• Movie Studio

  One answer, on 1/4/2025

  RE: Magix PC
  @REYNALDO-HANGOS Welcome to the Magix user to user forums. For help with error code 14 please see this Magix Support page. Essentially, the code means you are entering a correct serial number but for the wrong product. Magix Serial Numbers are
• Video Pro X

  One answer, on 4/5/2025

  RE: [Closed] cannot open MP4 files for editing Pro 21
  @Nick-Goward  Hi, There's a separate forum for Vegas Pro, copy & paste your comment there, here's the link - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ PS. don't include your email, this is a public forum not Magix official
• Music Maker

  One answer, on 10/5/2024

  RE: Steinberg Halion Sonic 7 makes Music Maker crash
  @Guy-VV To my knowledge it could be a bug which hasn't been fixed. Last report from march was that they probably cannot fix this over the summer. https://www.magix.info/us/forum/problema-music-maker-2020-non-apre-pi-halion-sonic-7-vst3--1336079/
• Off topic

  5 answers, most recent on 1/26/2025

  RE: Copyright, Producing with Soundpool Loops
  @brian-johnson Are you aware of this page on the Magix web site? It details pretty clearly exactly what is and what is not subject to Magix' copyright. The area in which you might find some difficulty is that of Soundpools. Unless you own a
• Movie Studio

  3 answers, most recent on 7/14/2024

  RE: Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  @Stephen-Flannery Movie Studio Platinum 2025 is a different programme to your Vegas Movie Studio14. It's what was called Magix Movie Edit Pro which is now renamed Magix Movie Studio. That's why you are finding it so different including the absence
• Movie Studio

  One answer, on 9/20/2024

  RE: [Closed] Tried to reinstall software, have serial number. Password is active.
  @Ninian-Bacchus Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Jamshed-C You have already asked this question here, albeit with slightly different wording, so your post here has been hidden (to avoid duplicate postings) as well as the fact that, as @CubeAce has said, it should have been posted to a new thread,
• Video Pro X

  22 answers, most recent on 5/30/2025

  RE: newblue display is faulty in timeline monitor
  @Reyfox, @Gid, @CubeAce, @Betovalle Hi everyone This topic has forked into this topic and is splitting responses, can we keep this topic as the main topic with respect to the NewBlue effects issues please. . . . . . All the NBFX TotalFX360 have "6"
• Movie Studio

  One answer, on 6/12/2024

  RE: [Closed] Magix 17 is not working. It's closing after started itself.
  @German-Gonzalez Please read https://www.magix.info/us/forum/vegas-pro-post-and-movie-studio-users-please-read-here-first--1229563/ and follow the advice given there. This thread will be closed. JeffForum Moderator   Lea
• Photostory

  12 answers, most recent on 3/12/2025

  RE: Hardware Acceleration Failing
  @mike_b58 Hi . . . .  Is this a known issue....maybe AMD based? . . . . Possibly, depending on the GPU's present in the system, for which we need more detailed information, see this topic for what is required and please quote processor and graphics
• Movie Studio

  6 answers, most recent on 8/7/2025

  RE: Magix video basic editing
  @William-Porter Hi, I'm trying to pull a movie clip from a project by deleting a section of the video before the scenes to keep and after the scenes to keep. At the bottom of the preview window there are options - Remove start etc.. But the easiest
• Photostory

  2 answers, most recent on 2/8/2026

  RE: Photostory deluxe 2025
  @geoff222 Hi In addition to @David-Robinson5527 comment. Assuming the computer is running Windows 11, is OneDrive actively backing up your Documents folder to the cloud storage? To determine this, in Photostory select File, Settings, Program Paths
• Movie Studio

  One answer, on 7/18/2024

  RE: [Closed] Incompatible with Windows 10
  @RICHARD-DAMICO Yes it is, I'm on Windows 10, there must be more to it than that. Is there an error msg? Pls read this & share as much as you can,
• Movie Studio

  2 answers, most recent on 4/5/2024

  RE: Codec
  see my comment in: https://www.magix.info/us/forum/mpeg-4-codec-problem--1306112/
• Movie Studio

  3 answers, most recent on 3/12/2024

  RE: How to COMPLETELY uninstall MEP | So can do a clean re-install?
  @Apollo89x You may have already covered this but here's what Magix has to say about Reinstalling: https://www.magix.info/us/support/article/how-to-reinstall-movie-edit-pro-movie-studio-2022--667/  Thankyou - I will try this now.(Not sure why the
• Photostory

  One answer, on 3/18/2025

  Hangs, does not ever complete
  trying to export as video. Tried exporting several different formats, e.g, avy, mp4, mpg. Program just hangs after getting over 96% done.Tried software and hardware encoding. Program is unresponsive, must fill using task manager. No error
• Rescue Your Videotapes!

  4 answers, most recent on 12/10/2024

  Converter driver install problem
  Hi, I have USB video converter K0067 and I can't install drivers for it to my computer. Firstly, I installed MAGIX Video easy Rescue Your Videotapes! Version 5.0.3.113 and when it was installing device drivers I first encountered the error prompt
• Movie Studio

  23 answers, most recent on 2/16/2024

  RE: Using the cut tool while the cursor or movie is playing
  take a look at the screen recording of aLele1337 https://www.magix.info/de/forum/zerschneiden-von-szenen-wren-abgespielt-wird--1333453/
• Movie Studio

  2 answers, most recent on 5/23/2026

  RE: Crystal Ball Gazing
  @bjtap Hi To answer your questions, from my point of view: Yes and no, responses are getting better, however the going round in circles with the AI feature is a pain, it ewill eventually give up and forward the request to a Support person.  ProDad
• Music Maker

  2 answers, most recent on 4/17/2024

  RE: Version 2024 keeps freezing up
  i @Heich, As per @SP.'s suggestions, I too was having issues with Music Maker 2024. This link provides background and suggested workarounds; https://www.magix.info/us/forum/new-install-music-maker-2024-laggy-and-crashes--1336575/#ca1928656
• Video Pro X

  One answer, on 10/29/2024

  RE: [Closed] VegasPro 18.0 Crashes when Rendering - Can't Download VegasPro 18.0
  @John-Bartol Please read this pinned post and follow the advice given there. Also, please do NOT post confidential personal data, like email address and phone number, to this, or the Vegas products forums; they are public forums and not any contact
• Rescue Your Videotapes!

  3 answers, most recent on 4/16/2024

  RE: [Closed] Lost old version's cd
  @mercer Even if you find a CD here or on eBay it doesn't looks like it's compatible with Windows 10 or 11. https://www.magix.info/us/forum/rescue-your-videotapes-2-0-with-windows-10-is-it-possible--1262609/
• Music Maker

  2 answers, most recent on 2/1/2023

  RE: [Solved] Loops blank on track
  @Jon-Muellemann These posts might help:https://www.magix.info/us/forum/waveforms-no-longer-showing--1311016/https://www.magix.info/us/forum/cant-see-audio-blocks-or-wave-spectrum--1256482/#ca1735836  
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the