Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Music Maker
3 answers, most recent on 8/8/2024
When I upgrade, will all my computers receive the upgrades

I have several computers, two iPhones, and an Apple tablet. When I upgrade, are the upgrades received on my other computers?

Movie Edit Now
One answer, on 2/28/2026
Activation of HVEC-Codec Feature

Hi all, I had this activated on a previous computer. I've a video from an iphone that I want to edit. It's probably the first time doing it on a new PC. It says I need to activate the HVEC-Codec. I had the orginal order number and it had the

Movie Studio
9 answers, most recent on 3/5/2024
RE: 2023 Version - Error message when loading MOV file

All I want to do is edit an iPhone video. If software cannot do something this basic for all the iPhone users then something is wrong. As SP proposed, I recoded the file with XMedia Recode to MP4 and this works fine. But why it this not supported by

Movie Studio
12 answers, most recent on 3/25/2025
RE: Black screen in video

Problem Solved. Thank you @AAProds @Gid @johnebaker @CubeAce Black screen eliminated two ways (1) using Handbrake to convert current files and (2) changing the settings in the iPhone camera from Highly Efficient to Most Compatible. Very helpful,

Movie Studio
14 answers, most recent on 10/29/2024
RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption

@Apollo89x Hi. if you are getting problems with HEVC recording, personally I would stick to using H264 which according to the iPhone 14 web page the phone supports. That would cut down possible problems with the video footage as H264 is a much more

Movie Studio
10 answers, most recent on 11/16/2024
Edit pro 17 rotation/mirror effect

When I import portrait video from my iPhone it goes on its side. I have tried using the rotation/mirror effect I can set it upright. However when closing and reopening the program it reverts on to its side, not saving the effect. Am I doing

Movie Studio
15 answers, most recent on 5/14/2024
RE: frame rate

I have been using a sony camera on a gimbal for videoing property. I thought I would use the sony camera which is set at 50/100 (suits my purpose) for the internal and experiment with my Iphone 11 pro for external. My project setting are 50/100 and

Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black

@Gid @CubeAce I tested the two photos in Vegas 19 and it works. As @Gid has suggested, untick enable legacy AVC decoding. That might sort you out. PS. Even tho VP opens these files from my phone & the iPhone they're a bit slow going so I

Movie Studio
12 answers, most recent on 3/25/2025
RE: Black screen in video

@friendflyer 👍 I mainly use a different editor & I think a lot of the people on here that use Magix don't either use iPhones or they don't experience MOV HEVC, so if you could upload a file to Google Drive for us to try it would be helpful for

Photostory
10 answers, most recent on 2/19/2024
RE: Photostory deluxe

@Helge-Bruun Hi Photostory does not support HEIF/HEIC images and does indeed crash when trying to import them. To use them, they have to be converted to jpg, on an iPhone this can be done without 3rd party software - see method 1 here, for Android I

Movie Studio
35 answers, most recent on 11/12/2024
RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?

ProRes and ProRes RAW are two different recording formats (codecs).So you should pay close attention to the settings for ProRes on your iPhone.For example, not a single Magix software is licensed for Pro Res RAW.I couldn't convert Pro Res RAW into

Movie Studio
80 answers, most recent on 2/12/2024
no audio for mov files

I am using movie studio 2023 version. When importing mov files from iphone I am unable to hear any sound at all. Is it possible a codec issue? Please advise on any possible solutions to fix this issue. I want to use the apple log mov files from my

Movie Studio
5 answers, most recent on 3/30/2024
mp4 3D files from qoocam and iphone Spatial Video

Tried importing 3D files from Qoocam Ego (side by side), but the timeline does not see two tracks, only one video track with the side by side frames and a sound track. Cannot see the iPhone Spatial video as 3D files. What need to be done? Tried

Movie Studio
4 answers, most recent on 4/15/2025
RE: Vid-aud track

see what happens when time goes by. thanks guys. found it, mybad. Alright the concern is Magix and the DJI mic 2 as you see this is shot from a Sony ZV1M2, and external DJI mic 2 with a -12Db notice how NICE and large the iphone audio is on track 2.

Movie Studio
24 answers, most recent on 12/28/2023
RE: problems with import mov files

Files are from iphone 11 pro, other windows application doesn't have a problem with mov

Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black

@Can-Dive @johnebaker @CubeAce Hi, VP21 & VP22 take a moment to load the iPhone heif. These are my VP21 settings. Both VP21 & 22 show this plug being used, this isn't an addition I've installed so you should have this (I think), if you

Movie Studio
89 answers, most recent on 5/5/2025
RE: Upon importing my photos, they turn to black and white or all black

@CubeAce @Can-Dive @johnebaker Hi, I got an iPhone HEIF from a friend, he has the latest updates on his phone. Neither MMS nor VPX will read this file or show a thumbnail but VP22 will. (it does recognise it in the msg as .heif tho not .heic like

Movie Studio
70 answers, most recent on 9/19/2025
RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

@CubeAce I used no Apple equipment during this videoing session. I only use my iPhone audio as back up., a last resort as I know Apple files can have issues, like frame rate issues that prevent MEP from displaying the entire video in the timeline.

Movie Edit Now
2 answers, most recent on 6/10/2024
RE: MXMPEG2 Error 0110 trying to add iPhone recorded video

@MIKHAIL-Ogranovitch Mikhail, it's probably because MEP2015 doesn't have the decoders for the HEVC/H264 MPEG-4 codec, which iphones record-in unless changed in the camera settings to AVC/H264. Could you give us the MediaInfo readout of the