• Photostory

  One answer, on 7/25/2016

  RE: Computer ID of the program
  Hi, Try this: go on the activation screen and choose the option to "Activate via Post / Fax". In there you will find a computer ID code. Copy this code and use it. If you tried contacting Magix on the weekend, they are closed.
• Photostory

  One answer, on 7/25/2016

  Computer ID of the program
  Right now I have a Photo Story 2010 on my computer.  I am trying to buy on line an "Encoder Upgrade" for $4.99.  Before I can complete the purchase, it keeps asking for the "Computer ID of the program I am trying to activate"  What is that?  What
• Video Pro X

  38 answers, most recent on 1/28/2021

  RE: Anyone else finding MAGIX Support somewhat lacking?
  Update on tickets. The NME (nameless Magix employee) from Magix replied on Monday, one week after I submitted the ticket for the Activation problem. Too late, I paid again. The reply was to send the computer id and they would send me the code. No
• Video Pro X

  38 answers, most recent on 1/28/2021

  RE: Anyone else finding MAGIX Support somewhat lacking?
  5 days and still no reply from Magix; that is pitiful. I am unable to use VPX and MEP2016 Premium because of the mp4 CODEC. Just sent another reminder. I am about to buy the activation code and will be very unhappy if it does not work. Update:
• Movie Studio

  18 answers, most recent on 4/28/2016

  RE: GTX 760 2GB OK?
  Hi Terry . . . . Do you write the clone to another (smallish?) internal HD partition reserved for that purpose? . . . . No - the backups are created as follows: PC - an image file is written to the second hard drive and copied to an
• Movie Studio

  4 answers, most recent on 4/13/2016

  RE: Activation Code
  Hi For Movie Edit Pro 16 Plus (MEP 16+) the codec should activate online when you add the very first mp4 to the timeline. When do you get the message requesting the computer id? Which version of Windows are you using? If windows 10 and you
• Movie Studio

  4 answers, most recent on 4/13/2016

  Activation Code
  I want to get an activation code in order to be able to use mp4 format, I have the information required but the Computer ID, I just don't know what number or name is refered to the Magix Customer Service, Plese can someone help me? Thanks
• Audio Cleaning Lab

  3 answers, most recent on 2/8/2016

  RE: ERROR 0x 0000005 msvcr 120 .dll Audio Lab Premium.
  Please install vcredist 2013 (x86) from the website of microsoft.  Restart the Computer afterwards.
• Samplitude

  2 answers, most recent on 2/7/2016

  Activating MS15 and MS16 not possible
  Hi. I just update the computer to Windows 10. Music Studio 16, where i have all my projects decided that i need activate it again after the update. It connects to internet with the Serial and the email, but it says that for security reasons the
• Photostory

  2 answers, most recent on 1/17/2016

  RE: activation
  Hi See this post second answer down. If that does not work - then  depending on which version of windows was on the computer when you installed Photostory 2016 you may need to do one of the following:- If  7 or 8 and you installed before
• Music Maker

  5 answers, most recent on 1/9/2016

  RE: Where do I find a 'program computer id" you will accept for activating instruments?
    Hi . . . . are you guys going to make this process easier to do for other people in the future . . . . This is a user forum provided by Magix where users of Magix software help each other with issues, how to's and other Magix
• Music Maker

  5 answers, most recent on 1/9/2016

  RE: Where do I find a 'program computer id" you will accept for activating instruments?
  Hi . . . . are you guys going to make this process easier to do for other people in the future . . . . This is a user forum provided by Magix where users of Magix software help each other with issues, how to's and other Magix software related
• Music Maker

  5 answers, most recent on 1/9/2016

  RE: Where do I find a 'program computer id" you will accept for activating instruments?
    Hi Which version of Music Maker do you have and is it Basic or Premium? If you are using the trial version of the program, then not all instruments etc are available until you purchase the program. If the software is purchased,
• Music Maker

  5 answers, most recent on 1/9/2016

  RE: Where do I find a 'program computer id" you will accept for activating instruments?
  Thanks Johne.  I have the Premium version and I'm trying to add 'additional' virtual instrument... to be specific, the "World Flute" which it says I have to pay for but... before I can actually pay for it, it is requestioning a 'program computer
• Music Maker

  5 answers, most recent on 1/9/2016

  RE: Where do I find a 'program computer id" you will accept for activating instruments?
  Hi Which version of Music Maker do you have and is it Basic or Premium? If you are using the trial version of the program, then not all instruments etc are available until you purchase the program. If the software is purchased, registered
• Music Maker

  5 answers, most recent on 1/9/2016

  Where do I find a 'program computer id" you will accept for activating instruments?
  I've tried putting in my "computer name" which on windows 7 is customizable and your site won't accept that.. so where do I find this elusive number at?
• Movie Studio

  2 answers, most recent on 12/25/2015

  RE: DVD is fine but MP4 cannot be played
  I'm surprised I didn't notice this earlier (it was about 5 am when I returned to the PC) but it's now clear that what happened was that the computer re-booted itself near to completion of the export. I've just repeated the export and on returning
• Movie Studio

  5 answers, most recent on 12/6/2015

  RE: General update question...
  Hi . . . . about 9 years old it does have good spec . . . What is the computers specification? . . . . Can I still retain the projects and transfer them to MEP 2016 or even across to a new PC? . . . . If you decide to upgrade your
• Movie Studio

  3 answers, most recent on 12/19/2015

  RE: Cannot connect to selected device - No Webcam nor USB sound card - Windows 10
  Hi . . . .that I am not going to receive a useful answer at all? . . . Not at all, this is a users forum and it may take a while for another member to answer. In this case we require more information: MEP version and is it patched up
• Music Maker

  4 answers, most recent on 10/18/2015

  ID3 tag request before playing Mp3s
  Magix is rejecting Mp3s due to an ID3 request error. I have updated my computer, and this is a fresh install.  Lenovo R400, 3Gig Ram, 500Gig HD Win7 64bit I recorded my vocal in Audacity and exported it as Mp3, now first time ever, Magix
• Movie Studio

  2 answers, most recent on 9/28/2015

  RE: Is it possible to backup activation?
  Hi The only time I have seen this message is when registering the software using the  offline, other computer/phone/email, method is used to register the software manually. This is where MEP generates a computer id which you then use to
• Music Maker

  5 answers, most recent on 8/25/2015

  RE: Who is violating copyright?
    How did you dispute the case with YouTube, did you mention Magix license terms or provided any other proof? There is no use to remove the video after getting copyright/content ID claim. nihon94 I did not mention "Magix license
• Video Pro X

  One answer, on 7/23/2015

  RE: Impossible to activate licence behind a Proxy in a business network
  Hi Do you have to supply user id and password every time you connect to the Internet with a web browser? Try the following: Connect to the Internet using Internet Explorer and leave it open.  Start VPX and try registering - it should pick
• Movie Studio

  28 answers, most recent on 6/30/2015

  RE: MEP 14 crashing/freezing... im at my wits end!
  Hi, you are not by any chance running a 32bit version of Movie editor, am not sure if this would cause your problem, as maybe the program has only access to a small amount of your installed ram, there would be no point in it seeing more as