• Other products

  21 answers, most recent on 7/4/2021

  RE: proDA Mercalli 2.0
  @sheng Hi Does the Dell computer have an additional video card installed eg a Nvidia or AMD? . . . . Dell desktop-H6E---- . . . . What is the full name of the computer model? The H6E---- looks like is the computer service tag which I have removed
• Video Pro X

  No answers, created on 6/16/2021

  Black circles when exporting 360 videos with magix video pro x
  Hello. I was wondering if anyone has any solutions to this. Whenever I export a 360 video after I finish editing, it always has a black circle that gets in the way, but it’s not there before I export. I have no idea how to fix this and was wondering
• Movie Studio

  23 answers, most recent on 6/14/2021

  RE: plug-ins
  @jennifer-landry Hi. I have never really used the Vegas Stabilization preferring to use the ProDad Mercarlli II option. I have just tried the Vegas version and it worked OK on my system but I did notice that whether I was using hardware acceleration
• Movie Studio

  16 answers, most recent on 6/14/2021

  RE: Bugging the hell out of me!! Adding any Title templates 3D
  Hi John, and thanks for all the info! Quite a lot to take in! (Remember I'm not great at working with the nuts and bolts of video stuff!!) You very helpfully put a link to the NVIDIA update, which I tried excitedly to install tonight! I clicked your
• Movie Studio

  16 answers, most recent on 6/14/2021

  RE: Bugging the hell out of me!! Adding any Title templates 3D
  Hi John. Afraid not. Only a 'This is a known issue and our developers are currently looking into it', response. Just out of interest John. At what resolution and frame rate did you test the titles as I should have added this only happens to me at
• Photostory

  5 answers, most recent on 6/6/2021

  Jerky Full Screen Preview
  Photostory Deluxe Version 20.01.62 My old PC really struggled with full screen preview of a photostory deluxe project and even at 1/2 resolution was unbearable to watch. So I upgraded to a new pc with B560M AORUS PRO AX (U3E1) Motherboard, 32gb RAM,
• Movie Studio

  7 answers, most recent on 6/4/2021

  RE: My audio driver doesn't appear
  @Reija-N Hi . . . . Nvidia High Definition Audio, coming from my Asus VE248 monitor . . . . Is the monitor plugged into the Nvidia graphics card via HDMI, if so check the settings in Windows, Sound and MEP settings are as shown below. If via a
• Movie Studio

  19 answers, most recent on 7/22/2021

  RE: [Closed] Having some major issues with MEP and would like some help fixing it.
  @jerancampy22 Hi. I think in the very early days most media file types from Macs and Windows were mostly incompatible with each other with Media creatives mainly relying on Macs until Microsoft caught up where upon Apple made the Windows QuickTime
• Movie Studio

  3 answers, most recent on 5/21/2021

  RE: Use of Prodad Hide V1 with Magix Video edit premium
  @ray-w Hi Ray. Hide can be a very resources hungry effect depending on the complexity of the scene being worked on. Out of the preferences options of how to calculate the effect within Hide I personally would avoid using pixel mapping as even very
• Music Maker

  13 answers, most recent on 5/15/2021

  RE: Unable to Record Instruments
  @Brooke-Harvey Hi If you are trying record the audio from the piano via the audio out of the piano and Line in on your computer you will not hear anything until you turn the track AUDIO REC off after recording analog audio. For using the piano as a
• Video Pro X

  8 answers, most recent on 5/2/2021

  RE: Persistance of Memory?
  @CubeAce Hi Ray . . . . Did you add the nine degrees of rotation to the left from start to end of the 'Hulk' clip with the start at zero degrees of rotation?  . . . . The rotation worked both ways ie from 0 to 9 over the duration of the clip and
• Movie Studio

  12 answers, most recent on 4/28/2021

  RE: cannot connect to selected device
  @steelernation Hi Thanks for the specs and settings - nothing obvious with either the computer or the capture settings, however this does assume that: The capture resolution is equal to or smaller than your monitor resolution Windows setting.  The
• Video Pro X

  8 answers, most recent on 4/27/2021

  RE: Blackmagic Output Preview not continuously updating in timeline scrub
  @Beardeboss Hi. I have no idea about the Black magic card but I'm sure the minimum specs for running Premium Pro are less than for VPX. Ray.
• Music Maker

  6 answers, most recent on 4/29/2021

  RE: Activation error
  Hello guys, I am on the version 28 @Felipe-Oliveira Hi, we need to know which module causes the crash. It is not visible on your screenshot. Is it qt5widgets.dll? Then it could be caused by using multiple monitors, for example if Music Maker is
• Movie Studio

  2 answers, most recent on 4/20/2021

  RE: videos 4K
  @jorge-marques Hi We need more information - computer specification, program full name and version number - please quote processor and graphics card names and model in full - see this topic for more details of what is required. A MediaInfo analysis
• Video Pro X

  46 answers, most recent on 4/21/2021

  RE: SORRY TO ASK...
  @MCK It is listed as the minimum spec card for use with 4K footage. You never mentioned it in your original specs. Can you get both GPUs to show in the program settings Display Options? Ray.
• Movie Studio

  9 answers, most recent on 4/7/2021

  RE: Can't seem to edit MTS files in Magix movie 2021
  @Les-Kendrick Hi Les. It's not wise to try to use an SD card as a drive as the sequential read write speeds are just not up to it. Ideally they should be on either a separate internal drive and not your C: drive or an external USB3 hard drive or
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  Hi Steve. There are editors that have better use of using the 'more cores the better' approach such as Adobe Premier Pro and the full version of Da Vinci Resolve but really need top end Ryzen processors to get the best out of the programs whereas
• Movie Studio

  14 answers, most recent on 4/12/2021

  RE: hevc movie export problem - unwatchable second part of video file
  Hey. Thanks for answer @CubeAce. The source video is recorded with OBstudio, using default settings and 1920x1080 resolution. Here is what mediainfo tells me about it: Not sure about the resolution - as both source and export used the same 1080p. I
• Video Pro X

  3 answers, most recent on 3/29/2021

  Random crashes with Error in module "MX3d_PresentationLayer_x64.dll"
  In the last few weeks, when exporting my projects I get this error during the export. It occurs at random times during the export. First when it occurred I was using the version of Magix Video Pro X previous patch level to the current i.e. (Version
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @Former user @Steve-McClelland @Former user @browj2 @emmrecs @johnebaker Hi Steve. Adding a graphics card to a PC build will indeed cut off the inboard GPU unless you run both video ports which means the motherboard must also accommodate a video
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @Steve-McClelland Hi, just read everything 😂 I had a similar prob, as a novice all the above mentioned can be a bit overwhelming, a couple of yrs ago i upgraded to an i7 with 16gb RAM, i quickly upgraded that to 32gb RAM but not because i needed to
• Movie Studio

  150 answers, most recent on 4/12/2021

  RE: Graphics Card
  @Steve-McClelland Hi There is still an issue with the preset you have created - the average and Maximum bitrate should be appropriate for the resolution you are exporting to not the source video. The Average Bitrate to 80000 kb/s and Maximum Bitrate
• SOUND FORGE

  8 answers, most recent on 3/22/2021

  RE: Saving Track Names in Batch Job
   I keep 'important' PCM masters if further editing or different format end user formats may be needed There are 2 basic rules with audio and video editing. Rule 1: ALWAYS keep a copy or even better multiple copies of your original media as well as