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  • Video Pro X
    4 answers, most recent on 9/8/2023
    RE: why I can't install Video Pro X 14
    @jy-w That's the download manager which will download the software. So, does no window appear if you start the software or does the download stay at 0%? If the download doesn't start it is definitely blocked by Windows Defender or a firewall or
  • Movie Studio
    33 answers, most recent on 3/6/2025
    RE: Odd Autosave Behavious with MS 2025 version 239
    @me_again Hi Andy . . . . I have a working theory as to why I may be having this problem. A lot of what I do is more or less the same, that is same settings, same effects, same volume settings, same encoding settings etc. with just a few tweaks here
  • Video Pro X
    One answer, on 7/16/2023
    RE: 安装不成功
    @li-jianxin 你好! 您能上传您的问题的屏幕截图吗? 您可以通过响应文本框上方的蓝色箭头图标将屏幕截图上传到此论坛。   Hello! Can you please upload a screenshot of your problem? You can upload a screenshot to this forum via the blue arrow icon above the response text box.
  • Web Designer
    11 answers, most recent on 11/14/2022
    [Solved] Gallery widget not working
    Hi there. I'm using Windows 10 and Xara Web Designer Premium v. 19. The Gallery widget on my website seems to have stopped working. I've uploaded my photos and they appear inside the widget, perfectly fine. But when I save and go back to the page,
  • Web Designer
    10 answers, most recent on 5/25/2022
    RE: [Solved] uploading relpacment website to server
    @richard-biddlecombe Hi To replace the old site with the new, I would suggest you Export the entire new site to a folder on your PC, and test it thoroughly. Then use a 3rd party FTP program, such as Filezilla, move the old site to a new folder on
  • Web Designer
    10 answers, most recent on 5/25/2022
    [Solved] uploading relpacment website to server
    web designer premium 19 when i upload website to public_html on server xara then creates a folder index.htm_files with a separate file index.htm how do i get it to replace my old website which is on i believe index.html and index folder plus it add
  • Movie Studio
    2 answers, most recent on 5/14/2022
    RE: [Solved] Recently unable to import my recordings from OBS
    @Codie-Banfield Hi and welcome to the user to user forums. Which version of Movie Studio are you using and were you previously using an earlier version of the program that was version 17 or earlier? If you did edit successfully with your current
  • Music Maker
    6 answers, most recent on 4/14/2022
    [Solved] some soundpool i bought not loading at all
    I just uploaded to the latest magix but before i did this a few of my soundpools i bought are not loading, they just stopped loading and are acting as if i didnt not buy them...so i thought for sure when i updated to the latest then they would
  • Web Designer
    3 answers, most recent on 3/24/2022
    [Solved] Update
    wont update correctly to (19)Finally got it (19) installed by clean install, but have annoying pop up WebDesigner.exe - Bad Image But I am running Windows 11After the error, the app will run, however it cannot export, ftp upload, or allow viewing of
  • Web Designer
    3 answers, most recent on 3/11/2022
    RE: [Solved] Uploading problems to Ionos
    @Les-Pitts Hi . . . . I have read on-line that sites made using Magix either do not upload to Ionos or have problems.  . . . Not true, I use IONOS and have no issues. It is important to use the settings as supplied by IONOS, ensure the protocol is
  • Web Designer
    3 answers, most recent on 3/11/2022
    [Solved] Uploading problems to Ionos
    I have read on-line that sites made using Magix either do not upload to Ionos or have problems. Is this true and if so, is there any advice to overcome any problems with this host.
  • Video Pro X
    17 answers, most recent on 1/17/2022
    [Solved] What should I be setting for bit rate, etc. for max export quality?
    If export time, file size, etc. do not matter, what should I be setting in the advanced Export Settings for Average and Maximum bit rates, CPB, GOP, Profile, Level, etc.? The movie is 4K/30, and I want the resulting MP4 to be used for local viewing
  • Movie Studio
    67 answers, most recent on 2/8/2023
    [Solved] Uploading 3D video to YouTube?
    I am creating 4K side by side 3D videos with twin GoPros. I would like to be able to merge and upload to youtube. Can the latest version of Magix Movie Edit Pro or lesser version do this still? I saw this tutorial about the 2013 version and this is
  • Movie Studio
    17 answers, most recent on 12/24/2021
    [Solved] MEP 2016 Plus Captured AVI Files - Codecs
    Hey Guys and Gals Christmas is getting closer .... This should probably be posted elsewhere (my apologies). Continuing to capture DV using MEP 2016 Plus, I checked/compared older captured video using FCP. Natively captured video using FCP (as I
  • Web Designer
    4 answers, most recent on 6/17/2022
    [Solved] PLEASE HELP!!! Xara online webhosting...
    Hello All! I recently upgraded to Xara Pro X 18.5. I was given a free year of online hosting. I am currently trying to register with xara online with the coupon code they provided me, however every time I try to submit all my personal details I get
  • Music Maker
    4 answers, most recent on 8/20/2021
    RE: [Solved] upload to community not playing after ul
    @jeremy-curry Hello Jeremy I had the same issue around 2.00am, there was a broken icon on my song page. I had to delete it and upload again, I waited a bit longer before clicking "Post" and it worked. Have you tried to upload again? Forum Moderator
  • Music Maker
    4 answers, most recent on 8/20/2021
    [Solved] upload to community not playing after ul
    I upload a video that same way I always have but the files are not playable once uploaded, the files work on YT FB etc... Thanks Jeremy
  • Movie Studio
    7 answers, most recent on 8/10/2021
    RE: [Solved] .avi import into Movie Edit Pro Premium
    @Don-Scott9909 Excellent. You have a Samsung SEDG AVI: https://www.moviecodec.com/solutions/sedg-smp4-samsung-mpeg-4-12191/ If you're comfortable with computers, you can try Installing FFDSHow 64 bit from
  • Music Maker
    13 answers, most recent on 7/30/2021
    RE: [Solved] upload to media issues
    @jeremy-curry Hello When you choose video file there will be a blue progress bar showing upload status, it may take a while depending on the video size and your ISP speed, once completed the Post button will appear. Forum Moderator  
  • Music Maker
    13 answers, most recent on 7/30/2021
    [Solved] upload to media issues
    Hi, when I try to upload media, I'm asked if I have copyright, I know I can post my music still, but the post button is faded out like I missed a checkbox. How can I solve this please. If we can post media than why does it require me to say I have
  • Movie Studio
    23 answers, most recent on 4/21/2021
    RE: [Solved] Titles in video show as black screens after export
    Hello Everyone, Sorry it's been a while but I had to step away from the problem to catch up on other, non-video related, projects. I also hope that no one gets offended but I emailed tech support and... Solution. long-story-short: My export
  • Movie Studio
    6 answers, most recent on 3/26/2021
    [Solved] Project media turns a salmon color and all thumbnails disappear
    Hi!   I encountered an error where the Projects Media Tab disappeared, then when it re-appeared all of the video thumbnail images were gone and in its place were grey boxes instead. Also, a pink/salmon colored background appeared behind all the
  • Movie Studio
    3 answers, most recent on 3/2/2021
    [Solved] After update the program is not opening again
    Hello! After the program had been asking for an update at least for 3 weeks I decided to do it and then the system doesn't open anymore.   I uninstalled it and uploaded it again but issue persists. Someone with similar issue and found a way to fix
  • Web Designer
    4 answers, most recent on 3/15/2021
    [Solved] your site is not secure
    I have uploaded to my Magix webspace but my site will not load. Browser says site is not secure
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