• Video Pro X

  2 answers, most recent on 8/18/2023

  RE: [Closed] already register product
  @lee-sangho4740 Error code 14 usually means, that you installed the wrong product for which the serial number isn't valid. You can get the correct product from here: https://www.magix.com/int/support/my-service-center/product-downloads/ If the
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• Movie Studio

  3 answers, most recent on 3/31/2024

  RE: error during export
  @PeterB-Andersen Hi We need more information: Computer specification, Windows version and program version, see this topic for what is required and please quote processor and graphics card make/model in full. I would suggest you put this information
• Audio Cleaning Lab

  3 answers, most recent on 8/23/2023

  RE: I DO NOT UNDERSTAND. WHAT IS A POST? ALL I WANT TO DO IS RUN THE SOF
  hi @dale-w...a post is a forum article, like the one you started here, that explains your issue and then other users of the program will help you find the solution. can you tell us what is happening when you try to run the software, and what kind of
• Music Maker

  17 answers, most recent on 6/11/2024

  RE: Previous Audio Error (still a problem)
  @Riley-Coach Hi . . . . I believe I got them right. . . . . Referring to the image above, in Windows File Explorer when you click Documents (magenta arrow) and open the Magix and in the location indicated by the red rectangle is where your project
• ACID

  6 answers, most recent on 10/9/2023

  RE: Problems running Acid Pro 11 on Windows 11 Pro on Parallels for Mac
    @Carl-Caulkett, I'm having this exact same problem with Acid Pro 10 on Windows 11 Pro running under Parallels for Mac on an Apple Mac M1. I've found that the problem is with the auto-preview function. If you turn that off the program won't crash,
• SOUND FORGE

  19 answers, most recent on 2/22/2024

  RE: Soundforge 17 Trial just won't launch. Windows 10.
  @Ludwig-Bouwer I suspect it crashes during the VST scan. Try moving the audio_plugin_scan_server and audio_plugin_scan_server_x64 executables in the Sound Forge program folder to a different location, for example create a new backup subfolder and
• SOUND FORGE

  38 answers, most recent on 12/23/2023

  RE: Unable to save project in any format other than .SFAS
  @rraud I installed the program yesterday and used it "as is' without adding any other plug-ins or anything else. I was able to cut/copy/paste bits of an audio file that is originally an MP3 without issue. I have not tested with .WAV files since all
• Movie Studio

  10 answers, most recent on 2/1/2024

  RE: Download Installation does not work
  @Serban-GHEORGHIU Hi . . . . I assume that using Twain on this scanners may also interfere . . . . Something appears to be preventing the Download Manager from starting, it is unlikely, though not impossible, that it is the TWAIN driver that is
• Movie Studio

  8 answers, most recent on 10/25/2023

  RE: Can not install Movie Studio. File corrupted and unreadable?
  @mpike Hi This is most likely your Antivirus/Firewall program blocking the Download Manager which actually downloads and runs the main program installer. Try disabling the Protected folder/Real time protection feature of the AV/Firewall. If that
• Movie Studio

  3 answers, most recent on 9/4/2022

  [Solved] DVD Archetect needed to be reinstalled, but early on it fails
  I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  @Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
• Video Pro X

  3 answers, most recent on 1/2/2024

  RE: did not download
  @wolves99 Hi Not a lot to go on - we need more information to help diagnose the issue(s) you are having: Which Magix or Vegas program are you upgrading from: Video Pro X Movie Edit Pro, Magix Movie Studio 18 or later version Photostory Vegas Pro or
• Audio Cleaning Lab

  32 answers, most recent on 11/21/2024

  RE: importing a stereo mp3 file into both tracks seprately
  After much trial and error, trying /redoing, I've found this to be the most unfriendly software I've ever used. Since my old Sound Forge 7.0 still works, (just not the noise reduction add-on) I thought maybe I could do most of my work in it and then
• Movie Studio

  9 answers, most recent on 8/6/2025

  RE: The software will NOT complete loading and shuts down.
  @Daniel-Kosmatka Hi Daniel. Is this your machine? If so then it may be that the program needs to use a processor that has hyper-threading capabilities and the Intel Celeron N5095 does not support hyper-threading. To make sure I would contact Magix
• Music Maker

  9 answers, most recent on 7/24/2023

  RE: Sound problem.
  Thank you all for your help. As I suggested, it was in the errors of some document. I completely uninstalled the program, manually deleted all the folders from the C drive. Now everything started working again. The sound pools open. And this is the
• Movie Studio

  13 answers, most recent on 8/17/2023

  Program Error
  Out of the blue Studio 23 crashes when trying to import video files. Has worked fine since purchase. Message Error in Module "VCRUNTIME 140 dll" load address 0x00007FF8E55F0000 TO ADDRESS 0x00007FF8E55F 188C- EXCEPTION 0X0000005 ACCESS VIOLATION. I
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Can-Dive Hi, First, VPX. The database table demonstration would be to show you how it works and why, not for Magix. The material that goes on a track has a track package id. There is a track table and a x-reference table of track number and track
• Other products

  9 answers, most recent on 7/3/2023

  RE: Registration-Code- 14
  @Nayyar-Abbas Hello!  Error 14 means you are trying to unlock the wrong program with the serial number.  You can download the correct program here: https://www.magix.com/int/support/my-service-center/product-downloads/     Hallo! Fehler 14 bedeutet,
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @Brian-Obvilion Hi Taking a step back and looking at the information of the GoPro images you are working with:- . . . jpeg format with a resolution of 5568X4176, yuvj 422p ... bt470bg colorspace.  Unless GoPro has 'customised' the image format, eg
• ACID

  27 answers, most recent on 11/1/2023

  RE: [Closed] ACID PRO 12!!! NEW FEATURE REQUEST!!..
  Update: Bit of Balance to the majority of Negative/Unhappy/Critical comments on Acid (and/or Magix). With Magix support help... and lots of time spent by my own decision to do things from the cleanest slate as possible.... I was able to get Acid
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho What is Gemini? Google Gemini? Depending on their training data, LLM are more or less "stochastic parrots". I don't think it can produce a solution to niche topics which were never discussed on the Internet. In my personal experience
• Movie Studio

  18 answers, most recent on 10/20/2023

  Program Error
  Having had many problems with MS 2023 I recently upgraded to MS 2024. Again many problems but number one is having completed a project and saved it, I now find that it won't open with the message "file format cannot be read" as per the image
• Samplitude

  24 answers, most recent on 12/23/2024

  RE: Extremely slow download speeds!
  Something similar is happening to me. The download speed was ok but the installing is extremely slow and it keeps telling me to click on "continue"...and full of errors. This is the exact same thing that's happening to me. It's really discouraging