneralComplete name : C:\Users\icebo\Documents\__Data\Magix Photostory Deluxe 2025\Beekse Bergen Light festival

Movie Studio

7 answers, most recent on 7/7/2023

RE: Mp4 playback and timeline issues

@Francesca-White, @Former user Hi My Samsung mobile creates the same format video as the S23 ie they are Variable Framerate (VFR) and the same colour profile information ie: Color primaries : BT.709colour_primaries_Original

SOUND FORGE

19 answers, most recent on 8/4/2023

RE: Audio studio sound forge 10

@Neelam-Panditpautra I think you are doing something wrong. You need to enter the serial number into the registration window during program start-up. It will show a red X if the serial number is invalid or error -14 or -24. Can you please upload a

Video Easy

5 answers, most recent on 1/12/2023

VHS transfer does not work

When transferring a VHS video by scart connection I can see the preview but can't hear the sound. After finishing transfer I try watch the video but can only see a black screen without sound. However, the pointer runs so there is something in the

Music Maker

16 answers, most recent on 3/30/2026

RE: Loops Unlimited

@slysnake96 I think that Music Maker uses a TLS 1.2 encrypted connection, so please check that everything is configured correctly. Especially install all Windows updates. https://www.magix.info/us/support/article/error-code-1--94/ Windows is fully

Video Pro X

13 answers, most recent on 7/30/2023

RE: Best resolution for a still from movie

@1940, @Former user Hi . . . . "we prefer to do the upscaling" . . . . This is the best piece of advice I have heard from a commercial printer and I would let them do the upscaling if necessary. . . . . 300dpi . . . . And this, IMHO is the most

Movie Studio

7 answers, most recent on 7/7/2023

RE: Mp4 playback and timeline issues

Frame rate mode : VariableFrame rate : 30.000 FPSMinimum frame rate : 23.083 FPSMaximum frame rate : 42.837 FPS Color

Movie Studio

4 answers, most recent on 6/20/2024

RE: Movie Studio Platinum 2025 question

@Frodawgg If you're talking about Movie Studio 16 then that is Vegas Movie Studio, Magix Movie Studio 2025 is a totally different program, It is not & has never been an upgrade from Vegas Movie Studio. Download the trials of each here, at the

Video Easy

17 answers, most recent on 6/10/2024

RE: Video Grabber driver will not install - x86 or x64

@Baldrick Ok, seems to be somewhat complicated. Here is a guide by a user who was able to insall the device manually. Be aware, this was for Windows 10: Eventually by trial and error I got the device loaded and the Conexant driver recognised by

Movie Studio

12 answers, most recent on 3/26/2024

RE: Is there a way to download any bug fixes for Movie Studio 2023?

@Fred-Hoeser Hi . . . . C: drive which is an SSD but it is pretty full . . . . How full? If there is less than 20% free space for a drive 1TB or under, or 15 - 20% for a 2 TB or greater drive, then this is insufficient. . . . . I suppose I could

Movie Studio

19 answers, most recent on 7/22/2024

RE: Video gets distorted when opened in Movie Studio 2023

Thank you John! Unfortuntaly, I cant change the object property to 1:1. There is no option for it. Screenshot attached, but it only shows 16:9 in the screenshot, other options are 2:1, 4:3, 5:4, 2.21. Nothing more. Here is the

Rescue Your Videotapes!

One answer, on 12/28/2022

Transfer of serial number to a new email address

how can I transfer the serial number of my magix product to my new email address?

Samplitude

3 answers, most recent on 5/12/2026

RE: Samplitude and Music Maker same VST Instruments?

Yes, you should see a "sharing" of products and features mostly (as long as they are compatible from one application to another in core structure). IE, something really old may not be supported any longer (32 bit to 64 bit?).... or a newley updated

Movie Studio

7 answers, most recent on 9/4/2025

RE: Video playback stutters

Thank you so much for all the info! Screenshots of the settings wouldnt really help since I have the language in Dutch and cant change it until I install the progam again. Tell me if you still want them. This is the info I found: Version number:

Rescue Your Videotapes!

4 answers, most recent on 1/9/2024

RE: Cannot activate the Video Saver! (2023) software

The problem was solved with the Magix support. To resolve the issue, I tried successfully the following: 1) Typed the Internet option in the search field and selected the "Internet Options" result. Selected the Tab "Advanced". Ensured all TLS

Movie Studio

23 answers, most recent on 6/14/2023

RE: Editing audio on the timeline

@browj2 Hi John. The external audio editor feature in MMS/VPX sends the HDP file and not the wave to the external audio editor. I'm not sure how that would work as the H0 and HDP files are not large enough to contain any audio data. none of those

Music Maker

4 answers, most recent on 2/18/2023

RE: Can MM be installed to and run from a memory stick (usb)?

@Phillip-reid Technically that should be possible by changing the directories during installation, but you couldn't transfer the stick to another computer because files and Windows registry entries would be missing.

Video Pro X

7 answers, most recent on 9/22/2023

RE: Royality Free music

@paulsweigert Hi . . . . when I use the music and post it to YouTube I get a copyright claim . . . . To add to @CubeAce, this is an unfortunate situation which has affected many users. The big issue is that there are persons and entities, who

Movie Studio

5 answers, most recent on 11/22/2025

RE: Image playback freezes after a couple seconds

@johnebaker Thank you for getting back to me. It is a desktop running Magix Movie Studio Platinum 2024 (Version 23.0.1.236). I don't know if that's the latest version, as the update option in the program did not respond when clicked. According to

SOUND FORGE

2 answers, most recent on 3/3/2023

Sound Forge Audio Studio 16 install failing

I bought Vegas Pro 365 and I've tried downloading Sound Forge at least 5 or 6 times and get the same error every single time. "An error occurred during transfer which caused the installation to stop. This problem can most likely be fixed by

Movie Studio

6 answers, most recent on 7/20/2023

RE: MEP2016 Plus - Using SD Cards

@CarpentersMate, @AAProds Hi In addition to Al's comment the camera is very similar to my previous Sony camera - connection by USB cable is the easiest method - see page 211 in the user manual, if you do not have the paper one you can download it

Video Pro X

26 answers, most recent on 9/14/2023

RE: Import issues

@AAProds Hi Al. @bvolbeda wants to preview the files in the preview monitor. That requires a certain read speed. Just as it's not really possible to use One Drive from the cloud to do this a slow data transfer from something like an SD card / thumb