• Photostory

  6 answers, most recent on 12/15/2021

  RE: [Solved] Photostory Deluxe 2022 Error on Start-up and Shutdown
  @kurt1955 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. In your circumstances you need to create a Support ticket. Follow carefully through each page and ensure you select the option to "Contact Technical
• Photostory

  6 answers, most recent on 12/15/2021

  [Solved] Photostory Deluxe 2022 Error on Start-up and Shutdown
  Ever since I upgraded to PS 2022, I get a crash log screen every time I start the software. After I send the crash report, I can use the product just fine. In addition, ever time, I shutdown PS2022, I receive the "a serious error has occurred"
• Photostory

  6 answers, most recent on 12/2/2021

  RE: [Solved] Burning slideshow as a Blu-ray iso takes 9 hours
  Hi John I did reinstall Photostory 2020, and it did make the blu-ray burning process a bit quicker, but not to an acceptable level. So I guess my options are to upgrade my system, or find different software that my system can handle. Either way,
• Photostory

  4 answers, most recent on 10/30/2021

  [Solved] Change project path
  Just upgraded to Photostory 2022 from 2015. I changed my install path to drive E but missed the projects path thin king it could be changed later. There is no way in the program to do this, a bad mistake in my opinion, but wondered if there is a way
• Photostory

  6 answers, most recent on 12/2/2021

  [Solved] Burning slideshow as a Blu-ray iso takes 9 hours
  I am using Photostory 2022, original version. I know there have been two upgrades, but when I upgraded to version 21.0.1.76, some of the effects did not work, so I put the original version back, until I finished the slideshow I was working on. The
• Photostory

  3 answers, most recent on 10/25/2021

  RE: [Solved] Voice Over
  @Steve-East Hi Photostory 2022 does have the capability to record 'voice over' - on clicking the record button a dialog box will open for you to select your microphone input, the type of recording ie full slideshow or for a single image as shown
• Photostory

  3 answers, most recent on 10/25/2021

  [Solved] Voice Over
  Hello .... PhotoStory 2022 Deluxe ..... does this program allow me to record my voice to narrate the project (voice over)? .. Thnx
• Photostory

  2 answers, most recent on 9/29/2021

  RE: [Solved] set a start marker after a song introduction instead of at beginning
  @Sally-Weigand Hi . . . . The MP3 song I want to use for my photostory has too long an intro and I want to start the music after this to begin . . . . If you are not working in Timeline mode - switch to it, select the music audio object and cut the
• Photostory

  2 answers, most recent on 9/29/2021

  [Solved] set a start marker after a song introduction instead of at beginning
  The MP3 song I want to use for my photostory has too long an intro and I want to start the music after this to begin when the photostory begins. The manual says you can set a start marker after a song intro but not just how to do this. Does anyone
• Photostory

  One answer, on 9/18/2021

  RE: [Solved] H.264 fails
  I got it fixed, I had to turn on hardware acceleration in windows 10 to get it to work its off by default. I found it in a post and all worked fine after turning it on. I could then use the photostory to turn it on and off. How to enable or disable
• Photostory

  One answer, on 9/18/2021

  [Solved] H.264 fails
  Is the H.264 free in photostory 2022. I can not get any thing to burn using it burning bluray, comes up with error when rendering the menu, menu encoding failed. I tried about all the menus also fails with the same thing on AVCHD. Using the MEEG-2
• Photostory

  4 answers, most recent on 9/18/2021

  RE: [Solved] Error during export MP4/HVEC
  Hi, Thx .. I have enabled the multiple IGP in the BIOS . (multiple IGP was disabled in my BIOS) and I now see the Intel HD 630 graphics car. I am able to use this GPU within Photostory. Many thx there! I have checked the specifications and I must
• Photostory

  2 answers, most recent on 8/26/2021

  [Solved] Change folder for templates
  Hi, I just purchased the upgrade to Photostory deluxe V22 and before starting the installation I wanted to remove the previous installation as it was installed on my SSD and space is limited. I cleaned up my machine as much as possible
• Photostory

  4 answers, most recent on 8/3/2021

  [Solved] Cut/edit music on photostory deluxe 2021 slideshow
  On photostory deluxe 2021, I have added photos and music to a slideshow. How do I cut and shorten a music track without affecting the photos? When I cut the end off the music track, photos are cut too. When I try to move the second music track over
• Off topic

  2 answers, most recent on 7/27/2021

  RE: [Solved] How Do I Transfer Magix Software To A Newer Computer
  @Steven-Price Go to https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of Photostory. There you can download the installer and also deactivate the
• Off topic

  2 answers, most recent on 7/27/2021

  [Solved] How Do I Transfer Magix Software To A Newer Computer
  OK, tried to use Magix Help but the article won't open. I have downloaded Magix Photostory 2021 (updated version) to my old computer (Windows 7) and would like to transfer to my newer computer (Windows 10). Although, Windows 10 and I have a
• Photostory

  9 answers, most recent on 7/14/2021

  RE: [Solved] Error in module "SWPWrapper.DLL"
  I heard back from support and this was their fix that worked. Thank you to everyone to tried to help! Dear Customer,Thank you for your message. Please go to:C:\Program Files (x86)\MAGIX\Photostory Deluxeand rename the file SMPWrapper.dll to e.g.
• Photostory

  5 answers, most recent on 6/24/2021

  RE: [Solved] CODEC ACTIVATION
  @Ang-Mervyn Such codec activation is a one-time process. Once installed it will always be available to you. One word of warning: video files from mobile phones very often create problems for video editing programs, like Photostory, because they are
• Photostory

  5 answers, most recent on 6/24/2021

  [Solved] CODEC ACTIVATION
  Hi I try to input mov video file from my Iphone to the Photostory but it request me to purchase me CODEC activation. Why is it so and it is only for one time purchase or every mov video file I need to purchase the code.
• Photostory

  4 answers, most recent on 9/1/2023

  [Solved] daily pop-up ads
  I keep getting daily pop-up ads on the lower right side of my screen when I log in to my computer each day. How do I stop this? It wants me to by Photostory 2021 which I already own. I also get email ads which is fine, but I don't need both. I can't
• Photostory

  5 answers, most recent on 4/27/2021

  RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.
• Photostory

  6 answers, most recent on 4/16/2021

  [Solved] Purchased the latest upgrade Yesterday
  Prior to this before upgrading my existing system crashed and the I sent the crash report. I restated the application and same thing. After purchasing I received the confirmation email and receipt and went through the process on the screen that came
• Photostory

  3 answers, most recent on 3/23/2021

  RE: [Solved] Unable to re-install
  @Begadoc Hi A common cause for the issues you are having with Photostory and Movie Edit Pro is your Antivirus's Folder protection/Ransomware/Real time protection feature blocking the program installation - try temporarily turning this off while