• Music Maker

  4 answers, most recent on 3/23/2021

  Midi controller option is gone
  Hey everyone. I apologize for any errors in this post, I am not a native speaker.For some reason, in the MIDI editor the option on the lower left is gone to change the "channel" of the Controller/Velocity editor (For example I cannot get the option
• Music Maker

  5 answers, most recent on 3/10/2021

  RE: 64bit version - problem during finishing the installation.
  @Ada-Szpilka Your system is up to date? You are using a current Windows 10 version Yes, I have automated updates so e.g. last check was 3 mins ago ;) and your device driver (audio and graphics card) are also updated, right? Right. Was the error
• Music Maker

  5 answers, most recent on 3/10/2021

  RE: 64bit version - problem during finishing the installation.
  @Ada-Szpilka Your system is up to date? You are using a current Windows 10 version and your device driver (audio and graphics card) are also updated, right? Was the error message above the only one you have gotten? I search a little bit in this
• Music Maker

  19 answers, most recent on 3/5/2021

  RE: Install hick-up tragedy
  @MichaelD-Woodring IMHO your laptop is too old and it components don't have good drivers to run under Windows 10. QT is a framework for application and GUI development. It could be that the error is caused by having QT calling a GUI function and
• Music Maker

  19 answers, most recent on 3/5/2021

  Install hick-up tragedy
  Install hick-ups with a twist and turn. I have MM2014, MS2 and 2021 edm edition. I have mm2014 for quite some time, without one issue. 2 days ago, i managed to purchase the 2021 edm edition. it came with a few perks and some sound-loops. I run them
• SOUND FORGE

  13 answers, most recent on 2/22/2021

  RE: Problem report - Sound Forge Audio Studio (14) is not working
  Hi. Yes I have continuing sound issues. I kept trying to update Realtech sound card and was getting an error message that said there was a newer update already installed. I update all sound drivers. Then Sound Forge stated working a message popped
• Music Maker

  2 answers, most recent on 2/21/2021

  RE: Tried downloading it twice but it will not open
  I discovered an error notice that is telling me that I might need to update my graphics card, although it did also mention drivers. I am on a different computer at the moment but I will copy in the error notice hopefully tomrrow
• Movie Studio

  12 answers, most recent on 3/12/2021

  RE: MAGIX Video deluxe Plus(19.0.2.58) instable, crashes
  @mha Hello and welcome to Magix Forum. The various error issues discussed could also be resolved by reading the guide here Have you updated the latest chipset and intel HD graphics drivers by going to Samsung support and download the latest
• SOUND FORGE

  One answer, on 2/5/2021

  VST SERVER and OS undefined ERRORS
  RE: VST SERVER and OS undefined ERRORSI just finished a WEEK of problem solving my Vegas Pro 18 and Sound Forge 14 installations. Many of my OLD VST audio programs would not IMPORT to 64-bit Vegas 18... so I bought a BRIDGE converter to convert my
• Music Maker

  13 answers, most recent on 2/2/2021

  RE: MMM64 latest release seems very buggy.
  IMHO first you should buy a real sound card with its own asio drivers. M-Audio has created two very cheap models but both are really good for the money.For the crashes that the program gives you, have you tried to check your system?The simplest way
• Rescue Your Videotapes!

  6 answers, most recent on 4/17/2021

  not recognising the usb
  I have Windows 10 and I bought and downloaded the needed program Magix Easy video saver, it installed but when it was installing the USB driver it went to 95% percent, stopped and ended in error. I tried using the software and it works but it is not
• Movie Studio

  11 answers, most recent on 1/26/2021

  RE: Startup error in module "Open CL.dll"
  @Jim-Hinnant @johnebaker @datasponge Jim, you may have read the comments in this recend thread;-https://www.magix.info/us/forum/error-in-module-idgrcl64-dll-renders-program-unstable-on-launch--1257018/ In addition to that I can say that some of us
• Movie Studio

  19 answers, most recent on 2/21/2021

  RE: Error in module "idgrcl64.dll" renders program unstable on launch
  I appreciate the feedback and efforts to help, but I don't think the driver is the issue: Here's what Intel's HD Graphics Control Panel on my Lenovo Ideapad 720S 15IKB reports: Driver version is 27.20.100.8682. Processor Graphics in Use: Intel HD
• Movie Studio

  One answer, on 1/19/2021

  Download manager error message -- No internet connection
  Hi, I have purchased MAGIX Movie Edit Pro 2021 Plus and I cannot get the download manager to start. It keeps on giving me the error message that I am not connected to the internet. What I have already done: Turned off firewall --> did not
• Movie Studio

  11 answers, most recent on 1/26/2021

  RE: Startup error in module "Open CL.dll"
  @datasponge Hi and welcome to the forum . . . . Error in module "OpenCL.dll" . . . . Is usually and issue with the graphics card drivers on your PC. Are you up to date with the drivers for you graphics card? If updating the drivers does not fix the
• Samplitude

  2 answers, most recent on 1/13/2021

  ASIO PROBLEM WITH ZOOM H4N PRO
  SAMPLITUDE PRO X 5 SUITE, W10 AMD RYSEN 7 PROCESSOR. SOUND INTERFACE: ZOOM H4N PRO, ZOOM F4All programs see the Zoom Audio Interface, but it does not work due to an error. Anyway, the other Magix programs don't work with it either. With other Audio
• Other products

  10 answers, most recent on 1/21/2021

  RE: Does not open
  @Peter-Morgan Hi There is a newer fix for this issue - see this Support topic. JohnEBForum Moderator
• Movie Studio

  12 answers, most recent on 1/7/2021

  RE: Program and project start menu problem
  John, thank you for the extra suggestions. 2 days ago I tried them all. Unfortunately with no effect. Still same problem :(. In order to move forward, after having spend several days trying to solve this issue, I purchased a new laptop PC,  updated
• Rescue Your Videotapes!

  15 answers, most recent on 1/5/2021

  RE: Conexant Polaris Unused CIR function- failure to install driver Win 10
  Hi, RE Grabber model Black K0065 WIN 10 issue I have suffered same WIN 10 problem with Conexant Polaris Unused CIR driver failing to load from the software CD or support download, although the MAGIX video Convertor 3 did load. I raised a support
• Movie Studio

  8 answers, most recent on 1/4/2021

  Consistent crashing!
  Hi all, I have purchased and installed Movie Edit Pro premium 2021(Version 20.0.1.73 UDP3) yesterday, but it consistently crashes every time I load it! I have updated drivers, and checked what other posts suggest, yet I barely get 2 mins of use
• Video Pro X

  5 answers, most recent on 1/2/2021

  RE: Got Problem
  @samankamvar I have edited your post to remove all the error logs except one, and retained only the critical part of that, because all of them confirm the error to be caused by "OpenCL.dll", which is part of the core software of your
• Movie Studio

  6 answers, most recent on 12/30/2020

  RE: Programme error message
  I'm not sure if either of those possibilities applies... Earlier this autumn, I had the (then) latest driver (v...9030) installed, I didn't get those error messages, and MEP was working fine. So I assume, that v...9030 did support all the necessary
• Movie Studio

  6 answers, most recent on 12/30/2020

  RE: Programme error message
  @MikaS Hi . . . . But it is a pretty annoying feature for this program. Could Magix do something to solve this? . . . . If updating the drivers fixes the issue, then it is not the program that is causing the errors. Two possibilities are: the old
• Movie Studio

  16 answers, most recent on 12/31/2020

  RE: More MEP Problems
  I have the same Effects-tab problem that martin-brennan has, although I get a different error message: Error in module "Qt5GuiMx64Qt57.dll" (Load address: 0x00007FF9CC510000) to address 0x00007FF9CC7F9953 (Exception 0xc0000005