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  • Movie Studio
    57 answers, most recent on 11/6/2020
    RE: Problems with footage
    @CubeAce @nicolas-r @johnebaker I am beginning to wonder that the problem may be that OBS is encoding with a very long GOP and / or that the GOP's are not closed, so that if the cuts are near the end of the GOP they are picking up predictive frames
  • Movie Studio
    4 answers, most recent on 9/14/2020
    RE: MEP2021 - inserts random frames in middle of clips
    Interesting development: I did a little editing later in the timeline, and when I came back to this clip, the random frame was still showing on the timeline (so it was still in the thumbnail proxy file/whatever) but they are gone when I slide the
  • Movie Studio
    4 answers, most recent on 9/14/2020
    MEP2021 - inserts random frames in middle of clips
    Since upgrading to MEP2021 I have noticed that it is now inserting random frames in my clips. These are clips i was editing before the upgrade, and I also noticed this happen on a new project as well. In the image below you can see the random frame
  • Movie Studio
    272 answers, most recent on 4/1/2021
    RE: Movie Edit Pro 2021 is out - New features
    @Scenestealer Hi Peter . . . . MEP crashed six times when you tried Smart Copy and then said you were able to export a single file successfully - does this mean you could not achieve a successful export when there were more than one clip in the
  • Movie Studio
    29 answers, most recent on 9/22/2020
    RE: [Closed] What do I have to do to be able to edit MP4s again?
    @MikaS Yes, you should ask again as it seems likely it could be another registry entry problem but it might not be. Only Magix or Microsoft could probably know that. As for registry entries corrupting, it can be random and happen at any time to any
  • Music Maker
    4 answers, most recent on 9/1/2020
    RE: Problem with tracks being deleted by other Music Maker projects
    Thanks for your reply, John. I should have supplied more detail. I definitely do "Save As" before starting a new project. And I title each project as Song 1, or Song 2 etc. Then I record tracks as 'audio'. Most of the time it works, but about 1 in
  • Music Maker
    No answers, created on 8/31/2020
    problem with sound
    I open MusicMaker 2021 version 29.0.2.17, and sound is OK. Then I close this and open previous version 28.0.3.51 (probably of 2019, being installed separately) and there is no sound (in the demos or loops), although the sound bar is active. Please
  • Other products
    One answer, on 8/30/2020
    [Closed] Vegas Pro 18 Crashes
    I have done all the Vegas updates since I bought my original license 9 years ago. Hopes have been it would be more stable for me. I have have also had 3 different computers in that time frame. I updated to 18 and it is completely unstable. It
  • SOUND FORGE
    4 answers, most recent on 8/28/2020
    RE: SF Pro 14 Asking For Validation Again
      Required random online activation checks aren't built into the program, are they? I believe SF attempts to "phone home" every few weeks. Contact Magic Tech Support for a definitive answer, It says on their support page "After initial
  • SOUND FORGE
    4 answers, most recent on 8/28/2020
    RE: SF Pro 14 Asking For Validation Again
      Required random online activation checks aren't built into the program, are they? I believe SF attempts to "phone home" every few weeks. Contact Magic Tech Support for a definitive answer,
  • SOUND FORGE
    4 answers, most recent on 8/28/2020
    RE: SF Pro 14 Asking For Validation Again
    I did activate it initially, register the mp3 codec, and get a recent update online, but I've opened and closed it a number of times since then while offline. Required random online activation checks aren't built into the program, are they?
  • Video Pro X
    9 answers, most recent on 8/27/2020
    RE: Exporting to MP4 - Weird Popping Sound
    @Nierion After what you have described I would suspect the overall bit rate for your project is too low. If you don't allow enough headroom in the bitrate count it can have adverse effects on either picture quality or audio quality. Something would
  • Movie Studio
    26 answers, most recent on 8/26/2020
    RE: Frame size for export.
    I agree with Jeff, keep the image 4x3 but load it & export in a 16x9 format & accept the bars, keep the image original, I've been watching Red Dwarf that's 4x3 😂 My rubbish Huawei phone takes the best photo in 4x3, the other option on the
  • Video Pro X
    58 answers, most recent on 8/22/2020
    RE: I can't get Video from any .MP4 I drag into the applciation.
    @Stanislaw-Beh Hi Stan. Do you have any MP4 files to try out? That way we could see if it is a problem with the trial version working correctly or the file format is not supported in the trial version. Ray. I looked almost every video file found
  • ACID
    No answers, created on 8/19/2020
    Acid Pro 10 won't render files
    The subject liner says it all. The rendering just freezes at a random percentage but the elapsed time runs down. I have to restart my computer to get back to the program again. This has never been an issue and nothing is different about anything,
  • Video Pro X
    32 answers, most recent on 8/18/2020
    RE: Travel Maps almost always fails on export
    @browj2 awesome! I am on my work pc and don't have the GPX file right now but looks like you have exactly reproduced my issue. Yes, my GPX file is actually a combo of 4 days of cycling, from Marseille to Italy, so probably there are a lot of points.
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @johnebaker @Midnite7X Hi. Temperatures look fine but the randomness of it is throwing me which is making me wonder if it could be a hardware issue but I also just noticed the uncommon frame rate. What are you recording with that produces a 48fps
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @Midnite7X Hi . . . . Honestly it is very random . . . . Randomness can be the most difficult thing to analyse. There are several issues that could cause a render to abort - in order of decreasing probability:- an object on the timeline that Movie
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @johnebaker @Midnite7X Hi. Temperatures look fine but the randomness of it is throwing me which is making me wonder if it could be a hardware issue but I also just noticed the uncommon frame rate. What are you recording with that produces a 48fps
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @Midnite7X Hi . . . . Honestly it is very random . . . . Randomness can be the most difficult thing to analyse. There are several issues that could cause a render to abort - in order of decreasing probability:- an object on the timeline that Movie
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @johnebaker @Midnite7X Hi. Temperatures look fine but the randomness of it is throwing me which is making me wonder if it could be a hardware issue but I also just noticed the uncommon frame rate. What are you recording with that produces a 48fps
  • Movie Studio
    21 answers, most recent on 8/21/2020
    RE: Rendering Stops
    @Midnite7X Hi Please help us to help you by quoting meaningful names for devices, so that users who respond do not have to go researching for what the abbreviated terms actually mean - eg I assume these are . . . .TR 1920X . . . . = AMD Ryzen
  • Web Designer
    2 answers, most recent on 8/16/2020
    Corrupted html files on upload
    I recently upgraded my Web Designer Premium to v17. I have subsequently updated my web site and all appeared fine both in WD and in the exported HTML files. But when I uploaded the files to my server (using FileZilla v 3.49.1) there was a lot of
  • Music Maker
    48 answers, most recent on 8/11/2021
    RE: Gripes, Annoyances - Old VST isn't supported without premium features.
    @nuFF3 Hi . . . . Does DirectSound work for you outside of playback? . . . . Yes for live sound recording only with limitations - you cannot adjust the levels or monitor them - this warning appears  . . . . . Does the ASIO drivers (Magix,
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