• Movie Studio

  2 answers, most recent on 11/4/2020

  RE: MAGIX Movie Edit Pro Plus Error "INT_DIVIDE_BY_ZERO"
  @Nandeep-Kumar Hi I have edited your comment to remove redundant and duplicate information for your post. In addition to @emmrecs post, from the log . . . . Microsoft Windows NT 6.2 (Build 9200) . . . . . This is Windows 8 which had several
• Movie Studio

  19 answers, most recent on 2/21/2021

  RE: Error in module "idgrcl64.dll" renders program unstable on launch
  @childgrove Hi . . . . Lenovo laptop, 64-bit . . . . We need more information about the laptop specification, in particular the processor and graphics chipset(s) - see this topic for details of what is required, and my signature as an example. By
• Audio Cleaning Lab

  2 answers, most recent on 10/12/2020

  Error - Can't find the name of Intel ICD OpenGL driver
  Having downloaded and activated ACL 2017 on my new HP Envy 13 (i7), running Windows 10, I get the above error message when clicking on the desktop icon to open the programme. I have seen various forum posts about needing the latest drivers installed
• Movie Studio

  4 answers, most recent on 10/10/2020

  RE: Will reloading the program fix my problems?
  @Katie@Katie Hi Please do not start a new topic on the same issue - I have closed your previous post to avoid splitting responses. . . . .igdrcl64.dll . . . This DLL is an Intel OpenCL driver and the issue you are having is similar to another users
• Movie Studio

  4 answers, most recent on 10/10/2020

  RE: Will reloading the program fix my problems?
  @Katie Hi Katie. This seems to be the same error you asked about in your last thread. I have noticed you have put some of your computer specs into your signature as John requested you should do. That helps a bit but is also a bit confusing. Are you
• Movie Studio

  2 answers, most recent on 10/9/2020

  RE: [Closed] null error need help fixing
  @Katie Hi and welcome to the forum. . . . . a troubleshoot box that is either a "null" or a "igdrcl64.dll" error . . . . In addition to @CubeAce comment this could also be due to a driver issue, assuming you have an Intel processor check that the
• Samplitude

  12 answers, most recent on 10/9/2020

  Pro X5 - AUDIO POPS - Random
  I am getting random pops on Samplitude these days when using the ASIO driver for the Focusrite Scarlett Solo.1. Yes - drivers are updated2. Yes - I am seeing no ERRORS3. Yes - This has been happening since I switched to X5 from X44. Yes - it is the
• Audio Cleaning Lab

  16 answers, most recent on 10/8/2020

  RE: Error trying to create audio cd on the fly."No app associated with D:"
  @Jean-Grosvenor Hi Which version of SFCL are you using - the 32bit or 64 bit version, and is you colleague using the same one? . . . . but the problem is that I have no choice of burner . . . . That would suggest either: the disc drive is a read
• Other products

  3 answers, most recent on 9/30/2020

  RE: Can't find name of Intel ICD OpenGL driver.
  @Rod-Davis Welcome to the Magix user to user forums. Can I just check that the fix you refer to is the one in this thread? JeffForum Moderator
• Music Maker

  3 answers, most recent on 9/20/2020

  RE: Starting application causes my computer to crash blue screen.
  Thanks for the fast response. I am using Windows 10. I installed Music Maker Hip Hop 2020. Everything is up-to-date as far as I can tell. I haven't had any problems installing other application. Hardware = x64 bit, i7-core, 3.4 ghz processor, 32 GB
• Rescue Your Videotapes!

  No answers, created on 9/19/2020

  I can not import analogic videos in w7
  Hello, I have a terratec grabby device. Ihave installed the drivers and MAGIC VIDEO EASY software. When I select the analogic video input, there is not any device to be selected. I have Windows 7 and in the Control Panel there is not any device in
• Movie Studio

  42 answers, most recent on 9/13/2020

  RE: Unable to play MP4's, installed Quicktime damaged Magix software?
  @CubeAce Hi I did a search on my computer and checked the video drivers in my Device Manager and it shows it's up to date. Can you explain where to look if I have the latest "Intel UHD graphics drivers"? Thanks @johnebaker I did all the updates, not
• Audio Cleaning Lab

  One answer, on 9/10/2020

  Unable to create audio cd with Audio cleaning lab 10 deluxe.
  Using windows 10 and audio cleaning lab 10 - error received when trying to create audio disc from files already made "no disc driver". No serial number on box, manual or disc. (old version of audio cleaning lab). Any ideas or recommendations on
• Movie Studio

  One answer, on 8/30/2020

  Can not install initial version
  Initial install keeps failing with a message ... An error occurred during the transfer which caused the installation to stop. This is can most likely be fixed by restarting the transfer of the installation application. I have tried this several
• Samplitude

  2 answers, most recent on 11/21/2020

  OpenGL 2.0 Error
  Hi all I have been running Samplitude for the past few weeks with no problem. A few days ago however, I started getting a "Failed to create OpenGL context .." error message. Clicking on the pop-up window shuts Samplitude down. The message includes a
• Movie Studio

  7 answers, most recent on 10/8/2020

  RE: Movie Edit Pro crashes when it opens a MVP file from Windows Explorer
  @ka1n0 Hi . . . . Opening a MVP file (moved project to another location) normally asked for "Cannot find file, please choose Folder" . . . suddenly, Movie Edit Pro does not open the file anymore (no choose dialog) but instead just crashes . . .
• Movie Studio

  272 answers, most recent on 4/1/2021

  RE: Movie Edit Pro 2021 is out - New features
  @Scenestealer @browj2 @pmikep@pmikep Just tried the project for myself and the program crashed out after disabling the graphics drivers. Crash log is. ----------------------------------------------------------------------MAGIX Movie Edit Pro
• Music Maker

  6 answers, most recent on 1/11/2022

  music maker plus doesn't recognise my store content and crashes
  every time i load the Magix music maker plus (64bit) software i have to reinstall my content every time i load up. all my features vsts sound pools plus your own store content wont show up i have several packages(listed in part below) all of them
• Movie Studio

  9 answers, most recent on 8/12/2020

  RE: VDL Premium 2020 funktioniert nicht/stürzt ab
  @alexander8 Hi when trying to install the Intel it says it´s not valid for my system and I need to check for the maufactorer´s website. This is because your system has customised OEM drivers. Here are some instructions about updating errors with
• Movie Studio

  69 answers, most recent on 8/24/2020

  RE: Intel driver update is up to date but Magix says no
  @Former user @johnebaker @CubeAce @emmrecs Hi Might be some clues about errors with newer DCH drivers here -Error Message Appears When Installing Intel Graphics Driver 26.20.100.8141 or Newer :
• Movie Studio

  9 answers, most recent on 8/12/2020

  RE: VDL Premium 2020 funktioniert nicht/stürzt ab
  @alexander8 Google Translate: Hello, i bought an update VDL Premium 2020 so that i can export vertical videos in the format 9:16. Unfortunately the program does not work or it crashes after a short while without any activity. Here is the error
• Other products

  One answer, on 8/7/2020

  [Closed] Failing Vidcap60.exe & Movie Studio Platinum 15
  Hello, When I run vidcap60.exe using windows video driver, the preview window functions normally. When I run the most recent NVIDIA video driver for my GTX 1050 the preview remains flicks to black before during and after the DV capture. Oddly, the
• ACID

  2 answers, most recent on 8/6/2020

  Technical support fails to answer support requests
  In the last few months we have had our first experience of MAGIX sales and support. And from the first moment the experience has not been good. The main issue, hence this post, is the failure to respond to technical support issues. Since upgrading
• Music Maker

  4 answers, most recent on 7/27/2020

  RE: MM2021
  @Peter-Wilkinson The single biggest change between MM2020 and MM2021 is that the new version is 64 bit. However this pinned list of bugs in the new version may well make you decide to wait before updating! As for the Unlimited Loops, I suspect your