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Thanks for the response! I feel real ignorant about now. However, no matter what I do, I do NOT see the word "audio" anywhere! The thing I did notice was after loading the "file", on the top line where the entire file is shown in its small size,

Xara Designer Pro

26 answers, most recent on 12/21/2024

RE: Sad update for users of the perpetual licence of Designer Pro X19

hi John. i solved the problem with the copy numbers! i simply opened new document as i need it then i printed the empty page with copy number set to 1. after that i saved it as "TEMPLATE" with all setting for the document as well including number of

SOUND FORGE

No answers, created on 12/10/2023

BUG: CoreFX Utility Plugin - Stereo Width doesnt save the results

BUG - blocker: Please, CoreFX Utility Plugin - Stereo Width doesnt save the percentage. It works in "preview", but when you press OK, it will save the Stereo Width allways with stereo width 100%. PC version. Many thanks in advance...

Video Pro X

4 answers, most recent on 2/28/2025

RE: Working with Collages

Hi @johnebaker Thanks for the answer to my first question. I probably didn't word my second question properly. I know it's easy to replace a collage with another collage or to "delete" a collage using the "undo" (Ctrl Z) function. But, for example,

Movie Studio

22 answers, most recent on 4/9/2026

RE: MS re-names every new import to the name of the last saved project!

This bug as started occuring, yet again! -_-I have attached screenshots showing it:As stated in my original post...There is no such file in existence on my computer named "end 1b".That was the name I assigned to project which I saved via MS, 3-days

Movie Studio

6 answers, most recent on 2/1/2026

RE: Video Deluxe 2026 Could Not Find a Part of the Program

Sadly, I tried this. Didn't work. Removed all the files / folders and the registry keys. No luck. For fun, I removed 2026 and went back to 2025. Same issue. Clearly, there's some software conflict with an otherwise stable, happy Windows 11 install.

Photo & Graphic Designer

3 answers, most recent on 7/3/2024

RE: [Closed] Return/refund

I just purchased photostory deluxe. I do not have one drive on my computer. Program will not find my old photostory because it looks for one drive. I will NOT save to one drive. I want a refund. Purchased today July 2, 2024

Photostory

9 answers, most recent on 7/28/2024

RE: Added text settings

When I wanted a black background for a title, I put my phone face down on a piece of black velvet fabric & took a photo which I then saved into the photo pool I was using. I then added the text onto it & that worked perfectly.

Video Pro X

24 answers, most recent on 10/8/2024

RE: VPX Converting a Movie (MVD) to a Project (MVP)

@AAProds @browj2 John CB, thanks for the clarification that the movie needs to be exported first. I'm currently reviewing my current workflow and have decided to use VPX's capability of having multiple movies within one project. And while a movie

Video Pro X

13 answers, most recent on 9/22/2024

RE: Bug in Video Pro X 16

@preacherallen Hi, I go to program settings and check "Video output activated" and the program monitor appears on the second monitor. That is for something else. Don't use it. Uncheck it. The windows are all moveable/resizable. Simply drag the

Movie Studio

10 answers, most recent on 1/18/2023

RE: [Solved] Twitch exported video goes blank after few seconds

@Ari-Liekola Still a WIP but you'll get the ghist of it... Using Mediainfo, determine desired frame rate Video Output>Filters Transform, DC on Resample FPS Mode:Custom New Frame Rate – as per Mediainfo Interpolation ?? OK, Close Output format MP4

SOUND FORGE

6 answers, most recent on 5/3/2025

Personal email address in ENGINEER meta data field !

I've just noticed that my personal email address is in the ENGINEER meta data field!How do i stop this being encoded into my files.How do I remove this.This is probably illegal as it breaks privacy laws in the UK. Its definitely Sound Forge adding

Music Maker

12 answers, most recent on 9/1/2024

RE: Musicmaker 2025 Premium is not working for me.

@gjonny Hi. The issue was resolved by me putting the Music maker folder back on drive C instead of the D drive - "trying to save space", which the program was temporarily able to use when I scan for sound pools but will lose the pools after I

Video Pro X

29 answers, most recent on 12/14/2023

RE: Video showing black in timeline and on export

One more thing - would you recommend saving projects to a separate drive then C or save it within the folder on C for Magix Video Pro X?

Movie Studio

5 answers, most recent on 7/3/2025

RE: 2nd try AI Media Management in Video Deluxe

@bjtap Hi . . . . Many inaccurate classifications . . . . Agreed. The reset AI Classification option is under File, Settings, Default values, this removes all Classification entries. initial testing suggests there is no way of editing the

Photostory

3 answers, most recent on 3/19/2026

Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme

Hi everyone, I recently purchased Photostory Deluxe 2026 and Photo Manager Deluxe on March 11, 2026, but I am unable to install either program. When I run the installer, a window briefly appears on screen and then immediately disappears — the

Music Maker

3 answers, most recent on 12/2/2024

RE: Unable to export

I had the same problem. Bought a faster computer and it works better, but Magix is still notorious for crashing with More than 10 plug ins especially from outside publishers. Make a folder with the project inside it and save the file to a wma inside

Other products

One answer, on 2/1/2023

RE: [Solved] Photo Manager Deluxe non-supported file format

@Lisa-Smeallie Welcome to the Magix user to user forums. I assume you are trying to delete the non-supported format file from within Photo Manager, and that is producing the error message? Is that correct? If so, you need to close PM and use Windows

Movie Studio

52 answers, most recent on 3/8/2025

RE: Update

@emmrecs Greetings Jeff, As well as the three "in progress projects" I tried I also started a new 5 minute VHS to AVI SD using only Gamma correction and Neat video. It worked, edited and exported cleanly without any problem. I saved it, closed down

SOUND FORGE

38 answers, most recent on 10/8/2024

RE: Sound Forge Minimal Video tools; what do I need next?

OK..guilty of tunnelvision...I saw detach video dropdown that toggles to reattach video later. It didn't occur to be how to 'remove' audio because was looking for a menu item. I guess I just highlight & cut/delete the audio in the waveform

Photostory

One answer, on 3/18/2025

RE: Hangs, does not ever complete

@Bob-Guzik Hi Are the UHD Graphics 770 drivers up to date? The latest version is 32.0.101.6647 - direct from Intel. What is on the timeline at about the 96% position? Try, removing the last 5%, save the project with a different name and then export

SOUND FORGE

10 answers, most recent on 2/12/2025

RE: Sound Forge 18 Build 21Back Up Toolbars?

Thanks for the reply. Unfortunately restoring the registry keys you mentioned didn't help. I actually suspect that the changes I'm making are not being fully recorded in the registry. Currently, I can make changes to the toolbar layout and then

Movie Studio

2 answers, most recent on 10/20/2025

RE: Hi I bought the program in 2012 now this does not allow saving as mp4

@Timo-Nieminen Hi . . . . does not allow saving as mp4 format asking for activation code . . . . Movie Edit Pro, 2012 or 2013 (?) are obsolete and the paid for codecs are no longer available. Depending on the computer specification, it may be

Movie Studio

2 answers, most recent on 12/31/2022

[Solved] Where is the "Title Templates" Folder?

I'm looking for the folder which stores user created Title Templates. I've looked in the Program, Program Data and App Data folders, but can't find this folder, even in Movie Edit Pro. I know it has to be somewhere because I saved a copy of the