• Video Pro X

  No answers, created on 5/27/2025

  Neat Video new release, version 6.0.6, now available
  Just a heads-up to the users of NV6 with VPX and/or MMS that a new update, version 6.0.6, was released yesterday and can be downloaded from your user account. JeffForum Moderator
• Movie Studio

  14 answers, most recent on 3/26/2025

  RE: MP3 imports are being reduced to 4-seconds length + Not playing!
  I haven't ever tested MP3s in MEP before (as never had the need).MP4s always worked though.I haven't downloaded any updates / Nor made any changes to any settings. 
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
• Music Maker

  4 answers, most recent on 8/15/2023

  [Solved] Audio keeps jumping when I try to move it
  I like to use magix to edit music to my liking like remixes etc and never had a problem before and I decided to update as I kept getting the pop up and now when I try to edit this keeps happening? how do I fix it thank you. I uploaded a clip in the
• Xara Designer Pro

  3 answers, most recent on 3/3/2025

  [Closed] Where can I download XARA designer pro app
  My xara pro isn't updating the icon is still on version 19 and it keeps telling me to upgrade please help what do I need to do
• Off topic

  13 answers, most recent on 2/27/2026

  Payment not received email
  I recently got an email claiming my payment wasn’t received and they would pursue legal action if not paid, but on PayPal and my credit card statement both payments cleared just fine. I’ve tried really hard to contact support for the issue and have
• Music Maker

  2 answers, most recent on 11/3/2023

  [Solved] INI file not found
  When I try to load Music Maker I get a message "C\Users\...\AppData\Roaming\MAGIX\mm25\MxAutoUpdate.ini was not found". The program does load and I see I can update it online using the menu system, however when I attempt this, I get the same
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person.  ProDad
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  Jeff- thanks for the advice. Windows update history Scan results Windows Resource Protection found corrupt files and successfully repaired them.For online repairs, details are included in the CBS log file located atwindir\Logs\CBS\CBS.log. For
• Movie Studio

  9 answers, most recent on 6/8/2025

  Update plugins
  I am considering updating to Video Deluxe 2026 the plus version, from Studio 2025. My question involves the added plugins. I already have all of them from previous purchases and I expect my Pixelan and New Blue Total FX will be picked up or can be
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  @Alan-Workman Thanks for the further update! I'm glad the updated drivers seem to have allowed you to at least open the program! However, a 30 minute wait is a serious pain! When you had installed the updated drivers did you do a full computer
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hi, Thank you for your prompt reply. Unfortunately, I first need to clarify the issue with my licence with the MAGIX technical support department.The last licence I purchased was [MEP 2021 - 20.0.1.80]. According to the rules, I was able to update
• SOUND FORGE

  5 answers, most recent on 2/6/2026

  RE: Sound Forge 18 voice for test to voice question
  Where is the "Text-to-speech" located at? "View> Magix Hub"TTS was originally available only in the SFP-18 Suite version, but was later included in the standard version of SFP-18. You may need to update to build 21 (or later.. if and when a
• Samplitude

  One answer, on 1/19/2024

  RE: [Solved] Can't save changes of UAD native plugins in Samplitude proX 7
  @park-wong it's a problem caused by the latest UAD plugins. The Samplitude developers fixed this just days ago in version X8. Since there are no more updates for X7 your options are to revert to earlier versions of your UAD plugins, or wait until
• Music Maker

  One answer, on 10/10/2024

  App stuck
  App stuck "Updating program layout" after upgrading to the 2024 version. Suggested fixes?
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Hallo @Can-Dive, As a Dutch moderator I would like to respond to all your comments. As you may have read somewhere, Magix Germany has changed hands. There is currently a major internal reorganization going on. This has some consequences for us as
• Movie Studio

  3 answers, most recent on 12/8/2024

  RE: Neat Video
  @me_again Hi Andy Thanks for the heads up - updated. John EB
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @SandyRaw The latest version is Acid Pro 11. I believe 'Next' was version 9. I don't think that new plugins will run any better in 11. You can try to run a VST chainer like Plogue Bidule inside Acid and then load plugins inside Bidule. This might
• Video Pro X

  15 answers, most recent on 11/13/2024

  RE: VPX/MMS frame rate variable
  @Betovalle The latest version of VPX16 is 22.0.1.247 (just updated today!) Jeff
• Movie Studio

  6 answers, most recent on 6/7/2025

  RE: Green Thumbnails
  @johnebaker Hi. Ah 👍, so an update is bad in this case. In that link - 'If you need DirectX 12 applications running on these processor's graphics, downgrade the driver to version 15.40.42.5063 or older.' - is basically a rollback, the opposite of
• Movie Studio

  7 answers, most recent on 6/7/2025

  RE: Zooms
  @DRORENGEL Hi . . . . magix movie studio 2025 platinum v. 24.0.1.199 . . . . You are missing several patches, the current version is 24.0.1.239. Check for the latest patch under Help, Update online ... John EBForum Moderator
• Movie Studio

  7 answers, most recent on 11/5/2024

  NewBlue updates
  Greetings, I have quite a few NewBlue effects that have come with various incarnations of MEP/MS and I've just updated them mostly without a problem. I say mostly because one of the plugins I have is "Elements 3 Overlay" and the NewBlue Application
• Movie Studio

  27 answers, most recent on 2/27/2025

  RE: Neat Video - Version 6.0
  Greetings, Just updated to the new patch 24.0.1.239 and all seems to be well on my system. I did create a system restore pont first though 😀 AndyW
• Photostory

  21 answers, most recent on 11/14/2024

  RE: New instal freezing at splash screen
  Hi No second dialogue box shown. Only the smiling bearded chap and the child seen displaying updating program layout