• Movie Studio

  10 answers, most recent on 1/29/2024

  RE: Movie Studio 2024 Platinum won't run - crashes and clears.
  @JJJJ Hi You can upload screenshots in a coment using the blue icon with an upward pointing arrow directly above the comment box (to the left of the blue smiley icon. The first error message re sending the previous crash log file and no connection
• Off topic

  43 answers, most recent on 7/1/2024

  RE: Magix Future?
  @Reyfox Whatever happened to @MagixJeff - Jeff Krebbs? We got this, then nothing. Being seen to be doing something is often as important as doing something. As for bugs, they will always be there. Yes, but when certain bugs are clearly demonstrated
• Movie Studio

  10 answers, most recent on 3/6/2024

  2023 Version keeps on freezing up
  As I am editing a 10 second video, the software keeps on freezing - the GUI is stuck but the processes are running in task manager. I have now exhausted all options: Ran CCleaner, rebooted the laptop, Magix Movie Studio 2023 is the only program
• Movie Studio

  5 answers, most recent on 7/31/2023

  RE: (MAGIX Movie Edit Pro Plus) & Photo Designer 7
  Hello again.(movie edit pro plus) I found my original software(CD) along with the product code in the box. I deleted everything from my computer,and reinserted the cd for download. I'm ready to lose my head, the first window is, has 3 options:
• Music Maker

  5 answers, most recent on 6/27/2023

  RE: Beatbox could not be loaded
  Sorry, I forgot to mention that it locks up the program and denies me all access. It starts to load then throws up the error and locks up. I wonder if there's some way beatbox can be repaired outside the program....
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this information
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your project
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  After much trial and error, trying /redoing, I've found this to be the most unfriendly software I've ever used. Since my old Sound Forge 7.0 still works, (just not the noise reduction add-on) I thought maybe I could do most of my work in it and then
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
• SOUND FORGE

  3 answers, most recent on 12/28/2022

  [Solved] Audio Preferences "Error" will not choose "Stereo Mix" Realtek
  With Sound Forge Studio 16, Windows 10 and standard Realtek sound service from motherboard: - Under Preferences, Audio, cannot find any audio choice for "Record". I am using Windows Classic Wave Driver. Playback is Speakers (Realtek etc). Record all
• ACID

  5 answers, most recent on 8/6/2022

  [Solved] Audio renders are coming out very low, when rendering to .WAV or .mp3?
  I am using most recent version Acid pro 10, I put together a mix or project yester day, all meters seemed fine nothing in the red on individual tracks nor the master audio meter. Distortion happens if I try to adjust all audio levels even if not
• Other products

  2 answers, most recent on 7/1/2022

  [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
  After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
• Movie Studio

  40 answers, most recent on 6/27/2022

  [Solved] Use of Camera/Zoom Shot causes errors and crashes at export
  When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program
• Music Maker

  5 answers, most recent on 5/21/2022

  RE: [Solved] Cannot load instruments after a clean (?) install!
  To cut a long story short: other programs began "complaining" about the documents folder, so it couldn't possibly be Samplitude/MusicMaker fault!The fact is that, a couple weeks, ago my documents drive D: began giving signs of an eminent death
• Music Maker

  5 answers, most recent on 5/21/2022

  [Solved] Cannot load instruments after a clean (?) install!
  In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of
• Movie Studio

  One answer, on 5/10/2022

  [Solved] Crashes immediately after Splash Screen
  Issue: Can't open Movie Studio 17.0 Platinum (Build 223). Every time I run Movie Studio, I see the splash screen and the progress bar moving along to the end. After it says, "Creating Windows..." the splash screen then goes away and then Movie
• Music Maker

  11 answers, most recent on 5/2/2022

  RE: [Solved] Various issues
  @coneman Hi The Muma location error -usually means there is an external audio interface ASIO driver mismatch. If you have an external USB audio device then disconnect the device before starting Music Maker. Once MMM is started, plug the device and
• Video Pro X

  8 answers, most recent on 4/26/2022

  RE: [Solved] system crash Video pro x13
  @Graham-Packer Hi . . . . when trying to export the video it fails and shows up error code:copy to export adaper . . . There are 2 issues with VPX 13 and the Nvidia GPU's The GTX 780 does not support hardware acceleration for Importing, Processing
• SOUND FORGE

  2 answers, most recent on 4/25/2022

  [Solved] PROBLEMS WITH AUDIO STUDIO 15
  ENGLISH: Hi,I'm a Sound Forge Audio Studio 15 user and I've been having issues since the last software update.Every time I open the program, an update screen opens and when I click on "Start Installation" the window simply disappears without any
• SOUND FORGE

  4 answers, most recent on 4/16/2022

  [Solved] Trying to record, but get a 'No devices exist' error
  I am using a Dell Windows PC, Windows 10, Realtek soundcard, all purchased a year ago. I purchased my copy of Sound Forge in the past week and recently updated so I am sure that I have the latest version. When I hit the red 'record button in the
• Movie Studio

  5 answers, most recent on 4/13/2022

  RE: [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  Hi Graham & Stephen....I ended up reinstalling Windows - although that did not actually help. I reinstalled the program many times over. Then I had the idea to run it as administrator, and that worked. I also found that the way I copied media
• Video Pro X

  8 answers, most recent on 4/26/2022

  [Solved] system crash Video pro x13
  Hi I have this problem on Video pro x13 fully up to date version just brought it and updated yesturday Installed on two machines 1= windows 10 i7 nvidia 780TI 1= windows 11 pro i9 10900 cpu with a nvidia 980TI 32gb RAM both showing same error below
• Movie Studio

  12 answers, most recent on 5/2/2022

  [Solved] Upgraded and receive msg Elements.ofx error. cannot solve!!
  Cannot open application.  c:\Program Files\NewBlueFX\Common\ApplicationManager64.exe /info. does not exist