• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead Hi While the EULA's for the software allows such sale/transfer, after notifying Magix of the intent to resell the product and de-activation of the products from your Magix account, Community rule no. 5 ie. ... Use of the community
• Samplitude

  2 answers, most recent on 11/10/2024

  [Solved] Upgrade to Samplitude X8: deceptive advertising?
  In November this year, I decided to take up the very attractive upgrade offer from Samplitude 2023  to Samplitude X8, for the price of €29.95.A big miscalculation! In addition to the already eight lost instruments resulting from my 2020 update, it
• SOUND FORGE

  13 answers, most recent on 3/16/2026

  RE: SF11 is stable - SF13, 14, 16 fail.
  @John-Murray8461 Hi The issues you are having may be Windows 11 related, if you logon to the computer with a Microsoft account. By default this installs and activates OneDrive, your Documents folder is moved to the OneDrive cloud storage. This can
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @JD-Langeman Have you checked your order confirmation email? I’m in a similar situation but I was rebuilding my studio, 6 months later I try to install Sound Forge 18 pro and I can’t find the confirmation activation email. I’ve tried creating a
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  I purchased VDL 2026 Plus on DVD, I received an email confirming my order.I received the DVD on my post adres with invoice.The serial number is on the back of the DVD case and on the invoice.I didn't receive an email with another serial number (P3).
• Off topic

  10 answers, most recent on 2/6/2026

  RE: Geen valideringscode ontvangen
  @Etienne-Verstuyf HI When you purchased VDL 2026 Plus you will have received an confirmation email with the serial number, beginning with P3- for the software. Copy and Paste the whole serial number into the activation dialog and use the email
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  Hi Al, Peter Try running the program as Administrator - right click the shortcut and select Run as Administrator. Then try the activation again. This will run the program with higher privileges than your 'Administrator' account. John EB Hi John I
• Off topic

  One answer, on 12/15/2025

  RE: [Closed] Vegas Pro annual subscription question
  @faschimi For about three months by now support is basically unreachable. I recommend you ask at the official Vegas community at https://www.vegascreativesoftware.info because some developers are active over there. They might be able to solve that
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  I have the old Magix Audio Cleaning Lab 2005, so old that I have to have the install disc in the drive while using it, or it won't operate.For the life of me, I can't figure out how to get to the Dolby B-C function. I have an old cassette dub that I
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Music Maker

  2 answers, most recent on 6/19/2023

  RE: [Solved] The premium version 2021 does not work properly with cords changes
  @F.R.H. Please check if View > Arranger > Show Pitch ranges is active.
• Movie Studio

  One answer, on 1/3/2025

  [Closed] Key code
  Trying to activate using CD I bought a studio pro version 17 probably in 2020 or a little later and am just now installing it and it is asking for my serial number which is supposed to be on the back of the cd envelope - which it is not. Looks like
• SOUND FORGE

  3 answers, most recent on 8/18/2025

  RE: I am unable to register the activation code sent to me for my audio
  @walter-h6914 Welcome to the MAGIX user to user forums. Serial/activation codes for current Magix products will always begin with P3. If your code has any other first digits it is almost certainly a voucher code and you should go to this page and
• SOUND FORGE

  6 answers, most recent on 5/10/2024

  [Solved] New Installation Fails To Begin Sound Forge Pro 17
  Attempting to install SF Pro 17 for the first time, file name is soundforgepro17_dlm_kluw9n.exeOnce I run that file, this blank popup immediately opens:No virus programs running.No active firewalls.System details -Processor    Intel(R) Xeon(R)
• Music Maker

  13 answers, most recent on 10/21/2025

  RE: 2024 2025 2026 none of them work and support are ignoring my tickets
  @pete-thomas I'll give the ISIO change a try... but has anyone heard anything from Support... My ticket has been outdtanding for 2 weeks Have you responded to your ticket or asked for a follow-up response? I'm pretty sure tickets get automatically
• Off topic

  2 answers, most recent on 3/21/2025

  RE: [Closed] Cancellation
  @JOSELUIS-MARTINEZGARCIA Please edit your post and remove the serial number. This is a public user forum and we are all users like you. No Magix staff is active here. To cancel your subscription you need to write an e- mail to customer support at
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @Bol Rob, yes, but it is easier/helpful to see the activated button on the effect panel.
• SOUND FORGE

  One answer, on 4/3/2025

  RE: Sound forge pro 10
  Is there still a way to purchase Sound Forge Pro 10? Not from Sony or Magix. Someone on eBay or elsewhere may want to sell SF-10. If you can find it, make sure it has a valid serial and Magix log-in info so it can be activated, or have the seller
• Movie Studio

  9 answers, most recent on 7/15/2024

  RE: Crash
  And now the program ask for activating code ?
• Movie Studio

  18 answers, most recent on 9/2/2024

  RE: [Solved] How to have Multiple Effects Masks on one 'Effect'.
  @robertkjr  Duplicate your object track (video/picture), Add a blur to one object. Place two masks from Templates - Layer masks in between the duplicates objects. Position masks as needed using Size/Position/Rotation. The order of the objects on
• Music Maker

  4 answers, most recent on 5/6/2024

  [Solved] loops unlimited not working
  I was subscribed to loops unlimited and my card details changed during that month so my subscription charge failed for the second month and I was locked out of loops unlimited. I changed the payment details and paid the £14.99 and my account went to
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  It's a shame that Magix support has always been abysmal.   Thank you @rraud what you say about Magix support is the only reason why I don't upgrade right now. If they can ignore a simple authorisation problem sooner or later same thing might arrive
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  @mary-o If you changed the setting to TRUE and it's still TRUE after restarting the app, the setting was applied. Then that's not the problem. The settings just prevents the application from opening multiple times if you open multiple audio files. I
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @Freida-Jeter Hi . . . . I am unable to reactive this program on my new PC . . . . Assuming you are referring to Photostory easy Version 2.0.1.54 and you want something similar, the nearest program to the one you had is Photostory Deluxe which is