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I have a project open -- and when I try to save it as a simple 16-bit 48Khz WAV-file in SoundForge 12 PRO (which I have registered and have a license to), the program will complain with the following message:"An error occurred while creating the

Movie Studio

One answer, on 4/1/2021

[Solved] Cannot download Magix Movie Edit Pro 20 product

I purchased Magix Movie Edit Pro 20 at Guitar Center. They sent me a link to download the product along with the product key, but when I clicked on the link and chose United State as my origin, it showed to the www.magix.com website and I could not

Video Pro X

8 answers, most recent on 4/1/2021

[Solved] error code: -24 , how do i reach support

I had a computer meltdown recently so i was unable to get my products deactivated and now i can't reinstall them. from what it looks like the account that i created didn't create a website side account for me to deactivate it myself. how do i reach

Movie Studio

One answer, on 3/30/2021

RE: [Solved] Won't let me download NewBlue Titler Pro 7 Express

Hi. I'm sorry but you are on the wrong website for Vegas products. You need to be here. Ray.

Other products

2 answers, most recent on 3/24/2021

RE: [Solved] VEGAS PRO 18 - Poor quality programme

@Jesse-Shannon Hi Jesse. Also, why isn't Vegas Pro 18 listed in the "new Post" product listing drop down menu? Is that saying how little they believe in their product or have I missed something? Yes, you are on the wrong website. Vegas has it's own

Photostory

3 answers, most recent on 3/22/2021

RE: [Solved] Cannot boot The software anymore

Hi Jeff. As it turned out Parallels uses Bootcamp "elements" when installed on a Mac. Since I wrote my post here on Magix, I have worked hard and fixed the problem on my own. Here are some steps I took: 1. I purchased a key from Microsoft for my

SOUND FORGE

4 answers, most recent on 3/21/2021

RE: [Solved] Re-installation windows 8.1

Only a suggestion ... do you have NET Framework 2 Service Pack 2 installed? If not, this is the link from MS' website: https://www.microsoft.com/en-au/download/details.aspx?id=1639 I have no idea if this will solve the install problem but its worth

SOUND FORGE

5 answers, most recent on 3/17/2021

[Solved] Update to Sound Forge Pro 15

I received an email that said I was entitled to a free upgrade from Sound forge 14 Pro 365 to 15 so I downloaded it and installed. The email said to use my existing serial number but it is not accepted.After looking at the "My products" area in the

Music Maker

2 answers, most recent on 3/7/2021

[Solved] Upgrade not registered even after payment successful and email receipt

So i have dug a little further and found some weird stuff..... i have a purchase order email confirming my upgrade to magix music maker premium 2021.... however when i sign into the magix website in order to find the SN... the only SN it is offering

Web Designer

20 answers, most recent on 3/6/2021

[Solved] paypal buttons from catalogue won't download

i have seen several post from others about this, i just upgraded to premium $60 and i still can't add paypal buttons to my website, this is very frustrating, i feel like im just throwing money away!!! and no support from xara other than this forum.

Audio Cleaning Lab

5 answers, most recent on 3/4/2021

[Solved] Purchasing RX 8 Audio Editor (64-bit) and Ozone 9 Elements plugin

This is confusing. I just want to purchase from my trial software RX 8 Audio Editor (64-bit) and Ozone 9 Elements. When I click the "Buy" button it takes me to a page on the Izotope website of 50 different options of products to buy. The top of the

Other products

4 answers, most recent on 2/18/2021

[Solved] How to turn off the ANNOYING popup sales promotions

How do you permanently turn off the absolutely ANNOYING popup sales offers in the lower right corner of my screen. Happens several time per day and is absolutely annoying. If I want to buy more products, then I will sign in and browse your company's

ACID

3 answers, most recent on 2/11/2021

[Solved] Acid Pro 8.0 Error Code: -57

I have been using this product ok on my Win 7 x64 laptop. Never had any issues. I wanted to install a latest version to obtain VST3 support in this product. Upon installing it a day later I receive this message "Error Code: -57" Is there an issue

Music Maker

6 answers, most recent on 2/7/2021

RE: [Solved] EDM 2020 how to pick the 3 soundpools

@Valentin-Tishev You said you just installed it, so it is likely you just downloaded it from Magix' website? Please check in the Help menu that you are not on version 29. You need to be on version 28. I believe the 10€ newsletter coupon is just for

Music Maker

5 answers, most recent on 1/31/2021

RE: [Solved] How to get the full composition of purchased SoundPool?

However I don't understand how to import or get the full sample composition as a starting point? I believe you mean the composition that is played as a demo for the loops on website. This is not supplied as part of the loops package.

SOUND FORGE

19 answers, most recent on 7/28/2021

RE: [Solved] izotope elements and rx asking for serials?

Thanks Jeff, for the good suggestion that we would only need the license number ;-) Should have thought of that. :-) Actually meanwhile I managed to have a chat on the iZotope website and as I had an earlier paid version I could get a good offer for

Web Designer

5 answers, most recent on 1/30/2021

RE: [Solved] ECWID widget does not work with 2 webvariants

The Ecwid widget has a known bug in it that prevents it from displaying on multiple variants. I have quite accidentally discovered a work-around that seems to work quite successfully for me other than just one small problem that will be eliminated

Xara Designer Pro

4 answers, most recent on 1/17/2021

[Solved] content catalogs

I have been using Xara DP since version 3.2 and am now on 10 with pro+ installed as well. Since the beginning the galleries have been complete as far as graphic content, plugins, websites, etc. with a simple drag and drop. Now it's asking me to

Photostory

5 answers, most recent on 1/9/2021

[Solved] New 2021 update, when open program welcome window look like the old

HelloI have downloaded the SW for Photostory de luxe 2021 update, but do not have the new start / welcome display where the Photostory Wizard is available. Re. the Introduktion video in the progran a fast slideshow wizzard is available and the

Web Designer

10 answers, most recent on 12/27/2023

[Solved] updated content in web site Pages not showing on web when re uploaded,

I have a web site that originally uploaded as designed using other web hosting FTP, but now when I make changes on to my web site pages, those changes do not take effect they do not show the changes on the web. But in my Xara Web Designer Premium

Music Maker

One answer, on 12/28/2020

[Solved] What i am allowed to use Commercially?

Ok i have gotten the free version of Music Maker from the website and im thinking bout going to premium before the sale ends today and i was wondering before i make any purchase on music maker what am i allowed to use commercially? So i know before

Music Maker

5 answers, most recent on 12/21/2020

RE: [Solved] Soundpool non-commercial commercial properties

@GoblinsCreative You can just use the website. It is the backend of the in-app-shop. The Music Maker Soundpool shop is just a in-app-version of producerplanet.com so you don't have to open the browser and search for loops. But because it doesn't

Web Designer

4 answers, most recent on 12/16/2020

[Solved] Unable to open new pages in an established website

I recently created new web pages and they are not working right. I get a 401 error when I click on the website's navigation button to view the page. All other established pages still work. I went in and checked the working pages and made sure the

Web Designer

3 answers, most recent on 12/8/2020

[Solved] linked ecommerce store

Hi, I hope that someone can give me a quick answer as I have, what I think is, an easy question. I have spent a few weeks trying to build a website using Wordpress and hate it, it's so blocky and unfriendly. My aim is to build a site for Print on