• Audio Cleaning Lab

  5 answers, most recent on 3/4/2021

  [Solved] Purchasing RX 8 Audio Editor (64-bit) and Ozone 9 Elements plugin
  This is confusing. I just want to purchase from my trial software RX 8 Audio Editor (64-bit) and Ozone 9 Elements. When I click the "Buy" button it takes me to a page on the Izotope website of 50 different options of products to buy. The top of the
• Other products

  4 answers, most recent on 2/18/2021

  [Solved] How to turn off the ANNOYING popup sales promotions
  How do you permanently turn off the absolutely ANNOYING popup sales offers in the lower right corner of my screen. Happens several time per day and is absolutely annoying. If I want to buy more products, then I will sign in and browse your company's
• ACID

  3 answers, most recent on 2/11/2021

  [Solved] Acid Pro 8.0 Error Code: -57
  I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue
• Music Maker

  6 answers, most recent on 2/7/2021

  RE: [Solved] EDM 2020 how to pick the 3 soundpools
  @Valentin-Tishev You said you just installed it, so it is likely you just downloaded it from Magix' website? Please check in the Help menu that you are not on version 29. You need to be on version 28. I believe the 10€ newsletter coupon is just for
• Music Maker

  5 answers, most recent on 1/31/2021

  RE: [Solved] How to get the full composition of purchased SoundPool?
  However I don't understand how to import or get the full sample composition as a starting point? I believe you mean the composition that is played as a demo for the loops on website. This is not supplied as part of the loops package.
• SOUND FORGE

  19 answers, most recent on 7/28/2021

  RE: [Solved] izotope elements and rx asking for serials?
  Thanks Jeff, for the good suggestion that we would only need the license number ;-) Should have thought of that. :-) Actually meanwhile I managed to have a chat on the iZotope website and as I had an earlier paid version I could get a good offer for
• Web Designer

  5 answers, most recent on 1/30/2021

  RE: [Solved] ECWID widget does not work with 2 webvariants
  The Ecwid widget has a known bug in it that prevents it from displaying on multiple variants. I have quite accidentally discovered a work-around that seems to work quite successfully for me other than just one small problem that will be eliminated
• Xara Designer Pro

  4 answers, most recent on 1/17/2021

  [Solved] content catalogs
  I have been using Xara DP since version 3.2 and am now on 10 with pro+ installed as well. Since the beginning the galleries have been complete as far as graphic content, plugins, websites, etc. with a simple drag and drop. Now it's asking me to
• Photostory

  5 answers, most recent on 1/9/2021

  [Solved] New 2021 update, when open program welcome window look like the old
  HelloI have downloaded the SW for Photostory de luxe 2021 update, but do not have the new start / welcome display where the Photostory Wizard is available. Re. the Introduktion video in the progran a fast slideshow wizzard is available and the
• Web Designer

  10 answers, most recent on 12/27/2023

  [Solved] updated content in web site Pages not showing on web when re uploaded,
  I have a web site that originally uploaded as designed using other web hosting FTP, but now when I make changes on to my web site pages, those changes do not take effect they do not show the changes on the web. But in my Xara Web Designer Premium
• Music Maker

  One answer, on 12/28/2020

  [Solved] What i am allowed to use Commercially?
  Ok i have gotten the free version of Music Maker from the website and im thinking bout going to premium before the sale ends today and i was wondering before i make any purchase on music maker what am i allowed to use commercially? So i know before
• Music Maker

  5 answers, most recent on 12/21/2020

  RE: [Solved] Soundpool non-commercial commercial properties
  @GoblinsCreative You can just use the website. It is the backend of the in-app-shop. The Music Maker Soundpool shop is just a in-app-version of producerplanet.com so you don't have to open the browser and search for loops. But because it doesn't
• Web Designer

  4 answers, most recent on 12/16/2020

  [Solved] Unable to open new pages in an established website
  I recently created new web pages and they are not working right. I get a 401 error when I click on the website's navigation button to view the page. All other established pages still work. I went in and checked the working pages and made sure the
• Web Designer

  3 answers, most recent on 12/8/2020

  [Solved] linked ecommerce store
  Hi, I hope that someone can give me a quick answer as I have, what I think is, an easy question. I have spent a few weeks trying to build a website using Wordpress and hate it, it's so blocky and unfriendly. My aim is to build a site for Print on
• ACID

  5 answers, most recent on 1/7/2021

  RE: [Solved] Melodyne 5
  When I open Melodyne 5 it asks me to activate it. When I hit activate it brings me to a website to register it, but I need a serial number. Where can I find that serial number? Oliver, normally, an additional serial number would be sent to you at
• ACID

  5 answers, most recent on 1/7/2021

  [Solved] Melodyne 5
  When I open Melodyne 5 it asks me to activate it. When I hit activate it brings me to a website to register it, but I need a serial number. Where can I find that serial number?
• Music Maker

  2 answers, most recent on 11/27/2020

  RE: [Solved] Having two accounts on producerplanet
  Thanks for your answer. So I just tried to see if it works and used different accounts. I'm just hoping I'm not breaking any terms. I own them all so I guess I wouldn't be 😜 Registered MM is ALPHA, ProducerPlanet accounts are BETA, GAMA. 1. I just
• ACID

  One answer, on 11/27/2020

  RE: [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• ACID

  One answer, on 11/27/2020

  [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• Rescue Your Videotapes!

  3 answers, most recent on 11/23/2020

  RE: [Solved] Installation CD unreadable.
  Thank you, Jeff. Apologies, but I was not aware I had posted my question twice! It was certainly not intentional. Unfortunately I cannot carry out your suggestion because my computer thinks it has a blank DVD in the drive so there is nothing there
• ACID

  7 answers, most recent on 11/16/2020

  [Solved] No Confirmation Email
  Hi,I purchased Sony Acid Music Studio 11 from your website last night but did not receive a download link or confirmation email? I have checked my junk email and there is no link there eitherI can see that payment is pending to come out of my bank
• Movie Studio

  3 answers, most recent on 11/10/2020

  RE: [Solved] New/unique fonts not displaying correctly
  @TrooperTru @emmrecs Hi. Not all fonts can be used by all graphical editors. I assume these fonts were found on a third party website. There are some Microsoft fonts that won't work within the MEP text either. As a rule of thumb,if they do not
• Movie Studio

  21 answers, most recent on 10/9/2020

  [Solved] Many effects aren't working. Movie Templates causing program crash.
  Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried
• Off topic

  6 answers, most recent on 8/29/2020

  [Solved] customer service
  does customer service exist...My computer crashed and I am rebuilding...I have a Serial Number for a product I purchased, it is not listed in my software list and when I try to register the serial number, I am refused, I have the original email with