• Video Pro X

  5 answers, most recent on 1/7/2022

  RE: VERY. VERY Frustrated
  thank you all for your interest in my problem. I am afraid it was a false alarm, I have resolved it now. I was not appreciating the correct licence number. Only comment, Could not Magix with their technology know when a customer moves from monthly
• Movie Studio

  9 answers, most recent on 1/7/2022

  RE: After Reinstall MTS Audio not working
  @Rollickps Hi . . . . After i reinstall my MEP 2018, MTS file can still be opened, but the audio is gone. . . . Did you get a popup saying an expansion package needed to be downloaded, which you did, and still cannot get the audio? If so and the
• Movie Studio

  9 answers, most recent on 1/7/2022

  RE: After Reinstall MTS Audio not working
  @Rollickps Hi . . . . After i reinstall my MEP 2018, MTS file can still be opened, but the audio is gone. . . . Did you get a popup saying an expansion package needed to be downloaded, which you did, and still cannot get the audio? If so and the
• Music Maker

  17 answers, most recent on 1/4/2022

  RE: Premium 2022 crashes re loading loads free version
  @coneman Hi . . . . shake my head at why it has to be online to run the program . . . . The program has to go online for a licence check. This fairly standard procedure for a lot of modern software to counter pirating of software. John EBForum
• Audio Cleaning Lab

  7 answers, most recent on 1/5/2022

  RE: AAC codec activation
  @Christopher-Turner If I'm correct this isn't possible because Magix needs to pay licence fees for every activation.
• Other products

  No answers, created on 12/27/2021

  Licence has expired
• Other products

  No answers, created on 12/27/2021

  Licence has expired
  Licence has expired. I was on holiday and did not get a message about this, Now I am trying to update with the old licence number but it is not working. do I have to buy a new product? It is PC Check n Tuning 2021.
• Movie Studio

  17 answers, most recent on 12/24/2021

  RE: MEP 2016 Plus Captured AVI Files - Codecs
  @CarpentersMate Hi Mike . . . . Magix app that will allow me to change the capture settings to ACC H.264 (rather than AVI)?  . . . . There is no such audio encoding format ACC. AAC and AC3 are the standard audio formats commonly associated with MP4
• Movie Studio

  5 answers, most recent on 5/26/2023

  RE: email activation code for MPEG-2,-4 , Offline Win 7 computer
  @Don-Cam Hi The computer must be online to register for MEP to do a licence check, as the computer is already registered it should not need to be re-activated ubless you have re-installed on the same computer. The serial number/activation code is in
• Xara Designer Pro

  3 answers, most recent on 12/20/2021

  RE: Erase / heal buttons missing
  Hi - Thanks John - I've make a huge mistake bought a laptop (to work while travelling) - I should have just buy another Web Designer Pro X license (got one for my desktop) but did think at that moment :-( ... bought Xara Wed Designer (14 Des) see
• Movie Studio

  32 answers, most recent on 12/17/2021

  RE: No sound on MTS or M2TS files.
  @Tusk Hi . . . . for one of the earlier Magix download and installed that and it worked wonderfully. The only problem is, MTS files no longer plays sound . . . That would suggest the video fiiles are Dolby Surround Sound - AC3 encoded, earlier
• Movie Studio

  14 answers, most recent on 12/14/2021

  RE: I Purchased Movie Studio 18 but actually received Movie Studio 2022
  @L.E Hi and welcome to the user to user forums. You will need to first log into your Magix user account and check which versions of the program are available to you to download. If it is there you can re-download it. First though open your current
• Video Easy

  9 answers, most recent on 12/11/2021

  RE: video can't be played when saved
  @Doug-Rosenvinge Thanks for that information. I wasn't aware and it is possible. It was never a system problem, it is a licence problem from whoever pays Dolby Labs for it's use. Licences have been withdrawn or not renewed by Dolby Labs accusing
• Xara Designer Pro

  4 answers, most recent on 12/13/2021

  Adverts, nagware, update reminders...
  I've been using Xara Designer since it was Artworks back when the Internet was in its infancy and you needed an Acorn computer to run it. It's always been a really fast and intuitive pioece of software to use and I've always done my best to keep
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: Vasco da Gama 11 HD Essential Re-install
  @Christian-Rinke Hi Chris. Sorry, I was under the impression that you had previously installed the plugin and that this was a re-install of MEP. This may no longer be possible under the terms and conditions of program. Your initial email contained
• Movie Studio

  16 answers, most recent on 12/4/2021

  RE: Serial Number Already Registered
  @CarpentersMate Hi Mike Which account/email address are you using to login - the old one or the new? Did you change the email address of the old account you initially registered the software with to your current email address? . . . .The worst case
• Movie Studio

  16 answers, most recent on 12/4/2021

  RE: Serial Number Already Registered
  @CarpentersMate, @CubeAce Hi Mike, Ray The computer id required for manually activting the program is a MEP generated number, that bears no relation to the Windows computer id, by which the computer and registered products are recognized by the
• Movie Studio

  14 answers, most recent on 12/1/2021

  RE: Movie Studio 18
  @roger-baker Hi Roger. If you want to record to 5.1 surround sound or higher your only export option will be to use WMV as all support for Dolby encoding has gone from all video editing packages across the board and is no longer supported by Dolby
• Samplitude

  4 answers, most recent on 11/30/2021

  RE: Independence Pro
  @Russell-Moore Have you downloaded and installed all the additional Pro content? Having purchased it it should be available to download in your Magix account. Log in, go to My products and find the listing for Independence Pro Standard and,
• Movie Studio

  5 answers, most recent on 11/27/2021

  RE: Moving software to a new laptop/PC
  @Dace-Stephen Just for accuracy: there is no such thing as an i6 CPU and the larger SSD is rather more likely to be 512GB than the stated 526GB! If that is the only drive in your laptop I would strongly suggest you consider at least a 1 TB drive as
• Movie Studio

  5 answers, most recent on 11/27/2021

  RE: Moving software to a new laptop/PC
  John, thanks for the reply, currently running a Acer Aspire 6 and looking to buy Movie Edit Pro 2022 Premium new laptop unknown as of yet as still looking, likely to be similar i5 or i6 256/526gb SSD and 16gb mem. Will need to move to the new laptop
• Video Easy

  No answers, created on 11/26/2021

  How can I buy one licence for Film Studio 2022 x 39.99 USD ?
  How can I buy one licence for Film Studio 2022 x 39.99 USD ? I am from Romania and I look for a compromise in the next 3 days - Black Friday, at the same price. Should be possible ? Thank you !
• Other products

  One answer, on 11/16/2021

  [Closed] Transfer of Vegas Pro 15 Licence to another person
  Hi I have licenses for the full versions of Vegas Pro Edit 14, 15 and 16. I am currently using Vegas Pro 16 for myself. A colleague of mine would like to learn how to edit video. Is it permissible to transfer my Vegas Pro Edit 15 license to him as I
• Movie Studio

  22 answers, most recent on 11/17/2021

  RE: Audio files fail to import with video files
  @Art-Thorpe If you have an old application that can still encode or decode Dolby Digital files in a video editing package then I would hang on to it for as long as it works. I think Dolby Labs gave in to the film industries pressure to drop