• Music Maker

  9 answers, most recent on 10/3/2023

  RE: lining up click tracks to others to start a song
  thanks for the response. I don't seem to have many choices in the gear icon except mono/stereo which defaults to the left side. I did find a way though since posting my question. I opened the song I wanted to modify, then opened the midi editor (
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Music Maker

  5 answers, most recent on 6/27/2023

  Beatbox could not be loaded
  Potential reason: An empty track cannot be added to the project I keep getting this error on MusicMaker Premium I've tried a reinstall several times and Did a deep clean with Ashampoo uninstaller which identified and corrected registry entries but
• Photostory

  3 answers, most recent on 12/29/2022

  reinstalling software
  Have uninstalled, reinstalled, but every time open program I get "Error" please close program. Have to close and repeat. But same problem every time. Any ideas?
• Video Pro X

  2 answers, most recent on 5/6/2023

  [Closed] Installation of Fix
  I am able to download the FIX from the link you provided in the email, but it will not install. I have tried it numerous times and it gives me an error message with no solution except to cancel the installation. Then, i went to try and open up my
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  Here we go again- Cambodia project step1-put photos and clips together to create project. Saved frequently, as you suggested- easy. Played it and it locked up at most of the mp4 video clips and 1 MOV clip. So i moved the clips around and each played
• ACID

  265 answers, most recent on 12/20/2025

  RE: Feedback on ACID Bugs
  Let's all face it.....Acid Pro 10 and 11 are unusable by serious music creators. The stability issues are completely insane, and too many to list. That Magix released this product that will crash at any moment, gives memory errors, won't render mp3s
• Movie Studio

  10 answers, most recent on 3/19/2023

  imported mp4 video plays sound but no video
  I just upgraded to MS 2023 Platinum. I imported some mp4 files to the timeline. When I tried to play the files there was no video, only audio. When I tried to press stop the program freezes. I have to end the program through control alt delete. My
• Movie Studio

  7 answers, most recent on 11/15/2023

  RE: New purchase is crashing
  @Tom-Dussek Welcome to the Magix user to user forums. Could this old version be conflicting with the new one because of this missing DLL? Highly unlikely since Movie Studio 14 and Magix Movie Studio 2024 are wholly different programs. The former is
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• Movie Studio

  12 answers, most recent on 5/2/2022

  [Solved] Upgraded and receive msg Elements.ofx error. cannot solve!!
  Cannot open application.  c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info. does not exist
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  @Mike3914 Hi From the error message the faulting module nvopencl64.dll would suggest that the issue is with Nvidia GPU drivers - are they up to date? What is the specification of your computer system including Windows version and program version,
• Web Designer

  5 answers, most recent on 4/21/2023

  RE: 504 | jsonflders.php | 20230123:1833
  @Alessandro-Lino Hi This error usually occurs when the servers Online Catalog cannot respond to the request from the program. As I write the Online Catalog is online. John EBForum Moderator
• Movie Studio

  40 answers, most recent on 6/27/2022

  [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi The issue is with an Intel graphics accelerator driver - see this Microsoft topic for a possible resolution. If that does not fix the issue, we need more information to help diagnose the issue(s) you are having: The specification of
• Photostory

  One answer, on 5/19/2023

  RE: Will not install
  @thomas-o Hi . . . . Everything went well, I ordered it, downloaded it and have tried three times to install it. . . . . From your previous post in August 2022 you had Photostory 2023 installed, albeit with a graphics card issue, which, as we heard
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  After much trial and error, trying /redoing, I've found this to be the most unfriendly software I've ever used. Since my old Sound Forge 7.0 still works, (just not the noise reduction add-on) I thought maybe I could do most of my work in it and then
• Other products

  2 answers, most recent on 4/1/2023

  RE: MP3 deluxe 19
  @Gabriel-Schoeman, @SP. Hi . . . . . The program might not be compatible with newer versions of Windows 10 or 11 . . . . Given Windows 10 is supported for running MP3 Deluxe 19 the cause of the issue is likely to be a different issue and may depend
• Video Pro X

  80 answers, most recent on 6/3/2023

  RE: Video Pro X and Vegas Pro exports
  As it is not clear from what I am reading about Vegas Edit, is would it export in the formats Filmhub would prefer? @doug_mccarron Vegas Edit, Vegas Pro & Vegas Post are all the same base program. the only difference with Pro & Post are few
• Samplitude

  3 answers, most recent on 10/4/2023

  RE: Reading code 24 when I try to put in any kind of email that I’ve had
  What happened is my computer rashes so I switched computers now when I try to load samplitude music maker it says I am not using the proper e mail I have the physical software I have the product key but it’s still not letting me do it it’s reading
• Audio Cleaning Lab

  3 answers, most recent on 12/30/2022

  RE: Installation failed
  @Robert-Basque Hi, The 101 error has been known for quite a while. I raised a ticket about it recently and the reply was that Magix would probably do nothing about it. As far as I can tell, it has no impact on the program, other than being annoying.
• Music Maker

  12 answers, most recent on 6/9/2023

  RE: Music Maker update 31.0.4.35
  ok, where do I begin, first, why is the un-do/back button not working? Any error I make I have to quickly shut down the program to avoid the error becoming permanent, been 2 weeks now. Second, random shut-downs seem to be increasing. Third, will not
• Movie Studio

  11 answers, most recent on 3/14/2024

  RE: Text-to-speech subscription in Video Deluxe 2024
  @Keenan-Powell Hi . . . . How do I email customer service directly? . . . . @SP. gave this information above here.   Can you clarify which program(s) you have because: . . . . Video Studio 21 . . . .There is no such program, do you mean Magix Movie
• Movie Studio

  4 answers, most recent on 8/8/2023

  RE: Movie Studio 2023 Premium stiil crash !!!
  Hi, thanks a lot for your answer.See below for additional information about the issues.Forgive me if I described the problem too generally, I'm new here but also very frustrated with these constant problems with the program. It's not really working