• Photostory

  20 answers, most recent on 12/16/2022

  RE: [Closed] unstable program; freezes frequently
  @Sherry-Johnson Hi . . . . back with the freezing issue . . . Unfortunately the dump file does not tell us a great deal of information, this would have to be sent to Magix for analysis. However what may help is the Windows Reliability Monitor. Run
• Photostory

  2 answers, most recent on 11/29/2023

  RE: Moving a Photostory finished project from a desktop to my laptop
  @Stan-Yarrish In addition to the excellent advice that @browj2 has given you (and which you should follow carefully!), I suspect you transferred the .MWP file from your desktop to your laptop. If so, that is the Photostory Project file. It contains
• Photostory

  8 answers, most recent on 9/5/2023

  Photostory Deluxe 2023 Free Download Install Issues
  I installed Photostory Deluxe 2023 version 22.0.3.145 (UDP3) in windows 11 home 10.0.22621 without issue, however when I tried to install the free download packages (aka additional content), some of them would not install. The downloads complete and
• Photostory

  4 answers, most recent on 11/23/2023

  RE: Photostory on CD & DVD 6
  Not sure if you're still doing this John, but I'm needing help again. I have the Magix Photostory on CD & DVD 6 yet, it's such a user friendly one! When I start a new project, I click on the Photos button which brings up all my folders with
• Photostory

  One answer, on 9/29/2023

  RE: how to reinstall
  @Clark-Barker Welcome to the Magix user to user forums. Go to your Magix account, log in, go to My products and find the listing for Photostory Deluxe 2023, where you will find the installer and your serial key. Download the installer and make a
• Photostory

  6 answers, most recent on 12/23/2021

  [Solved] What happened to my ability to edit individual photos?
  I'm a very new user working with Photostory Deluxe (just purchased in Dec. 2021; can't find the version #) on a laptop running Windows 2010. I built a slideshow containing 15-20 slides and was able to edit each one individually using fade-in,
• Photostory

  No answers, created on 7/18/2022

  Install or copy a Sound Collection in PhotoStory
  Where I'm suppose to install or save a Sound Collection that I can be able to see it from the Music Tab in PhotoStory?
• Photostory

  3 answers, most recent on 12/29/2022

  RE: reinstalling software
  @Sean-OGeary Sorry, there is no method to email anything to me! However, you mention you have successfully uninstalled and reinstalled the Photostory software twice before. The key fact is twice. There is a limit of two activations allowed by your
• Photostory

  3 answers, most recent on 1/18/2023

  Adding photos
  When I click the Wizard in Photostory Deluxe 2023 to start it request I manually drop the photos on the timeline but it cannot be done in mass. Each photo has to be clicked one by one to add, how can add ALL photos to be placed on the timeline at
• Movie Studio

  34 answers, most recent on 3/17/2023

  Mercalli Pro V6 Plug-in Offer & Bug
  Greeting all, A query about the latest offer presented when I close Movie Studio 2023. All the video product upgrades are now offered with Mercalli Pro V6 as a plugin, the cheapest of which is Photostory deluxe 2023. I assume that plugin will work
• Photostory

  3 answers, most recent on 10/25/2021

  [Solved] Voice Over
  Hello .... PhotoStory 2022 Deluxe ..... does this program allow me to record my voice to narrate the project (voice over)? .. Thnx
• Photostory

  16 answers, most recent on 7/8/2022

  I have an MP4 clip inserted in my Photostory which will not play audio
  How do I fix this. I have Photostory Deluxe 2015.
• Movie Studio

  90 answers, most recent on 1/13/2025

  RE: Slideshow-Reducing photo length merges Audio track
  @browj2 Hi John A couple of points:- . . . . You are working with objects on track 1 only (except for titles (track 3) and audio (track 5). In timeline mode,  . . . . If you have one applied one or more Collages you can be working with 15 tracks, or
• Photostory

  2 answers, most recent on 11/23/2022

  RE: Ultimate Traveler Package and Travel maps
  @KJ-Lee Hi, In PhotoStory, did you install the Traveler Package? Go to the Templates to see if they are there or if there is just a big white box with a download arrow. John CB
• MAGIX

  23 answers, most recent on 10/28/2023

  RE: Photostory Deluxe 2024 - Update 23.0.1.159
  Hi Bol Thank you for all your help but unfortunately, I still have the problem. I did the repair first and nothing changed so then I downloaded the Visual C both 64 & 86 as you had highlighted. but nothing changed still the program crashed. Ive
• Photostory

  3 answers, most recent on 10/1/2022

  Upgrade of program
  Hi. I bought(upgraded) Photostory 2022 last year on 10/20-2021. Shouldn't I be able to upgrade to the latest new version Photostory 2023, with my current license?? I think I should be able to do it, there are 20 days left before it is 10/20. The
• Photostory

  One answer, on 8/11/2022

  RE: Mac Download
  @james-mckinley Hi The system requirements clearly state Photostory is Windows only. See this Support article, however this will only work if the MAC has an Intel processor Otherwise your options are very limited to alternative MAC software, which,
• Photostory

  2 answers, most recent on 3/20/2023

  RE: HostNotFoundError due to simplitec.com AutoUpdate
  @PJPycroft, @albeber Hi The error message is coming for the Magix Cloud Import feature it cannot be started, it is probably blocked by the PC's Antivirus program. You can uninstall the program which will appear in Apps, Installed Apps in the Windows
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  @ann-hesselsweet Hi Apologies I missed a line out in my post after the folder path where the log file should be:- C:\Users\Username\AppData\Roaming\MAGIX\Fotostory_2023_Deluxe\ Where Username is your computer logon name.  Can you post a screenshot
• Photostory

  53 answers, most recent on 4/2/2024

  RE: Photostory Deluxe Won't Burn DVD: mda reports DVD creation error: 8400
  thank you for trying. the reason i bought this software was it was supposed to be user friendly. i am not a techie and in the past this software has easily made movies for me with my photos. but this time i tried to use video clips hence the
• Photostory

  One answer, on 1/14/2023

  Phoptostory 2013 Deluxe - how can I get the additional transitions
  I am still using the Photostory 2013 deluxe (indeed, the 2013) on a Win 10 PC. It still works fine, but I only have the default transitions. I once also had the like Objects, Iris etc., but I seem to have lost them. Does anybody have an Idea, how I
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi . . . .  Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics
• Other products

  8 answers, most recent on 11/1/2024

  RE: PhotoStory on CD & DVD 10 Deluxe
  @Ed-Merritt Welcome to the Magix user to user forums. The latest incarnation of the software you have is called Photostory Deluxe 2024 and is actually version 23. So, your version 10 is now very old, unfortunately. As a result, it is highly likely
• Photostory

  7 answers, most recent on 9/21/2023

  RE: Help werkt niet
  @emmrecs Hi Jeff . . . . Where should the downloaded pdf file be saved? . . . . Anywhere you like - it is the action of downloading the PDF that appears to trigger the in-program Help. Added: I have found an issue with this, accessing the Help file