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  • Movie Studio
    2 answers, most recent on 10/6/2021
    RE: [Solved] No video on MOV of MP4 videos with Movie Edit Pro Premium 2022.
    @Jorge-Figueredo Try this: https://www.magix.info/us/forum/no-video-display-on-program-preview--1284224/#ca1711423
  • Movie Studio
    2 answers, most recent on 10/2/2021
    RE: [Solved] Can't delete blank space at the start of video
    @lisa-ferguson You should just be able to drag the first clip all the way to the left of the timeline to the 00 position. Click on the double headed arrow at bottom right of the MEP screen <---->. That should display the gap at the start.
  • Movie Studio
    2 answers, most recent on 10/2/2021
    [Solved] Can't delete blank space at the start of video
    I have imported home videos into Movie Edit Pro but have found a 15min blank space at the start. It only shows in the preview window, the marker shows a 15mins gap before the first imported video clip. I can't see a way to remove the blank space.
  • Video Pro X
    7 answers, most recent on 10/19/2021
    [Solved] effects magix proX13
    The effect camera/zoom shot does not work. When I click preview the zoom range does not change and the film shows in full. Best regards Stig
  • Movie Studio
    15 answers, most recent on 10/21/2022
    [Solved] Magix Movie Edit Pro Plus 2022 - Transitions.
    Hi I am using Magic Movie Edit Pro Plus (2022) version 21.0.1.85. Windows 10. None of my transitions are working. Not in the preview or when applied to the timeline. Any assistance would be appreciated. Thanks.
  • Movie Studio
    2 answers, most recent on 8/19/2021
    [Solved] Magix Movie Edit Pro 2013 Plus - Unable To Play Preview
    Hi Gang - Hope All Is Well I use both MEP13 & MEP16 - My question is regarding MEP 2013 Plus (trying to preview and then burn a DVD). I've successfully burned DVD's previously but I'm stuck currently trying to figure out why I can't 'PREVIEW' a
  • Other products
    8 answers, most recent on 8/8/2021
    [Solved] Rendering in 4k
    So I've just purchase movie studio 18 suite, I've started my first project with some GoPro footage all in 4k 30fps, finished editing it and the preview everything looks good. When I got to file drop down menu and try to export in mpeg-4 at 4k the
  • Movie Studio
    8 answers, most recent on 8/7/2021
    [Solved] See only black screen on Movie Studio 18 while importing HEVC file
    See only black preview screen on Movie Studio 18 while importing HEVC file. It was possible to import the same video in Movie studio 16 but have problems (only audio works) in 18. Any help? Thank you
  • Other products
    One answer, on 8/6/2021
    [Solved] See only black screen on Movie Studio 18 while importing HEVC file.
    See only black preview screen on Movie Studio 18 while importing HEVC file. It was possible to import the same video in Movie studio 16 but have problems (only audio) in 18. Any help? Thank you
  • ACID
    One answer, on 7/18/2021
    RE: [Solved] time cursor stutters
    hi @MZTamas, yeah, I've had this in waves plugins over the years, and searching through google appears it's not just related to Acid, but a generic Waves problem. A solution from another forum suggested setting your graphics setting at the card
  • SOUND FORGE
    10 answers, most recent on 7/16/2021
    RE: [Solved] Audio Studio 15 Effects Preview Resets Cursor to Beginning
    I have been in contact with MAGIX Support Manager name removed by Moderator and have had this question answered, pretty much to my satisfaction. By the way, the support response time was very impressive. The form says it might take a few days, but
  • ACID
    2 answers, most recent on 7/16/2021
    [Solved] DIstortion/clipping in recording preview mode.
    This issue is occurring in Acid Pro Suite. I have come across this issue with a few projects. Some small with only 5-10 tracks, and some with 50+ tracks. I'm recording into an Arturia Audiofuse 8 pre, and using the audiofuse asio driver to record
  • SOUND FORGE
    10 answers, most recent on 7/16/2021
    [Solved] Audio Studio 15 Effects Preview Resets Cursor to Beginning
    In Audio Studio 12, Previewing an Effect always started wherever the Cursor was located. Now, in Audio Studio 15, Previewing an Effect always resets the Cursor to the beginning of the file. This is a terrible "feature" (or "bug"). Am I missing
  • Music Maker
    5 answers, most recent on 8/12/2021
    [Solved] Where is the Video preview in Music Maker 2022?
    I purchased and installed Music Maker 64 Bit, Version 30.0.0.11 earlier this evening. I'm trying to locate the video preview screen, which used to "always" be right next to the volume slider. I'm clicking all over the place looking for it, and I
  • Video Pro X
    6 answers, most recent on 6/6/2021
    RE: [Solved] Video does not show on imported vlip - just sound Version 18.0.1.95
    @tjbaxt_1999 Hi There appears to be something wrong with the file that you have analysed - the file size is only 160 Bytes which is impossible for what is shown in the image of the timeline, and appears to have come from VLC - check that you have
  • Movie Studio
    14 answers, most recent on 6/7/2021
    [Solved] Magix Movie Edit Pro Premium not displaying correctly
    I'm attempting to use Magix Movie Edit Pro Premium 2021, but the whole thing is not displaying right. I can't even access the tracks, or anything. It's just the preview screen and the FX folders (screenshots added below). I have checked every
  • Music Maker
    10 answers, most recent on 6/4/2021
    RE: [Solved] software no longer working after update to 2021 premium
    @Andrea-Bode I have made a screenshot. Click on the plus button to increase the buffer number and size until the crackling and static stops. From the manual: Audio buffer:Here you can specify the buffer size that should be used for playback of the
  • Movie Studio
    7 answers, most recent on 4/20/2021
    [Solved] Proxy optimization ?
    What resolution are the proxy files created at ? Is there any way to optimize them ? My system can preview/playback fairly smooth when working with 1080p content. I am now trying to do the same with 5k content and my system is struggling with even
  • Video Pro X
    2 answers, most recent on 4/18/2021
    RE: [Solved] I seem to have somehow disabled fade in/out handles
    @Danny-Emmerik I also no longer see the previews on the actual objects in the editor. How do I turn them back on? In the top right hand corner of the timeline editor window there are icons that change the view within the Timeline editor. You have
  • Video Pro X
    2 answers, most recent on 4/18/2021
    [Solved] I seem to have somehow disabled fade in/out handles
    I cannot for the life of me figure out how to re-enable them. Can anyone help, please? Thanks!edit: I also no longer see the previews on the actual objects in the editor. How do I turn them back on?
  • ACID
    11 answers, most recent on 4/2/2021
    RE: [Solved] Acid Pro won't import AVI video files
    I figured it out. I didn't have the video preview window open. All is good. Thank you very much for the time and support.
  • Movie Studio
    2 answers, most recent on 2/1/2021
    RE: [Solved] Zoom & editan originally portrait sequence guidance
    @Xenofex2 Hi George I think the TV cropping feature would help you with this. To turn this on select Effects, Movie Effects settings, TV cropping tab as shown below This puts the Text safe area border onto the preview monitor - it does not appear
  • Photostory
    3 answers, most recent on 1/20/2021
    RE: [Solved] Issue With Image Sizes Suddenly Changing
    @CR7 Hi Have you accidentally changed the zoom of the Preview monitor? Click the three dots bottom right of the preview monitor to check. HTH John EB 
  • Movie Studio
    22 answers, most recent on 2/6/2021
    [Solved] BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
    ISSUE: If you import 4K 100Mbps MP4 (or any other format at 100Mbps), it will drop frames (1/3 of them, to be exact), when it renders them - into any format, with any collection of export settings/formats/resolutions/bitrates. Nope. No solution can
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