• ACID

  3 answers, most recent on 12/14/2022

  RE: [Solved] Error 12037
  Hello All, Thank you for reaching out to try to assist me. As it turns out I contacted Magix, and the problem was due to the older version, so Johnebaker's post was definitely on the right track. They did something on their end and the problem has
• Music Maker

  16 answers, most recent on 5/15/2023

  [Solved] Keyboard doesn't work
  Hi Guys, I have a keystation 88 M-AUDIO linked to my Magic Music Maker 64 bit. Feels like I've checked all the right boxes and i can see the keys light up when I use my mouse AND when I touch my keyboard but no sound is coming out. What am i doing
• SOUND FORGE

  5 answers, most recent on 4/24/2025

  RE: Sound Forge Pro 18 not remembering save settings, plugin settings
  This bug is still active and it's driving me crazy. SF17 had this bug and has not been fixed in SF18. Do the devs actually test their products in real-world situations? Like yourself I have missed quite a few of these and managed to save out plenty
• Video Pro X

  16 answers, most recent on 12/6/2025

  RE: HEVC-Codec
  @AdelPetros-Samu Please be aware these are public user to user forums and not any contact for Magix Support, so confidential data, like your order numbers, should never be posted here. Hence, they have been removed from your post. Did you click on
• Movie Studio

  47 answers, most recent on 6/12/2023

  RE: [Solved] extreme aliasing
  @Emptyflight Hi Ron. To find out if it has anything to do with your graphics card or graphics driver, change all your settings on Import, processing and export to CPU and tick the 'Use dithering for output' in the box close to those which I always
• SOUND FORGE

  9 answers, most recent on 12/23/2024

  RE: Line in connection from audio source to a Windows 11 laptop
  @Steve-Weeks HI . . . . using a Maplin dedicated quality stereo cable which connects to the amp via a left/right channel adapter/plug directly into the Headphones socket of the amp. . . . I strongly advise you not to attempt to use this with the
• Movie Studio

  15 answers, most recent on 7/20/2025

  RE: Playback Stutter MEP 2016 Plus
  Dear Ray: I'm soooo sorry I didn't notice this reply until now. I sincerely hope you're doing well despite the condition you spoke of. I continue to enjoy editing with MEP (all these years)! And BTW for your enjoyment (as an Englishman), check out
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: Download fails for Audio Cleaning Lab MX
  @Martin-Sauser Hi, I suggest that you try out Sound Forge Audio Cleaning Lab 4 first and review the problems that I have indicated in the following video. These problems don't cause much more than an annoyance. SpectraLayers Elements has to be used
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  @jim-thorley, @johnebaker, @CubeAce, Hello Jim, John, Ray en Gid, After @Gid pointed out to us that this is about fade in and out, I was able to reproduce your problem. The transitions separation 1 and 2 but also all the other transitions are
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Movie Studio

  13 answers, most recent on 4/28/2023

  RE: [Solved] stretching or shrinking a video track to match length of another track
  @AAProds Hi Al, True. I was just pointing out that it can be done. Also, if there is uneven drift over a long duration (this has happened to me with S8 sound files), Speed can be keyframed. Alternatively, make cuts at scene changes and realign each
• Movie Studio

  14 answers, most recent on 3/10/2023

  [Solved] Update/Patch to version 22.0.3.171
  Greetings I downloaded this update about an hour ago but I couldn't see on the popup what the updates were for - obviously I could have missed it having only had 3 cups of tea. Does anyone know what it's fixing / improving / knackering? I've tried
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  Ok the right click on folders is looking handsome. 🤵 But right click on files is still bad. And I'm all out of registry locations to rename.Do you got any more hidden pirate treasure locations where one may find some of these tasty registry keys?
• Movie Studio

  2 answers, most recent on 11/29/2025

  Download from Cloud Import Fails
  Hi, I get random behavior from the Download function in Stock Media on Magix Hub. A few have worked, now they are very intermittent. I try closing software, logging out of my account, etc. When I click on Download (either resolution), it says
• Music Maker

  7 answers, most recent on 9/28/2025

  RE: MM2026 34.0.0.6 VST instruments causing severe audio problems
  @Leonard-Pennock I believe this link should give you the installer for Music Maker 2024 (version 32): http://dl03.magix.net/musicmaker.exe If this older version runs perfectly fine, the problem is caused by the newest version of Music Maker. If both
• Movie Studio

  2 answers, most recent on 2/28/2023

  [Solved] Filtering Files in Folders
  Is there any way to change the way Magix Movie Edit Pro Premium shows files? Currently shown in alphabetical/numerical order but would prefer to be shown by date order as often using several cameras and most clips are in story-type mode with what
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @browj2 I think that we established when it first came out, that the new Screen Capture Mode in Magix Capture did not and could not capture audio.  John, yes, sorry, I was referring to the screen recorder on the red button. I see that the spinning
• Music Maker

  3 answers, most recent on 11/23/2025

  RE: 2026 ultimate
  @Erik-H You say you have the email confirming your purchase of MMM 2026 Ultimate but if your trial has now run out you have clearly not registered and activated your purchase. So, when you open the program you will see a screen that requires you to
• Rescue Your Videotapes!

  20 answers, most recent on 11/23/2025

  RE: Windows does not find drivers for the video grabber usb device
  I have tested to play many different videos in the player, same problem. Scart is in out mode, and all 3 color cables are firmly connected. This is what i see then in the software, and there is constant beep sound also at the same time when the vhs
• Audio Cleaning Lab

  7 answers, most recent on 5/5/2026

  RE: Dolby Noise Reduction system
  The time period that I was working with reel-to-reel tape was 1972 - 1979, after I got out of the Navy. The tapes are standard 3M Scotch 150 by 3M. Stored in a dry basement for the last 42 years. I got a used tape deck a couple weeks ago and decided
• Movie Studio

  4 answers, most recent on 6/20/2024

  RE: Movie Studio Platinum 2025 question
  Thanks a lot! I'll check out the Vegas forum.
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Music Maker

  5 answers, most recent on 6/12/2023

  [Solved] No audio or flickering audio using Music Maker
  Hi, So I've purchased Music Maker during the Humble Bundle and immediately loved the software, but I haven't used it in a while and by installing the last update, I'm left with many unsolved audio issues... So I've browsed through the support here
• Movie Studio

  32 answers, most recent on 4/2/2026

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @AAProds Hi Al The issue with the different end times is due to the MP3 audio being timing is frame based, frame has a fixed number of samples, 1152 per frame and if the sample rate is 44.1kHz, the audio frames are marginally out of sync and run