• Other products

  One answer, on 6/14/2026

  Magix Photo Manager Deluxe current version?
  I just purchased and downloaded Magix Photo Manager Deluxe and the Help/About says it is version 13.1.1.12. Researching it, I found it should be version 16. Is that correct? If so, how do I obtain the update?
• Video Pro X

  5 answers, most recent on 9/3/2025

  RE: Bugs still in Video Pro X17
  @preacherallen First, please remember these are user to user forums so there is nothing any of us can do to pay some attention to these bugs, as you term them. However, I think we need rather more detail about what you are actually doing. First, why
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  Jeff thank you, yes you wright. I know the problem with the large quantity of the *.jpg files. Sometimes i sitting long nights to save each individual frame to get bundle with 600+ files. Why i'm doing that? The video i'm filming yas a maximum zoom
• Music Maker

  4 answers, most recent on 7/10/2023

  [Solved] Sound Pool Display Bug
  Updated to 31.0.1.13 recently.My sound pools are not displaying properly. They're doing this:https://i.imgur.com/u4KMR1V.pngAny ideas? Any way I can change the width of the sound pool description header or refresh them somehow? Thanks.
• Movie Studio

  3 answers, most recent on 2/25/2024

  [Solved] Title issues. Not visible and unable to move
  Reference Movie Studio Platinum 2023 Ver 22.0.3.172 using Windows 10 Home Ver 22H2 Build 19045.4046. New issues to me with Movie Studio in Feb 2024 1) Using the "T" button to add a title at a specific spot, the small box with "Title" surrounded by
• SOUND FORGE

  One answer, on 6/16/2025

  not open program
  I have the magic sound forge studio version 10 with license and now it do not open it When i try , they said me it have new securiyes to accepy i say yes it open a page which say do you permit that aplicaion do changin the program I say yes but
• Samplitude

  14 answers, most recent on 1/3/2024

  [Solved] Trying to get in touch with Magix Team for influencer co-operation.
  Hello all, I tried several times to send an e-mail for influencer cooperation with Magix (influencer@magix.net) but no one replied. Do they read e-mails ? Or maybe my e-mail is gone into Junk/Spam section ? How can I get in touch with them ? Can you
• Video Pro X

  14 answers, most recent on 8/5/2024

  RE: [Solved] VPX16; Make Newblue Effect Window bigger!?
  @johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with
• Movie Studio

  8 answers, most recent on 1/25/2024

  [Solved] What are Blocked Tracks? How do I unblock them?
  Movie Studio Platinum 2023: When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker
• Photostory

  One answer, on 5/9/2026

  RE: Program hang
  @James-Warters Hi In order to help you with this issue we need more information: Do you log in to the laptop with a local user account, or a Microsoft account? If a Microsoft account and you are using OneDrive, this may be the cause of the issue.
• Music Maker

  One answer, on 6/16/2026

  Upgraded from 2024 to20026
  Hi there you are advertising an upgrade to magic music maker 20026 but you are only giving the price in American dollars ,how do I pay in UK pounds,I would like to take up this offer so can you help me out
• Movie Studio

  11 answers, most recent on 3/22/2026

  RE: Cleaning a really poor quality video
  @me_again Hi Andy These 'lines' could be hardware acceleration decoding created artefacts. Do they appear if you switch all the Device Options to use the CPU or UHD630 ? John EB.
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @browj2 Hi John I have found an issue with some disc menu templates which may impact on @doane discs playability. Using the default template indicated in your images if the number of movies creates additional menu pages, the 2nd menu and further
• Movie Studio

  70 answers, most recent on 9/19/2025

  RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus
  @Reyfox I'm honestly too worried about doing anything w/ the run command, as I said many times, I don't have enough know how NOT to eff up my PC more than it already is, it feels like doing 'Run' commands is a quick way for a computer simpleton like
• Movie Studio

  16 answers, most recent on 4/26/2026

  RE: GL Transitions ?
  Vegas Pro has supported GL Transitions for a few versions now, and people do script for them.
• Movie Studio

  4 answers, most recent on 8/9/2023

  RE: [Solved] activation
  Thanks John I did copy and paste - no error message just a cross that the entry was unaccepted. However, I do now have access. Many thanks. Graham.
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  [Solved] How to activate on multiple laptops - soundforge 365
  I go back and forth between 2 laptops. Is there any way to get soundforge 365 on both without buying another full license? That seems stupid. I get why they do it, but still. If there is not a way, then my second question is: are there limits to how
• Movie Studio

  9 answers, most recent on 12/5/2025

  RE: HEVC Codec Activation #
  What do the codec in red mean?
• Movie Studio

  4 answers, most recent on 3/16/2026

  RE: Updating / Upgrading present and future concerns
  @SP. Thanks for the suggestion but I've no intention of updating to VDL 2026, I was posing a hypothetical question. How many people come on this forum saying they've just bought VDL 2026 and how do I do this. that or the other? If they've just
• Music Maker

  3 answers, most recent on 2/3/2024

  [Solved] Reinstalled, where to find prepurchased soundpools ?
  Hello, I just reinstalled windows and then music maker premium 2023. Then that updated to 2024. There were some sound pools installed but no where near all the ones I have purchased. The ones preinstalled were in oog format and I wanted them in wav
• Movie Studio

  9 answers, most recent on 10/24/2025

  [Solved] Movie Sudio 2025 developed a strange behaviour
  Greetings, MS2025 is starting to annoy me. For the past couple of weeks or so I've been editing some of my nieces GoPro MOVs (I think - Cineform anyway) videos. This has been going well with no real hassle except for some stange reason occasionally
• Movie Studio

  12 answers, most recent on 12/22/2025

  RE: SPLIT WHILE PLAYING WITH LETTER T
  we can only use T while the video is pause or at stop - while running the video T key isnt cutting the video - pls guide what to do
• Music Maker

  7 answers, most recent on 3/29/2026

  RE: Loops unlimited will not load
  Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
• Other products

  One answer, on 11/7/2025

  RE: [Closed] My Xara 3D Maker 7 has stopped working and i cannot download it as the
  @paulmusicam Hi Please do not duplicate post on the same issue. John EBForum Moderator