• Music Maker

  One answer, on 2/8/2018

  RE: [Solved] Wha
  Hi and welcome to the forum A few tips on posting in the forum:- Please read this topic and put the following information in your profile signature so we do not have to ask for it:  Computer specification - processor make/model, graphics card or
• Photostory

  8 answers, most recent on 1/12/2018

  RE: [Solved] Help with "TV anti-cropping"
  Hi The correct TV Cropping video for the TV to be tested should be used ie 4:3 or 16:9 (widescreen). While playing the video on the TV screen note the % values, indicated in the image below, right where the top, left, right and bottom edge of the
• Music Maker

  7 answers, most recent on 4/14/2019

  [Solved] Red number on Store tab
  Can someone please tell me what the red number one signifies on the Store tab within Music Maker please?It isn't clickable and nothing appears when you hover over it. I have 1 'Instrument', 1 'Preset Package' and 6 'More Features' still to download
• Music Maker

  6 answers, most recent on 12/27/2017

  [Solved] I cant move the media pool tab for some reason
  It's just stuck in the middle of nowhere, i removed it from the 'view' tab and then made it reappear but it still doesn't work
• Music Maker

  2 answers, most recent on 12/25/2017

  RE: [Solved] Crackling on wireless headset
  Hi I had a similar issue with my Sony wireless headphones - this was caused by the transmitter unit was being over driven into severe distortion. Check Music Maker is not using any ASIO drivers in the programs audio settings - try the Direct sound
• Music Maker

  8 answers, most recent on 12/13/2017

  [Solved] Internal store error preventing me from activation product
  Hello everyone!I have just bought Music maker, but I keep getting an error that looks like this: This is making me unable to activate my product key. The store is also showing an error: This is Version 25.1.1.67 of Music Maker, and my computer
• Music Maker

  34 answers, most recent on 4/30/2018

  [Solved] On-screen keyboard problem
  Hello, I'm having a problem with the on-screen keyboard on Magix Music Maker ; it seems zoomed in, and I can't click properly on the differents items. The rest of the interface doesn't have any problem though, it's just the keyboard. Whenever I
• Photostory

  5 answers, most recent on 11/26/2017

  RE: [Solved] ? what does it means ?
  Hi Knud Do you mean something like this? If so the effect is achieved with a single png image with a black background and a small transparent hole in the centre used as a mask. The timeline is set up as you can see in the first image below, and the
• Video Pro X

  One answer, on 11/15/2017

  [Solved] The Menu bar in the application interface gone
  I am so sorry, but we lost the menu bar in the top of the application interface and ended up in some kind of fullscreen mode are there any shortcut to get back the ordinary interface ?
• Video Pro X

  4 answers, most recent on 11/14/2017

  [Solved] VPX - update available or not - update imminent
  When checking in VPX (15.0.1.176) for updates, there is nothing. However, upon exiting the program, a news flash opens: Clicking on "Learn more" brings up the product page but nothing new is indicated. I guess that Magix marketing got ahead of
• Movie Studio

  11 answers, most recent on 11/16/2018

  [Solved] Intro/Outro (free) Movie Clips - lost?
  After spending hours, I have finally located just a few of the ‘many free’ Intro/Outro movie clips – not sure about the movie templates though – that originally came with my MEP. (IMPORT>MY MEDIA>PROJECTS but then even the easy first view that
• Movie Studio

  5 answers, most recent on 11/7/2017

  [Solved] Appearance of media objects in time-line mode
  The problem is a simple one (I think), most likely of my making. When editing in the Timeline-mode, the various media elements (images, videos, etc appear as solid blocks of colour. The actual images do not appear and neither do the ‘Object Handles’
• Video Pro X

  28 answers, most recent on 11/22/2017

  RE: [Solved] Overlaying clips that are transparent
  Hi VPX appears to no longer automatically apply Alpha when it is present, or the filename indicates it is to have Alpha applied to it. Your client needs to apply either Chromakey Black or Alpha from the Effects tab, Video effects, Chromakey dialog
• Other products

  3 answers, most recent on 12/7/2018

  RE: [Solved] Cannot register SpectraLayers Pro 4
  Ok, I succeeded in registering SpectraLayers Pro 4 finally! From http://www.magix-audio.com/int/support/ , follow the left(Samplitude, Sequoia and SpectraLayers Pro) link, then create account (You can't login with the account which registered Music
• Music Maker

  2 answers, most recent on 9/9/2017

  RE: [Solved] DISCUSSION: The super Pitch
  If you love this piece, share it in the Media area. I will listen to your creations.
• Movie Studio

  8 answers, most recent on 8/18/2017

  RE: [Solved] A video file will not load on the timeline.
  Hi . . . . I simply changed the text from .webm to .mp4 . . . . Media Info still identifies it as a .webm file . . . It will, changing the file extension .webm to .mp4 does not convert the file from one format to another - you have to use a video
• Other products

  3 answers, most recent on 8/4/2017

  [Solved] AML Premium - Error Can't find the name of Intel ICD OpenGL driver
  Hi, On my Surface Pro 4, AML Premium, latest patch, error started yesterday after installing Celemony Melodyne that came with Samplitude Pro X3 Suite, or maybe something else, or what? After clicking ok, AML stays loaded as a Background Process and
• Movie Studio

  7 answers, most recent on 7/18/2017

  [Solved] Movie edit pro 17 HD opens too large and with arranger only
  Movie edit pro 17 HD opens too large and with arranger only. It used to open with the monitor, media pool and the arranger....but now it only opens with the arranger way too large, and it does this on 2 computers. I know there is a simple answer to
• Movie Studio

  14 answers, most recent on 6/29/2017

  RE: [Solved] Black frame between clips
  Hi Thanks for the download of the files. I have tested these in MEP 2016 and do not see the black frame on the timeline, however if I export the timeline to AVCHD (mt2s) then there is 1 black frame at each cut as in your exported file. I also tried
• Photostory

  19 answers, most recent on 12/31/2018

  [Solved] burning DVD - not recognized by DVD player
  I have created a file using Photostory Deluxe 2017. I have burned the file to DVD using several methods. I burned directly from Photostory (which took at least 3 hours - it is a 35 minute video.) I also saved an iso file twice (this took at least
• Movie Studio

  3 answers, most recent on 6/8/2017

  [Solved] Exporting Problem
  I am testing this software out and whenever I try to save and export into windows media format, it only goes up to three minuets. this is extremely frustrating and annoying. is it like this until I actually buy it? Full name of Software is Movie
• Movie Studio

  16 answers, most recent on 5/21/2017

  [Solved] Start of mic recording amplified excessively - rest is OK
  Immediately after starting a mic recording, and until the first spoken word begins, the resulting playback is amplified enormously. I can practically hear individual molecules of air in my breath! Yet all subsequent non-speaking gaps, including any
• Movie Studio

  11 answers, most recent on 8/31/2018

  RE: [Solved] How to update project files with proxies ?
  OK, I found very simply solution. I just turned off proxies, and now I use Avid Codecs LE to make files smaller, it works smoothly on my PC without proxies, and to update files I simply shutdown Magix. Then remove file I want update, and generate
• Movie Studio

  3 answers, most recent on 4/20/2017

  [Solved] Audio Glitches When Sent to Edit Pro 2015
  Seemingly random videos when added to my Magix Movie Edit Pro 2015 will have terrible audio screeching or glitching sounds. They do not occur when I play the same clip through windows media player. I recorded the clips through OBS on audio bitrate