• Photostory

  3 answers, most recent on 10/17/2023

  [Solved] After upgrade was installed I got an error message
  I purchased an upgrade to my MAGIX program on October 15, 2023. My registration was accepted. On October 16 I successfully downloaded the software to my PC. When I tried to open the program I successfully entered my serial number but when I tried to
• SOUND FORGE

  2 answers, most recent on 1/19/2024

  [Solved] Activate
  I have SF 14 Suite installed on a desktop and a laptop. Which is two computers as allowed. The laptop is off and I'm using the desktop and the program is asking me to deactivate one or the other! This is BS! Please Help with this issue. Thanks!
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• SOUND FORGE

  One answer, on 3/29/2025

  Multiple Computers & Izotope Log In Question
  I recently installed my latest SFP copy on a new computer. This computer is being returned to Amazon because it has issues. How will Magix know that I took it off because I want to install it on a different new computer and an existing computer I
• Movie Studio

  2 answers, most recent on 7/7/2025

  [Closed] movie studio 13 cant continue installation get stuck at registration
  hey guysi have asked in vegas site and they pointed to come here and ask.in the site i have seen my product studio movie platinum 13 is allready registered.i am now installing it in a new comp and try to install but get stuck in the registration
• SOUND FORGE

  3 answers, most recent on 8/7/2025

  RE: Sonic foundry WAS cool?
  @robert-watson1528 Which version did you try to install? Sony shut the registration servers down, so activating old Sony versions isn't possible any longer. User accounts were transferred from Sony to Magix. This means that you can visit Magix.com
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ By the way, as I have ALL those Vita instruments already installed and licensed via MUSIC MAKER (I've always done this before installing any Samplitude version on my systems), hope this way they will STILL be ALL available and
• Video Pro X

  3 answers, most recent on 3/17/2026

  add-ons
  Hi, I've encountered some issues and uninstalled and reinstalled MAGIX Video Pro X17. Unfortunately, when I try to reinstall the proDAD add-ons, it says they're already installed. How can I fix the problem of reinstalling the add-ons?
• ACID

  13 answers, most recent on 2/20/2026

  RE: Acid Music Studio 11 Fails to run.
  @stuart-cassie I keep all my VST plugins in a VST folder. Its scanning that folder and picking up most, but not all of them. Just a slightly random thought: are your plugins VST2 or VST3, or a combination of both? By default VST3s must be installed
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• ACID

  16 answers, most recent on 4/27/2026

  RE: ntdll.dll - ACID doesn’t start
  @NappeR Just in case, have you also tried earlier versions or only version 14? I currently don't know which one is needed by Acid Pro 11 but Acid Pro 10 needed the C++ Redistributables from 2013 (Version 12). And make sure you restart after you
• Music Maker

  7 answers, most recent on 2/22/2026

  RE: LOST SOUND POOLS AND LOOPS
  Jeff..I re-installed Magix Music Maker 2021 /64 bit 3 times and I was not asked to register or enter a registration number. I transferred this copy from my other computer which I like because it is an older version 2021 that has the old school
• Movie Studio

  15 answers, most recent on 11/12/2025

  RE: MPEG-4-Codec
  Following your guide I did the registry on my old PC (Win10), but still no good. I installed it on my other Computer (Win11) and it works. All's well thanks to everybody who had assisted me. 😀
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: [Solved] Error while writing noise sample file! - Audio Cleaning Lab 4
  @LAERCIOSANTANA If you run the installer it should ask you which versions you want to install. If you haven't installed the 32 bit version, you'll not find it on your computer. Try to run the installer again.
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @CubeAce HI Ray . . . . That seems a large difference for one item less. . . . . It all depends on what plugins and extra content, effects and templates are installed. The 13 KB file is the 'base' ini file, containing the minimum amount of settings
• Movie Studio

  11 answers, most recent on 1/12/2026

  RE: Video Deluxe 2026 - Access Violation Code - Program Crashes
  @SHANE-KOHUT, https://learn.microsoft.com/en-us/cpp/windows/latest-supported-vc-redist?view=msvc-170#latest-supported-redistributable-version (X86 & X64) Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the
• ACID

  8 answers, most recent on 12/4/2023

  RE: [Solved] Update to ACID Music Studio 11
  @Rob-Geraghty Uninstall the 2013 Redistributables and then it should work. The installer will reinstall them.
• Video Pro X

  9 answers, most recent on 6/26/2025

  RE: Difficulty Downloading Content Pack- Video Pro X17
  @beforr Hi. Did you download all the content packs under Help / Install extra content? Ray.
• Samplitude

  40 answers, most recent on 4/15/2025

  RE: Real Time Varispeed Sound Quality in Samp & WhichSound Forge Version?
  @gregory-battaglia  ........., but I recommend you install the newest version of ASIO4ALL because Magix Low Latency is a pretty old version of ASIO4ALL. Are you sure that Samplitude has the new ASIO driver installed, or do I have to download it from
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Try resetting the program settings to their default values via the Help menu. That's like a clean, fresh install.
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Video Pro X

  One answer, on 11/25/2025

  [Closed] Vegas 23
  Just installed the Vegas 23 upgrade. I can not find where or how to move the timeline from the bottom to the top of the main window. Can anyone advise how to do that.   Jeff
• Video Easy

  2 answers, most recent on 7/28/2023

  [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  My computer crashed and I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. When I start it, the program installation starts, but stops immediately. So I can't