• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT Hi In add ition to @emmrecs comment "ntdll.dll" issues can be caused by drivers for, among other hardware items, the GPU. . . . . Nvidia 3080ti. . . . I have uploaded the latest drivers . . . . There is an issue with the latest
• Movie Studio

  52 answers, most recent on 3/8/2025

  RE: Update
  Wow. I've had a reply from Magix. Read into it what you will. "The error message says that you should send the report to our colleagues at Neat Video. Have you already contacted Neat Video support? What did they say?->
• Movie Studio

  7 answers, most recent on 6/6/2024

  I am unable to purchase anything from the in-program Store.
  I have Movie Edit Pro 2022, Movie Edit Pro 2023 and Movie Studio 2024 running on 3 separate PCs, one of them a completely fresh installation. I have been trying to purchase items from the in-program Store on all of them but am unable to get through
• Movie Studio

  17 answers, most recent on 7/28/2024

  RE: Issues with super fast videos or delayed audios
  @rbritz1970 , @Gid The 'Bitstream parsing' error message would suggest the video stream was closed off incorrectly. With Gid confirming that he does not get the error message, though from the MediaInfo data posted his camera was upside down (?),
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 Hi John . . . . the middle button at the top of the new (relatively) Magix Capture app. I call it an app because it works as a standalone. . . . The ones at the bottom open the legacy features . . . . This has been the case since the first
• Movie Studio

  9 answers, most recent on 11/8/2024

  RE: Images not showing
  @alison-p7398 Hello Alison, Your last given information is insufficient to give you good advice. It is mainly about e.g. the Intel Processor and the Video Card. It is possible that your drivers are no longer up-to-date. But anyway, you are going to
• Movie Studio

  23 answers, most recent on 9/28/2024

  RE: Movie Pro 2025 Freezes
  @Lisa-Walter Hi Lisa. Thank you for the additional information. Technically you should not be having a problem. The laptop should be capable of at least playing that project back without freezing. One problem that could cause this is if you are
• SOUND FORGE

  3 answers, most recent on 1/21/2023

  [Solved] record internal audio
  I am trying to record internal audio on my laptop without a dedicated sound card. Whenever I click record I get a terrible feedback loop. Is there a proper way to set this up so that I don't hear any audio loop? Do I need to disable the mic so that
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: [Solved] Intro/ Outro animations
  @Demys-frank Hi . . . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . . . . These are known to cause issues with the Magix installed codecs - I would strongly advise you to uninstalled the Codec pack. In
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid @Reyfox Main Mobil products I see are engine oils in places like Halfords. ESSO here was taken over by ASDA. Looking on the internet there are still 300 ESSO petrol stations in the UK mainly owned by Tesco. BP has agreements with ESSO to
• Movie Studio

  12 answers, most recent on 4/23/2025

  RE: [Solved] Error after installation when opening program
  The graphics card installed is Intel HD Graphics 530. I did install on the newer computer I have at work, and when finished installing I discovered it does work on it. So I uninstalled on the previous computer and will be able to use on the newer
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @Ronald-Henderson, @Paul-Doyle Hi What are the specifications of your computer systems, including Windows version and program version, see this topic for what is required, and please quote processor and graphics card make/model in full, and also
• Video Pro X

  One answer, on 12/16/2025

  [Closed] Technical Issue – VEGAS Pro 16 not opening after Windows update
  Hello I own a permanent license for VEGAS Pro 16 (VEGAS Pro 16.0). After a recent Windows update, the program no longer opens. It freezes at the “Creating windows…” loading bar and never progresses. System details: • Device: HP OMEN 15-ce0xx •
• Music Maker

  13 answers, most recent on 1/28/2024

  RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing
  it's an internal Sound Blaster card. However, I still have not been able to install the Creative driver, just now using the Windows driver.  
• Movie Studio

  10 answers, most recent on 4/25/2025

  RE: Help with Recommending PC Specs
  Thanks so much for the in-depth response. My target audience is YouTube. So squeezing everything out of my camera is not my intention. I've been mostly fine with HD resolution. It's been an interesting road that brought to this point. I am a
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  A couple of points to add... The CPU and graphics card both seem to be about 10 years old. I'm not saying that's the root of the problem, but it probably isn't helping. VSTs generally take a lot of processing and Music Maker hasn't ever really been
• Music Maker

  13 answers, most recent on 1/28/2024

  RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing
  @johnebaker @Oka AFAIK there has never been a Sound Blaster audio card with USB ports. 100% agree! Jeff
• Movie Studio

  10 answers, most recent on 4/25/2025

  Help with Recommending PC Specs
  Hello, I have been using Movie Studio Platinum V15.0 for several years. I recentlyupgraded my video camera to a 4K system (was using 1080) and now my system is slowusing the larger files. Movie Studio often freezes the video during playback(audio
• Movie Studio

  7 answers, most recent on 4/18/2023

  [Solved] Very slow rendering on new win 11 gaming PC
  I have installed Magix edit pro premium on my second computer (PC) this pc has 48gb ram 12 gen intel I7 processor Gforce NTX 3070 Graphics 64bit os win11 version 22h2 Here is my thought after hours of trying to get this program to work like on my
• Video Pro X

  6 answers, most recent on 11/14/2024

  RE: Magix Video Pro X16 project stuck
  @matti-heikkil Hi Assuming there is not a second graphics card installed in the computer, the issue with hanging may be a result of the A10-6700 integrated graphics, the HD8670D, being below the minimum specification for Video Pro X 16 (VPX 16)
• Movie Studio

  19 answers, most recent on 8/10/2024

  RE: Movie Studio Keeps Crashing/Not responding
  I turned GPU card use off and it still crashes after 3 or 4 edits I also don't see any log files within the last year in C:\Users\Colin\AppData\Roaming\MAGIX I'm going to uninstall every version of MSP and Vegas Pro, install just one, try it for
• Movie Studio

  44 answers, most recent on 5/30/2024

  RE: Movie Studio 2025 Released
  @johnebaker @CubeAce Greetings, forget what I said about the AVI speed. An elementary schoolboy error I'm afraid using the wrong figures from the wrong column. Apologies. However what is correct is that AV1 encoding with the Nvidia GPU produces a
• Movie Studio

  13 answers, most recent on 4/4/2023

  RE: [Solved] Multicam Editing Problem
    After spending some quality time with Movie Studio 2023 to sleuth out my problem. I do have some final takeaways.  The good news is that I'm not crazy! Whatever was going on in the video I sent with my original post was most definitely NOT how
• Off topic

  One answer, on 5/31/2024

  Cancellation of our Contract/Subcription
  Hi,Please help us to cancel our subscription/ contract to magix software, there is an amount deducted from our card and we cannot retrieve also our username and password. I already emailed to infoservice@magix.net and shop@magix.net.We want to