• ACID

  10 answers, most recent on 8/8/2021

  RE: ACID 10 "An error occurred...", "...the device specified is in use"
  As I mentioned the "Rewire" driver does not and should not show up unless Acid is rewired to another host. Do you have the Zoom audio device plugged into this PC? That is something I noticed which is different between Acid and Reaper. I have a
• ACID

  10 answers, most recent on 8/8/2021

  RE: ACID 10 "An error occurred...", "...the device specified is in use"
  Clean reboot, nothing else open, NOTHING, just ACID, and random system processes, ASIO drivers updated immediately before the reboot--and I'm still getting the error message, again, there is nothing to conflict with other than Windows itself at this
• ACID

  10 answers, most recent on 8/8/2021

  RE: ACID 10 "An error occurred...", "...the device specified is in use"
  Clean reboot, nothing else open, NOTHING, just ACID, and random system processes, ASIO drivers updated immediately before the reboot--and I'm still getting the error message, again, there is nothing to conflict with other than Windows itself at this
• ACID

  10 answers, most recent on 8/8/2021

  RE: ACID 10 "An error occurred...", "...the device specified is in use"
  Thanks for the head's up, but ACID seems to take over the soundcard just fine, but it still shows the message, and it shows it a lot, like sometimes every time I push "play"......to be blunt I think it's over-reacting to a non-issue, like it detects
• Music Maker

  One answer, on 8/5/2021

  RE: a device ID has been used that`s out of range for my system
  @GUMBY23101 Hi The error message usually indicates that the sound card, or external device you are using, is not configured correctly or the drivers are missing. Ensure that your sound card playback device is set to 24 bit 48000 kHz (Studio quality)
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @johnebaker What was the export time for a 5 second image? If no effects applied (and therefore working without errors), 1.8s according to the log. If resized (and therefore errors in the log and a blank video output) 3.0s. I can only assume the
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @SevCardy Hi Sev . . . . When the resulting output file is played, it is black where the resized image should be . . . . Tested and plays OK. All settings as yours NV/NV/NV - for the RTX 2060. I am using the Nvidia Studio drivers version 462.59
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  Just isolated a bug that was filling the VPX error log on a larger project, and can now reproduce it at will: Display settings of NV, NV, NV (works OK with Intel, Intel, Intel)Movie settings Ultra HD TV 16:9 (3840x2160) 25fpsAny JPEG image (possibly
• Other products

  3 answers, most recent on 8/5/2021

  RE: "cannot find the Intel Graphics" appears
  @Mark-Welch Thanks for the information in your signature. Unfortunately, it is not complete! We don't have all the information requested in the post that @johnebaker directed you to. e.g., we know nothing about your hard drive(s). Have you tried the
• Video Pro X

  5 answers, most recent on 8/5/2021

  RE: Video Pro X13 /GoPro 9 Pics and Videos
  @Christophe-Bachmann Welcome to the Magix user to user forums. First, for VPX13 the graphics hardware listed on the rather short computer specification you posted do not really meet the minimum requirements to run the software successfully,
• Rescue Your Videotapes!

  One answer, on 8/2/2021

  drivers for windows 10
  Using rescue your Videotapes Version 7 but will not install using windows 10? I believe the drivers need to be updated. Receiving error message about script for en-us. Maybe english -US?? Will Version 7 work under windows 10
• Movie Studio

  4 answers, most recent on 8/3/2021

  Problem Exporting movie project after applying cartoonr plus effect
  - Applied cartoonr effect to mp4 video in magix movie edit pro premium 2021 and when go to export movie it attempts it but within 10 seconds I get the message..... Error in module "ManagerGL64.dll" .....Exception 0xc0000005 ÄCCESS_ VIOLATION" and
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @SevCardy Hi . . . . the program reports that it has encountered an error and I should update the Intel CPU graphics driver or deactivate hardware encoding.  . . . That is the same message I get whatever setting combination is used for the 3 Device
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @johnebaker I cannot replicate this using images only with any combination of Device option import/processing/export combination. However with video on the timeline, 4K UHD mp4, I get a crash with any combination of device settings at the first
• ACID

  No answers, created on 7/28/2021

  2 separate issues
  I’ve had Acid Pro 10 installed for a couple of weeks now. It is installed on a new PC with everything having the latest drivers. I use a MOTU 8A audio interface and Waves plugins. Everything was going well until I began rendering projects last
• Movie Studio

  3 answers, most recent on 7/25/2021

  Audio out of memory when importing (Movie Sudio 18)
  I get an error message Audio out of memory when importing MTS/MP4 with option auto-create waveform at import. The error message is for both setting 'wave driver' and 'directsound'. Video and audio are separate tracks. When import is not done with
• ACID

  14 answers, most recent on 7/16/2021

  RE: Questioning if Acid Pro is really a 64bit host
  that looks like it might be a generic error that may not related to memory at all. A few other DAWs appear to have people complaining about it in forums, FL studio has a KB article about it. As does Cakewalk. try looking through those solutions to
• Other products

  One answer, on 7/11/2021

  [Closed] Vegas Pro 18 Product Registration Issue
  So I registered Vegas Pro 18 Edit on a second computer. Used the correct download file, installed everything properly. When it came time to enter the product serial number and email, I entered the correct information. It gave me the window telling
• ACID

  3 answers, most recent on 7/8/2021

  RE: Constant Crashing
  @James-Martinez Do you get an error message? What are you doing to force a crash? Maybe it's caused by problematic drivers?
• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  Hi . . . . Next Suggestion??? . . . Supply the MediaInfo data requested? Are the Intel Iris drivers up to date? The latest version is 27.20.100.9466 - 5/14/2021 . . . . You have to appreciate how utterly frustrating this is!!!!!! . . . . I certainly
• Movie Studio

  3 answers, most recent on 7/5/2021

  RE: program crashing
  What have you tried so far? Updated graphic drivers (and other drivers while you're at it)Some detailed PC specs would help. OS, CPU,GPU, RAM?Wording of error message, etc
• Movie Studio

  One answer, on 7/2/2021

  RE: Crashing
  There could be many things that can cause a once working program to now start crashingThis can range from a buggy hardware drivers to hardware itself developing a fault.You are going to have to provide much more information for anyone to know where
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @johnebaker <sigh> It is as I expected. The crashes with the NVIDIA card are caused by one simple issue. I tend to put a few seconds of "blank" video at the start of each project, and I do this by a quick-and-dirty trick of inserting a title
• Video Pro X

  218 answers, most recent on 9/16/2021

  RE: [RELEASE] Video Pro X13 – SIMPLY HIGH END.
  @SevCardy @johnebaker Hi Thanks Sev for your additional information. Sorry I did no take into account your point in your earlier post about the NVidia Export selection failing. I think the error mesages may relate to the "Non Standard" Codec ID 27