• Movie Studio

  17 answers, most recent on 2/8/2017

  RE: Border Effects to use a Portrait image in a wide/full screen video
  Warning: I have never tried this but I would guess the procedure to be as follows: Insert your original footage twice, on two adjacent tracks. Click on the "eye" symbol at the beginning of track 1 to temporarily turn off this track's video. On the
• Movie Studio

  17 answers, most recent on 2/8/2017

  RE: Border Effects to use a Portrait image in a wide/full screen video
  Warning: I have never tried this but I would guess the procedure to be as follows: Insert your original footage twice, on two adjacent tracks. Click on the "eye" symbol at the beginning of track 1 to temporarily turn off this track's video. On the
• Photostory

  2 answers, most recent on 2/6/2017

  PS2017 - "Requires effects reset" - cant this dialog offer to reset?
  If you have applied effects to a photo, then try some other action that requires adding other effects - the app prompts "photo already has effects. Please reset this before applying these effects." (or something like that).  Cant the pop-up dialog
• Music Maker

  4 answers, most recent on 1/20/2017

  RE: Lost serial nr
  Hi Assuming you registered the program online, browse to the magix.com website and click the My Account icon ( head and shoulders symbol) top right of the home page. Login with the email address and password you registered the software with. Click
• MAGIX

  68 answers, most recent on 6/11/2018

  RE: Welcome to the new magix.info
  @Griff, When you click on your Avatar, does the menu pop-down? If so, when you click on Messages, what happens? Can you post a screen shot? Which browser are you using? I'm using Edge. The Messages show up on an overlay window which has to be closed
• Movie Studio

  14 answers, most recent on 12/15/2016

  RE: Why might I not be able to make keyframes for "Section" parameters?
  Actually you can do it without using masks. The trick is to apply the "Section" effect then apply a "Movement Template", in your case Mike a Left to Right pan, and then go to the "Camera Movement/Zoom" effect window and the KFramer becomes
• Music Maker

  3 answers, most recent on 10/20/2016

  RE: I just upgraded to Magix Music Maker 2017 because my previous version just quit working. Should it be running so slow that I can't actually get anything done?
  You can try putting your computer on high performance to do this simply right click on your battery symbol at the bottom right of your computer this will not limit your computer as it might be set to, however your computer might heaten up since
• Music Maker

  One answer, on 10/19/2016

  RE: Magix music maker live 2017
  I too had this problem I came to a conclusion that it was just the lack of cpu. Things like data cache and files from surfing the web can slow your computer down but I will tell you what I did for this to help. First go to the battery symbol and
• Music Maker

  One answer, on 10/19/2016

  RE: I would like to install Magic Music Maker into another computer. What can I do?
  You can install it on the other computer, however once you do you will need to go on the magix website and deactivate the current computer as you can only use it on one computer at a time. It should be under my products where your product serial
• Movie Studio

  2 answers, most recent on 10/7/2016

  RE: Effects do not work in MEP 2016 Plus
  Many thanks - I found the problem.  Clicking the lightening "flash" symbol solved the problem.  I did not realize that Video Effects can be turned on and off with this control. Again thank you for your support!
• Photostory

  2 answers, most recent on 10/5/2016

  Access timeline from template
  Ona movie template how to do I get onto timeline, there seems to be no symbol button for it
• Movie Studio

  8 answers, most recent on 9/10/2016

  RE: Volume and multi resolution videos
  Hi Ray Volume - Right click the audio track and choose "Volume curve" from the menu. A green line will appear at the top of the audio track. Left click on a position in the track that the volume should alter at. A small green box will appear on
• Movie Studio

  One answer, on 8/31/2016

  RE: Is there an equivalent to Camtasia's "Stitch" function?
  Hi There is no 'stitching' option, an alternative to grouping is to lock the track - lock symbol left of the track while you adjust the volume levels and then unlock again - while locked an object cannot be moved. Locked tracks does have some
• Movie Studio

  3 answers, most recent on 8/28/2016

  RE: has stopped recognising external dvd recorder
  Hi I assume by internal and USB disk drives you mean optical drives ie DVD burner. We also need more information about the laptop specification, the external optical drive make / model,  Windows version, if 10 was it an upgrade from 7 or 8 and
• Other products

  4 answers, most recent on 8/25/2016

  RE: Online Album
  Can't be much simpler can it. 1. Click on invite 2. Add or choose an existing contact. 3. Tick box next to contacts email address 4. Click Invite Message box pops up on screen 'The Invite email was successfully dispatched'. 5. Click
• Other products

  4 answers, most recent on 8/25/2016

  RE: Online Album
  Hi The login box for your site pops up OK and refuses non valid email / password combinations as it should. Do you have any symbols or spaces in the password for the site - if so try removing them and use upper, lower case and numbers only in
• Movie Studio

  8 answers, most recent on 8/25/2016

  RE: Realtionship between Position and Rotation
  Thanks Walter. Often I do include a symbol, such as a walker / car / bus / train / plane / etc. Or even a small plain circle, which has the advantage of being unchanged whatever the current direction. But sometimes, as in this case, I prefer a
• Music Maker

  3 answers, most recent on 7/27/2016

  RE: How do I create a Support Request to MAGIX Customer Service.
  Go to the Support page, click on Technical support, Magix Login, personal service area, then login. I presume that you already have registered with Magix as you should have done before or after purchasing. If not, then  your will have to create an
• Movie Studio

  15 answers, most recent on 7/25/2016

  RE: Workflow methods?
  Hi Terry Good to see you have your new rig up and running. Did you get a discreet graphics card in the end, or are you seeeing how things go with the Intel graphics and if so, is the HDR behaving with with the Intel iGPU? I have resisted using
• Movie Studio

  4 answers, most recent on 7/21/2016

  RE: Collage effecst with MEP 2015 (how to apply them)
  Hi Terry,  Hi John, Thank you very much for the info.    I did have some idea on how to apply them but did not do it quite right.  I did try to apply the effect  to all images selected and not only on the first one.   Also I did not have any
• Music Maker

  One answer, on 6/24/2016

  RE: entering chords into Magix
  Hi, Yes and no. First watch this tutorial on getting started in MMM. You cannot just enter a letter, you have to press on the keys on the on-screen Keyboard (Keyboard tab). First, you have to select an instrument, like Vita Acoustic guitar
• Movie Studio

  7 answers, most recent on 6/26/2016

  RE: Import via browser does not see videos beyond certain folder depth
  Hi . . . . Is there a folder depth limit (or name lenght limit) in Magix video to import videos? . . . . Yes and No - there is a folder path character limit, however it is in Windows not in the program. The folder path length you
• Movie Studio

  7 answers, most recent on 6/26/2016

  RE: Import via browser does not see videos beyond certain folder depth
  Hi . . . . Is there a folder depth limit (or name lenght limit) in Magix video to import videos? . . . . Yes and No - there is a folder path character limit, however it is in Windows not in the program. The folder path length you have is
• Movie Studio

  5 answers, most recent on 5/9/2016

  RE: Audio timestretching on Movie Edit Pro MX
  Hi Thanks for the MediaInfo data. It looks like a standard HD file except for the line . . . Frame rate: 46.875 fps (1024 spf) . . . in the Audio section, is not correct. Audio files do not have a framerate - this leads me to suspect that