• Video Pro X

  5 answers, most recent on 1/4/2014

  RE: why doesn't full video get to timeline? It plays okay on external players so is the full size.
  Hi This is quite a common problem with AVI files - depending on the source - the file header information which tells the program playing the file is set incorrectly, not al  programs use this information so they will play the file
• Movie Studio

  2 answers, most recent on 12/19/2013

  RE: How do I save a completed project into my video folder?
  tag7988, A MEP 'project is just a set of instructions -- which parts of which clips go where, what images, what transitions, what audio etc. To get a stand alone video you need to export' Go to 'File' menu >> 'Export movie' >> 'Video
• Movie Studio

  3 answers, most recent on 12/13/2013

  RE: I had completed a video project 1 hour and 30 minutes long. I tried to split it into two movies, and it immediately disappeared. Can find no backup. How could it have been deleted without any backup files?
  Thanks for your responses.  I had originally tried to break my project by using the "split movie" command.  It deleted the entire project.  I had never turned off any automatic backup feature, but there were no files listed with the .BAKO.MV
• Movie Studio

  3 answers, most recent on 12/13/2013

  RE: I had completed a video project 1 hour and 30 minutes long. I tried to split it into two movies, and it immediately disappeared. Can find no backup. How could it have been deleted without any backup files?
  floridagal, Backup copies are automatically created (unless you have turned off the feature) and have the extension of .BAK0.MV_ (and BAK1 BAK2 etc) rather than the standard project extension of .MVP. You can rename them but there is a special
• Movie Studio

  8 answers, most recent on 12/3/2013

  RE: Program crashes system
  Hi, Did you read this sticky? http://www.magix.info/uk/please-do-the-following-before-posting-your-question.forum.621831.html In particular, full details of your files (as reported by MediaInfo or GSpot) and your export settings would help us
• Movie Studio

  12 answers, most recent on 12/5/2013

  RE: MEP MX Plus - Fonts quality is bad in rendered/exported film.
  Hi, Hard to have a useful discussion without something solid (and visual) to try. Make a small, non-confidential project exhibiting the problem and use File > Backup > Copy project and media into a folder, zip it up and upload it so that
• Photostory

  2 answers, most recent on 10/18/2013

  RE: How can I Delete slideshow in photo story 2013 deluxe?
  Hi The difference is subtle - Copy project and media into folder:-  the project and all of the files it contains are saved together in one folder. Use this function to transfer an entire project to another folder, computer or backup to disc
• Photostory

  2 answers, most recent on 10/18/2013

  RE: How can I Delete slideshow in photo story 2013 deluxe?
  Hi 1.  If they are saved as seperate projects - deleting one should not affect the other. 2. Delete the photos and the project will be useless.  If you need to delete the photos make sure you have used the Backup and copy to a single folder
• Movie Studio

  15 answers, most recent on 10/17/2013

  RE: Import MTS video from sd card to MEP 2014 Plus
  Hi David, I am not sure how you are importing from the SD card. Are you selecting it through the import tab and navigating to the card, or are you clicking on the record button in the preview monitor and selecting the card as a
• Movie Studio

  15 answers, most recent on 10/17/2013

  RE: Import MTS video from sd card to MEP 2014 Plus
  Hi David, I am not sure how you are importing from the SD card. Are you selecting it through the import tab and navigating to the card, or are you clicking on the record button in the preview monitor and selecting the card as a camera? I had
• Movie Studio

  3 answers, most recent on 10/8/2013

  RE: Missing video on track one - movie edit pro
  Hi, It's just possible that you've hit the obscure 'invisibility' or 'ghost' bug I mentioned in this thread and the others referenced: http://www.magix.info/uk/audio-still-plays-even-when-deleted.knowledge.1034657.html Make a small,
• Movie Studio

  23 answers, most recent on 10/30/2023

  RE: [Closed] Importing DVD and Slideshow Templates
  Hi George, I'm trying my first conversions from 4:3 to 16:9 and puzzling over the following. I've so far found several TPL files referring to non-existent files. For example: # Template File
• Movie Studio

  12 answers, most recent on 1/10/2014

  RE: Movie Edit Pro 2013 Plus crashes when exporting to MP4
  Hi, My MP4 exports are OK, so one thing you might try is comparing my key settings with
• Movie Studio

  23 answers, most recent on 10/30/2023

  RE: [Closed] Importing DVD and Slideshow Templates
  Hi George, "I performed a "clean" install, i.e. removed my old version before installing the new version, whereas you installed the new version over the old version effectively performing an "upgrade". My concern with the latter approach is this
• Rescue Your Videotapes!

  3 answers, most recent on 9/27/2013

  RE: rescue my video tapes, 6 hour dvd
  I want to make my dvd's 6 hours like my vhs tapes.. ( I use them to help me sleep)  how do I do this?   By getting you a DVD the size of a Frisbee. Seriously, we are talking about apples vs. oranges here.  It was possible to cram a
• Movie Studio

  8 answers, most recent on 9/24/2013

  RE: Superfluous files: Are they safe to delete
  Hi crash/ Arthur/John, I think this tool is poorly designed and buggy. And the Help and PDF are weak, for example in lacking a solid definition of 'superfluous' or 'unnecessary'. It also fails to include one crucial point - maybe assumed to be
• Movie Studio

  30 answers, most recent on 9/21/2013

  RE: Movie Edit Pro Plus 2013
  Thanks I do have dropbox, and will follow your steps.I'll need and email address to share it, or I can make it public, I'm not all that keen to share the content publicly, but will if no other option. What do you suggest ? First 1. Rule
• Movie Studio

  4 answers, most recent on 9/28/2013

  RE: Chapter thumbnails are incorrect.
  Hi, Did you read this sticky? http://www.magix.info/uk/please-do-the-following-before-posting-your-question.forum.621831.html In particular, a screenshot or two would help us to grasp your problem. Also, make a small project exhibiting the
• Movie Studio

  30 answers, most recent on 9/21/2013

  RE: Movie Edit Pro Plus 2013
  Hi, Is it possible for you to create a very small project that exhibits this burning issue - no pun intended - and then use File > Backup > Copy project and media into folder, zip it up and upload it? We can then try to reproduce. Of
• Music Maker

  5 answers, most recent on 8/26/2013

  RE: Can I recover a crashed MMM file?
    Having the same problem now, with MM2013 (win7) Only thing is, i have no Crash directory in the UserData directory. Also via the auto backup it's no use at it reffers to an older file. So, the question remains, if the original MMM
• Music Maker

  5 answers, most recent on 8/26/2013

  RE: Can I recover a crashed MMM file?
  Having the same problem now, with MM2013 (win7) Only thing is, i have no Crash directory in the UserData directory. Also via the auto backup it's no use at it reffers to an older file. So, the question remains, if the original MMM file was
• Movie Studio

  4 answers, most recent on 8/13/2013

  RE: Scanning my Lappy
  Hi Anirban You should talk to the person/company doing this for you. Whether they have to reformat the hard drive will depend on what problems they find or you are experiencing. Most companies/experts should try to preserve your data and
• Music Maker

  One answer, on 8/10/2013

  RE: How do I reload previous settings after I reset it to the default setting in Music Maker 2013 Premium? I let it reset to see if I would get my export options back but it did not work and now all my previous settings are gone.
  Hi . . . . How do I recover my previous settings since they were backed up in a bak file. . . . Are you referring to the Arrangement bak files? As you did a program reset this creates a new musicmaker.ini file and you lose any custom
• Video Pro X

  3 answers, most recent on 8/2/2013

  RE: Is it possible to have two menus in the one film?
  Hi There are two ways you can do this a.  Add chapters to the movie at the start of each song - the disadvantage with this is that at the end of each song the video will continue to play the next and not return to the menu until the end of the