• ACID

  2 answers, most recent on 7/24/2021

  [Solved] Plugin problems with Acid Pro 10
  I recently installed the latest version of Acid Pro 10 and am having issues with plugins maintaining their settings. For example, I can install an EQ plugin on an audio track and adjust the settings. If I install an additional plugin on the same
• Video Pro X

  21 answers, most recent on 8/2/2021

  RE: [Solved] flickering dvd picture from video pro x 13
  Hi John, Rob, Ray, Saturday morning and I have had time to review all postings. I did 2 things First: Rob's idea activate the desired movie clip right click on the movie clip and then choose object properties (hotkey Ctrl+E) click on Video and
• Music Maker

  32 answers, most recent on 6/11/2021

  RE: [Solved] Product Registration
  Hello, Magix community! I wanted to let you all know, I have finally got the product working again, thanks to the help of "sales@magix.net" A lady there asked for pics of me entering the serial number and she alerted me that I was not using the
• Video Pro X

  6 answers, most recent on 6/6/2021

  [Solved] Video does not show on imported vlip - just sound Version 18.0.1.95
  I imported a clip into my project but when i play it i only get the sound andwith no video. I have Magix Pro 7 Installed as well and I can see the video and run the video with no problem. i have screen shots attached notice that the video is
• Music Maker

  12 answers, most recent on 5/20/2021

  [Solved] Changing non-commercial to commercial use
  So when I was buying soundpools i wasnt really paying attention and just now noticed that you have to separately click to buy commercial use packs. I'm just starting out and though I don't intend to make money any time soon and am starting this out
• Music Maker

  2 answers, most recent on 5/14/2021

  [Solved] I lost credits for soundpools/instruments after 2021 update
  Over the years, I have picked up keys for different "versions" of Music Maker from Humble Bundles. They include: Content Edition EDM, 80s Edition, Hip Hop Beat Producer Edition and Score Edition 2021. Each of these included 3 soundpool credits for
• SOUND FORGE

  10 answers, most recent on 9/17/2022

  [Solved] Sound Forge Audio Studio 15 Copy and Paste Bug
  I recently upgraded to Sound Forge Audio Studio 15. Dell XPS15 Laptop - Windows 10 Having a problem and hope someone can help. (For now I've given up on trying to send this to Magix tech support as I can't find any way to do that - but that's
• Music Maker

  8 answers, most recent on 5/6/2021

  RE: [Solved] Music Maker Premium Edition: Version 27.0.0.16
  Well, I did the update and am now in the store. I downloaded MEHR SPUREN UND FORMATE and have my extra tracks. Thanks for your help, much appreciated.
• Xara Designer Pro

  4 answers, most recent on 5/2/2021

  [Solved] Migrated to faster computer but missing the last patch to DPX
  Hi- Been transferring files and re-loading programs non-stop and realized I couldn't find the last patch I had downloaded some time back. Is there anyone by any chance who might be able to lead me to a Magix link to download it as described below. I
• Movie Studio

  23 answers, most recent on 4/21/2021

  RE: [Solved] Titles in video show as black screens after export
  Hello Everyone, Sorry it's been a while but I had to step away from the problem to catch up on other, non-video related, projects. I also hope that no one gets offended but I emailed tech support and... Solution. long-story-short: My export
• SOUND FORGE

  25 answers, most recent on 4/25/2021

  [Solved] Quote: "An error occurred while creating the media file"
  I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the
• Video Pro X

  One answer, on 4/8/2021

  [Solved] Installation error "Could not access network location [WIX_DIR_COM....
  I had a problem updating Video Pro X. It just wouldn't allow the update to finish. It kept hanging saying it's waiting for the program to close... So I uninstalled it. Now it gives an error message "Could not access network location
• Movie Studio

  3 answers, most recent on 4/5/2021

  [Solved] Lost fader handles
  Hello again, Movie Edit Pro Plus v20 Win10 I'm finishing a short clip and somehow I have done something that has left me without the ability to fade. I had success prior to today but now when I select either titles, audio or video portions the
• Music Maker

  5 answers, most recent on 4/5/2021

  [Solved] Superior drummer 3 in magix
  I can't seem to find out how to open superior drummer 3 in magix. It's not under the vst option like my amp sim is. Any help would be greatly appreciated!
• Samplitude

  4 answers, most recent on 4/3/2021

  [Solved] Mono vs stereo tracks
  OK, first.. it's killing me to have to ask this, and the answer is likely to be painfully obvious, but as of right now, I'm stumped.I am a long-time Pro Tools user, so that is probably working against me here, but have only had Samplitude for around
• ACID

  7 answers, most recent on 4/26/2021

  [Solved] ACID Pro 10 Suite upgrade disables Vandal_VST
  On starting ACID Pro 10 Suite I was prompted to upgrade. After the upgrade (to 10.0.5 Build 35) I can no longer access the Vandal VST plugin. The popup error message is: Plugin Vandal_VST has not been purchased and will therefore not render any
• Movie Studio

  3 answers, most recent on 3/31/2021

  [Solved] Deleting Objects no longer working correctly!
  I've been using Movie Edit Pro premium for many years. Normally, to delete an object (or objects), I simply highlight them and hit Delete! However, for some reason (without making any kind of changes), pressing Delete on any highlighted object(s)
• ACID

  29 answers, most recent on 6/12/2023

  RE: [Solved] ERROR: -2147163967 occurred during installation
  I figured it out! I had to uninstall all the Microsoft Visual C++'s that were updated after the 12.0.40660.0 version. Then I did the Acid Pro 10 update. It ran through all the prompts and then said it needed all the Microsoft Visual C++'s I had just
• Movie Studio

  3 answers, most recent on 3/31/2021

  [Solved] Cutting video
  I have been using movie edit for years. When I would cut video it would leave a gap. Now all of a sudden it snaps the cut footage together. How do I undo this (no idea what I may have done). I would like it to leave the gap. When it snaps the
• Movie Studio

  12 answers, most recent on 4/8/2021

  [Solved] Mov files won’t play using Magix movie 2021
  Hello, I've got an error when trying to run the MOV file type into the software. I already have quick time installed. Any advice is greatly appreciated!
• Movie Studio

  4 answers, most recent on 3/22/2021

  [Solved] Glitchy plugins out of the box
  So I just upgraded from Studio Platinum 13 to Platinum 17 (Build 204) purchased online. First effect I try to use - Ignite Gunfire - asks me to "Register and Activate" using the email to which my software is registered, the one I successfully logged
• Music Maker

  11 answers, most recent on 9/2/2022

  RE: [Solved] Installation Error Code 1638 Another Version Already Installed
  I finally solved this problem. So for future customers with this issue. I found the error file created that gets sent to support. Opened it with Notepad and found the Main Product Code, which in my case looked like this: MainProductCode =
• Other products

  4 answers, most recent on 2/18/2021

  [Solved] How to turn off the ANNOYING popup sales promotions
  How do you permanently turn off the absolutely ANNOYING popup sales offers in the lower right corner of my screen. Happens several time per day and is absolutely annoying. If I want to buy more products, then I will sign in and browse your company's
• Music Maker

  2 answers, most recent on 2/17/2021

  [Solved] Mix Down to MP3
  I have the full version of Magix Music Maker but I am unable to mix down to mp3 - it is not an option in the dropdown menu Any help would be appreciated