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  • SOUND FORGE
    53 answers, most recent on 10/29/2024
    RE: SOUND FORGE Audio Studio 16 – Feedback Thread
    When trying to install, it gives an error code instructing me to connect to the internet.....I am connected.Using FireFox - Obviously I'm connected if I'm on this page and commentingMicrosoft Edge did not work either"VPN is logged outThe other
  • Photostory
    One answer, on 8/11/2023
    RE: Error in module KERNEL32.DLL of MAGIX PhotoStory on CD & DVD 10 Deluxe
    @James-Hellyer Welcome to the Magix user to user forums. First, I hope you realise that the version of the program you have is now quite old? The latest is version 22. Second, that error message suggest there is a problem with your Windows
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    @Clarence-Carwise Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and
  • Music Maker
    5 answers, most recent on 6/27/2023
    RE: Beatbox could not be loaded
    @David-Inman4969 Hi . . . . It starts to load then throws up the error and locks up . . . . What does the error message say - please quote in full or post a screenshot of the error message. This could also be a graphics card issue - what is your
  • SOUND FORGE
    3 answers, most recent on 12/30/2023
    RE: Falhas seguidas no Sound Forge Audio Studio 17
    @Gilberto-Couto Caso você edite formatos de arquivo compactados como MP3, acesse as preferências do programa e ative sempre o proxy de formatos de arquivo compactados.  Caso contrário, precisaremos de mais informações para ajudá-lo, por exemplo,
  • Video Easy
    4 answers, most recent on 6/18/2023
    Instalaltion Drivers
    Hi i download the installation media on the website.I Installed the program and the drivers.The drivers in device manager: MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing.
  • Video Pro X
    168 answers, most recent on 6/10/2024
    RE: Video Pro X16 - New Features and Bug Repairs
    @Can-Dive Hi, First, VPX. The database table demonstration would be to show you how it works and why, not for Magix. The material that goes on a track has a track package id. There is a track table and a x-reference table of track number and track
  • Music Maker
    One answer, on 12/10/2023
    REALLY Weird kind of crash
    I have a really strange issue. Ever time, I start to play a song, preview of a loop or even a store preview in Music Maker and then I press stop, the program freezes. I don't even have to press stop, if the sound stops playing at all, it still
  • Movie Studio
    2 answers, most recent on 1/19/2023
    Startup PROBLEM
    an error appears when i start the program. when I move the error message away I can run the program just updated windows 10 to 11 no problem on windows 10 can't send the error from the program my email is Removed by Moderator
  • Video Easy
    4 answers, most recent on 6/18/2023
    RE: Instalaltion Drivers
    Hi, It fixed the Video Grabber that didn't get installed.But the same issue with the MAGIX Video converter 3 "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39) {Bad Image}%hs is either not
  • Photostory
    2 answers, most recent on 12/18/2023
    RE: Photostory constant crashing when opening an existing or new project
    @peter-brown3959 Welcome to the Magix user to user forums. The faulting module, ntdll.dll, is a Windows file so you first should try simply rebooting your computer. Make sure you use the Power>Restart option, not the Power>Shut Down. If the
  • Movie Studio
    39 answers, most recent on 8/12/2023
    RE: Movie Studio - Audio and Music Editor 3
    @CubeAce Hi Ray, I just tried the MusicEditor.exe in both MS2023 and VPX14 on my desktop, VPX14 on my laptop. No problem. I have seen this error before. Try searching all programs for MusicEditor.exe. Then try them all. John CB
  • SOUND FORGE
    14 answers, most recent on 7/15/2023
    RE: Sound Forge 15 - Program stops after x time
    @Former user Yes, try to reset the program settings. If you cannot get into the program hold CTRL and SHIFT and double click on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you
  • Video Pro X
    One answer, on 8/17/2023
    [Closed] Vegas Pro 20.0 (Build 411) is refusing to even open.
    I'm trying to get a video out.. like right now.. and it's completely impossible because the program will not even open up. I've uninstalled & reinstalled the entire program. Twice. Googled the exception number and followed the steps to give the
  • Audio Cleaning Lab
    32 answers, most recent on 11/21/2024
    RE: importing a stereo mp3 file into both tracks seprately
    After much trial and error, trying /redoing, I've found this to be the most unfriendly software I've ever used. Since my old Sound Forge 7.0 still works, (just not the noise reduction add-on) I thought maybe I could do most of my work in it and then
  • Movie Studio
    3 answers, most recent on 9/4/2022
    [Solved] DVD Archetect needed to be reinstalled, but early on it fails
    I've followed the support steps here and it didn't solve this "no internet" (when I have a connection) and it didn't help. I also turned off my Firewall and Antivirus (I didn't have to do that in the original install), no change, it still reports no
  • Music Maker
    9 answers, most recent on 6/3/2023
    RE: DELETE
    @CometTails This is a generic error message dating back to a time when Music Maker was 32 bit application. Today it's 64 bit and you have enough RAM available. There is some other issue why it cannot load the VST. Have you tried to run the program
  • Music Maker
    10 answers, most recent on 7/4/2024
    RE: VST Buffer Error
    I didn't name the VST because this error arises from multiple VST instruments from a specific manufacturer. Also, this error is isolated to only Magix programs. I have MMM, Acid Pro and Samplitude Music Studio. All three programs receive the error.
  • Movie Studio
    8 answers, most recent on 9/6/2023
    RE: Magix 2024: dvd plays on PC but not on dvd players!
    @Don-Fredrick Hi As @CubeAce has commented, I suspect this is a hardware issue with the the 2 burners, not the program. The 2 burners which, if they are the same age as the rest of the PC, may be struggling to burn the disc correctly as they may not
  • SOUND FORGE
    One answer, on 1/31/2023
    Error: when trying to record
    Every time I Hit the Record Monitor or record, it states device not found. I Have reinstalled program still same Error.
  • Photostory
    53 answers, most recent on 4/2/2024
    RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
    Here we go again- Cambodia project step1-put photos and clips together to create project. Saved frequently, as you suggested- easy. Played it and it locked up at most of the mp4 video clips and 1 MOV clip. So i moved the clips around and each played
  • Video Pro X
    25 answers, most recent on 10/24/2024
    RE: Working with GoPro Timelapses
    @Brian-Obvilion Hi Taking a step back and looking at the information of the GoPro images you are working with:- . . . jpeg format with a resolution of 5568X4176, yuvj 422p ... bt470bg colorspace.  Unless GoPro has 'customised' the image format, eg
  • Other products
    2 answers, most recent on 7/1/2022
    [Solved] Music Maker Crashed after purchase of Summer Bundle will not download
    After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is
  • MAGIX
    23 answers, most recent on 10/28/2023
    RE: Photostory Deluxe 2024 - Update 23.0.1.159
    @zoro2 Hello Bob, I was happy to try to help you. Unfortunately, I was unable to do this. An answer to your question: "I saw in your list under common that you have a few extra folders such as CategoryDataBase, Database, metaData, proxy", I don't
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