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  • Web Designer
    No answers, created on 1/30/2022
    Web designer won't recognise my website address and I cannot update it
      Xara Version 16. on Dell PC, Microsoft 7  
  • Xara Designer Pro
    4 answers, most recent on 1/30/2022
    RE: Computer Died
    @Ellen-Warren Hi, Did you register it originally under another account/email address? I just checked my account and it shows my Xara Designer Pro X; it even shows that I downloaded and registered the trial version of Web Designer 9 Premium. John CB
  • Photo & Graphic Designer
    One answer, on 1/29/2022
    RE: Support WEBP image format
    @oleksandr-k Hi, This is a user forum, not Magix support. I see on the Magix.com site that WebP support was added last year for Xara Designer Pro X and Xara Web Designer Premium, but not for Xara P&G Designer, probably because P&G is not for
  • Xara Designer Pro
    4 answers, most recent on 1/30/2022
    Computer Died
    The computer I had Xara Web Designer 9 installed on has died. I have a new computer now and am trying to install it but it is asking me for a serial number. I downloaded the original copy I had on my other computer so I have no idea where to get the
  • Web Designer
    No answers, created on 1/25/2022
    Unable to download file 003_photopanel.xar
    "Unable to download file 003_photopanel.xar. Please check your internet connection." No matter what the content is I'm not able to download it. No issues with internet connection. No firewall or VPN issues. Application is not being
  • Web Designer
    No answers, created on 1/24/2022
    Online content library
    Xara Web Designer Premium 18.5.0.63630  DL x64 Jan 10 2022 When accessing the online content library particularly the YouTube widget I get a browser not supported / too old message. Can you change the version or browser
  • Xara Designer Pro
    20 answers, most recent on 2/12/2022
    RE: refund required due to false promotion of cost.
    Sorry. I was incorrect, the package ordered was Xara Web Designer 18 Premium The email came from news@letter.magix.com The web site was from the
  • Xara Designer Pro
    20 answers, most recent on 2/12/2022
    RE: refund required due to false promotion of cost.
    @Andy-Hamdorf Hi We can confirm you purchased Xara Web Designer Premium and not Pro version. Your screenshot provided shows prices in US dollars. Can you please provide link to actual website. Stephen Forum Moderator
  • Web Designer
    One answer, on 1/23/2022
    updating after expiration
    I've used Xara Web Design products for years and years, including Web Designer Premium 16 which, because I was going to retire, I let expire as of 8 Sept 2020. I've decided to un-retire for a little while and would like to renew my access to the
  • Web Designer
    One answer, on 1/21/2022
    RE: Text Reflow on Web page
    @Ingo-Kraemer Hi . . . . Can this be done with Xara Web Designer? I have tried but have not been able to find anything yet.  . . . . Web Designer template based sites automatically text flow, this is the default. For the text not to flow you would
  • Web Designer
    One answer, on 1/21/2022
    Text Reflow on Web page
    I have seen on numerous websites where the text within the webpage will reflow to adjust to the new window size if you for example make the browser window width smaller and smaller. Can this be done with Xara Web Designer? I have tried but have not
  • Web Designer
    No answers, created on 1/18/2022
    Effects in Web Animation
    In the "Web animation" dialog box you can apply a effect to the object on the "Pop up layer". Is it possible to add different effects that do not come with Xara Web Designer. For example here is the landing page of a site where there are 6 boxes and
  • Web Designer
    No answers, created on 1/18/2022
    Failed to setup for rendering
    Have upgraded from Premium web designer 16 to 18. Imported site from 16 to 18 go to publish and receive the following failure message "Unable to setup bitmap for rendering. The bitmap requested maybe to big" . Yet the site will publish no problem in
  • Video Pro X
    17 answers, most recent on 1/17/2022
    RE: What should I be setting for bit rate, etc. for max export quality?
    @AAProds @Wayne-McIlvaine @browj2 @johnebaker I think I've finally got to the bottom of the use of AV1. Designed to be used for low bandwidth it can take over from Vp09 at lower resolutions.Presumably for phone use or those with slower internet
  • Web Designer
    10 answers, most recent on 1/17/2022
    RE: How do I enable vertical scrolling when viewing a web page?
    Folks, I am still waiting for suggestions on how to enable vertical scrolling for a web page designed in Web Designer Premium. Thanks! Lee-Wise  
  • Xara Designer Pro
    One answer, on 1/17/2022
    Xara Designer Pro has stopped working
    For reasons I don't understand my xara Designer pro v.18 has stopped working. When I open the program it starts with the opening window but then it starts to loop and nothing happens. I have tried uninstalling and then reinstalling from my account
  • Other products
    5 answers, most recent on 1/18/2022
    RE: Magix Bitmap .MXB
    @me_again Hi Andy The MXB format is the image equivent to the Magix MXV format for video and is custom format. It is a very old, predating when I switched to Movie Edit Pro (2007), and is, AFAIK, no longer used, the only mention of the format I can
  • Web Designer
    3 answers, most recent on 1/15/2022
    RE: Cannot Create a Fit to Width website version 18
    Hello: Thanks for your answer. Unfortunately it did not quite address my problem. Here is another way I would like to explain what the problem is, and I have provided a sample website that is part of Xara content. In Xara web designer there is a
  • Web Designer
    6 answers, most recent on 1/15/2022
    RE: Pro X - Website Widgets manual pg 522
    @Erik-Skogstad Hi What is the version number of Web Designer Pro X you are using? What is the full name of the 'request form' widget as shown in the manual? A screenshot would help. Did you try using the search in the Online Content Catalog for the
  • Xara Designer Pro
    4 answers, most recent on 1/20/2022
    RE: Page load speeds
    @Joe-Jutrisa Hi I have tested your site using the latest Chrome on a Samsung mobile (LTE/3G connection in the EU) and can find no issues with the page loading times, the home pages loads in <10 seconds, and other pages also load in <10
  • Web Designer
    One answer, on 1/12/2022
    I cannot get thru the installation process. I can't install
    I typed in the product serial # successfully and got confused when asked to enter the coupon code so I went back. I clicked proceed and was informed the product code was invalid or already used. I am now stuck. Can someone help me install the
  • Photo & Graphic Designer
    4 answers, most recent on 1/10/2022
    RE: Popup ads when exiting program
    I had, and did again, go through the 12 tabs in the Options menu.  I also looked under Help as sometimes there's something there or on the About page, but, nothing. There was a process called "updater" that was running from Magix.  I killed that but
  • Web Designer
    One answer, on 1/10/2022
    Where is the website editor in Xara to paste code?
    I've created a website using Xara Web design Premium 12. I'm using Windows 10, I'm trying to embed Ecwid store facility, but don't know where to paste the copied code from the ecwid dashboard. Where do I find the website editor, I need precise
  • Web Designer
    One answer, on 1/10/2022
    IS Web Designer being phased out? Less and less updates
    I have used these web programs for years. Is it going away or phasing out? Is it worth it to keep the yearly updates when the quarterly updates are scarce.
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