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  • Movie Studio
    14 answers, most recent on 12/14/2021
    [Solved] I Purchased Movie Studio 18 but actually received Movie Studio 2022
    Movie Studio 2022 PlatiniumVersion 21.0.1.92 (UPD3)Code UG 5929 KA1 Good Morning all, I am working in a comagny which bought multiple Movie Studio 18 license (7 if I remeber well). Some of my colleagues installed the soft pretty quickly after we
  • ACID
    2 answers, most recent on 12/10/2021
    RE: [Solved] Multiple midi tracks in Acid Pro 10
    Many thanks for your response. I cannot account for this, but repeating today what I did yesterday, it worked! I have no idea what I did wrong, but duplicating your example worked fine. I then did it again with Pigments (which is a dream of a synth,
  • Samplitude
    2 answers, most recent on 10/30/2021
    [Solved] MIDI "sync issues" when looping
    Hi there - using Samplitude x6 pro - and finding that the control of external midi devices (and clock out) goes "wonky" - especially when starting at the beginning of a project (i.e bar 1.1.1) and if i am working on a 4 bar loop - and timing becomes
  • Movie Studio
    4 answers, most recent on 10/28/2021
    [Solved] Looping playback
    Movie Edit Pro Premium Ver. 17.0.1.150 I'm having trouble with looping in the program. When I left click to add start bracket and right click to add finish bracket, I get the blue strip, but the playback ignores the stop and carries on to the end of
  • Music Maker
    4 answers, most recent on 10/26/2021
    [Solved] VST Plug-ins wind instruments breath control
    I am using an AKAI EWI USB for midi controller. In the supplied Aria software for EWI I can control breath attack to put more emotion into my music. Unfortunately the supplied Ewi patches are not the best. I have purchased Brass, flute, cello vst
  • Photostory
    6 answers, most recent on 12/2/2021
    [Solved] Burning slideshow as a Blu-ray iso takes 9 hours
    I am using Photostory 2022, original version. I know there have been two upgrades, but when I upgraded to version 21.0.1.76, some of the effects did not work, so I put the original version back, until I finished the slideshow I was working on. The
  • SOUND FORGE
    2 answers, most recent on 10/10/2021
    [Solved] Sound Forge Audio Studio Loud White Noise Sound from Right Speaker
    I'm running Sound Forge Audio Studio 15 on a Dell XPS15 laptop. A problem has arisen that I've not been able to solve. Intermittently, when I try to play an audio file with Sound Forge Audio Studio there is a loud, white noise hissing sound coming
  • Web Designer
    4 answers, most recent on 6/17/2022
    [Solved] PLEASE HELP!!! Xara online webhosting...
    Hello All! I recently upgraded to Xara Pro X 18.5. I was given a free year of online hosting. I am currently trying to register with xara online with the coupon code they provided me, however every time I try to submit all my personal details I get
  • Music Maker
    7 answers, most recent on 9/24/2021
    [Solved] How to Get Items Purchased with MM 2020 into MM 2021 and New Computer
    There was a similar post ( Mikey ? ) but didn't solve my somewhat different problem. Windows 10. I purchased MM 2020 and a lot of instruments and sound pools. I have all those folders saved ( Database, Live Pads, MxSynth, and Soundpools ). Then the
  • ACID
    9 answers, most recent on 7/1/2025
    [Solved] This file cannot be added to Acid Projects mp3 may not be supported
    ACID Music Studio Software Version 11.0.10 (Build 21) 64-bit. When trying to import an mp3, I'm getting the following error message: This file cannot be added to ACID Music Studio projects. The file type may not be supported. I just got this new pc
  • Music Maker
    4 answers, most recent on 9/16/2021
    [Solved] Getting purchased items from store into Magix Musicmaker
    Hi all, this is probably easy but I am confused! Magix MusicMaker Premium. Win 10.How do I get purchased soundpools or Vst instruments from store into Magix Music Maker. When I first installed the product all freebies turned up in the Download
  • SOUND FORGE
    22 answers, most recent on 9/10/2021
    RE: [Solved] Error message: "There is no template available for this format.
    k just to tie this one off in case anyone needs to read this in the future. In Music Maker, I can open a 4 track .wav file and it will save just fine as an MP3 because the program does the work it needs to to make this successful. In Sound Forge
  • Movie Studio
    8 answers, most recent on 9/10/2021
    [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
    I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
  • Music Maker
    One answer, on 9/9/2021
    [Solved] Keyboard not playing sound where I need it to
    Hey, so the program defaults to playing audio through the ASIO driver (which I dont have) so it ends up playing through my speakers instead. Nothing out of the ordinary here except I need it in my headphones. When I change the selection to either
  • Movie Studio
    15 answers, most recent on 10/21/2022
    [Solved] Magix Movie Edit Pro Plus 2022 - Transitions.
    Hi I am using Magic Movie Edit Pro Plus (2022) version 21.0.1.85. Windows 10. None of my transitions are working. Not in the preview or when applied to the timeline. Any assistance would be appreciated. Thanks.
  • SOUND FORGE
    2 answers, most recent on 9/3/2021
    [Solved] Unable to successfully install Sound Forge Pro
    I have an odd problem and I could sure use some help…When I tried to install Sound Forge Pro 13 on my preferred PC I get the little yellow yield signs with the exclamation point in the middle of them. I thought the executables were corrupt so I
  • ACID
    One answer, on 8/30/2021
    [Solved] Melodyne 5
    Hey, so I bought Acid Pro 10 back in March, then upgraded to 10 Suite earlier this month. And with both of them, I noticed I had received this Melodyne program. Now, I'm having troubles using it, because I have no Serial Number for it... I was
  • Music Maker
    3 answers, most recent on 8/26/2021
    [Solved] no sound at all from Ashampoo Magix music maker 2021 version 29.00
    I am getting no sound at all. I have installed Asio4ALL.Still no luck. I have found what i think is fault in my download. Please see downloaded file. I am not very savvy on computers, any help would be appreciated.
  • Movie Studio
    3 answers, most recent on 8/23/2021
    [Solved] Movie Studio 18 Platinum will not start
    Hi, I have just purchased and installed Movie Studio 18 Platinum, when I double click the icon it will not start, nothing happens. I have other Magix products installed (older version of Movie Edit Pro Plus, Magix video Pro X) and these start
  • Samplitude
    8 answers, most recent on 3/18/2022
    [Solved] Failed to install Microsoft Visual C++ 2013 Redistributable (x64)
    There is an update available for ACID Music Studio. When I install this update, it wants to install Microsoft Visual C++ 2013 Redistributable (x64). I click Next, then receive errors: ========================================================ERROR:
  • Samplitude
    7 answers, most recent on 8/20/2021
    [Solved] Cant seem to figure out how to get started with this program
    program: Samplitude Music Studio 2019 ver: 24.0.0.36 (DP3) OS: windows 10 64-bit headset: HyperX Cloud Revolver S 7.1 (USB-A) so there's a few things that I'm really struggling to figure out. the first one being that I'm trying to figure out how to
  • Music Maker
    One answer, on 7/27/2021
    [Solved] Where is VolumeFormer CoreFX plugin?
    Hi!I've installed VolumeFormer, but don't know how to access it. It doesn't appear in FX, mastering etc. Any advice on how to find it much appreciated.Thanks!James 
  • Video Pro X
    3 answers, most recent on 7/25/2021
    [Solved] Update service for Video Pro X 17.0.3.68 and can't contact Magix
    Hi, I got the Video Pro X on August 15, 2020, which includes 1 year of Update Service.  Today it is July 25, 2021 which is within the year of Update Service.But when I try to update the program, it asks me to pay to extend the service even though I
  • ACID
    One answer, on 7/28/2021
    [Solved] Acid 8.0 Rendering tracks 24bit 44,1Khz mono
    Hi! Is there an option for 24 bit 44.1Khz mono when rendering files? I only get to render in stereo when I use 24/44,1 I use Acid 8.0 version 8.0.12 (build 26) 64-bit, Windows 7 pro 64-bit. Your help is much appreciated! Thank you. Thomas
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