• ACID

  One answer, on 11/27/2020

  RE: [Solved] Product Registration
  I'm trying to install ACID Music Studio 9.0.40 on a new computer with Windows 10 and the installer is telling me the registration failed, so I tried registering with the serial number from "My Products" and it says "Serial number already used". So
• Movie Studio

  21 answers, most recent on 10/9/2020

  [Solved] Many effects aren't working. Movie Templates causing program crash.
  Hello, I've recently purchased MEP-premium, I'm new to video editing so have been following the tutorials on this website and trying a few things myself. I've spent a good few frustrated hours trying to get effects to work on a .mp4 file, tried
• Music Maker

  2 answers, most recent on 9/27/2020

  RE: [Solved] I'm only able to hear MM audio when I use my speakers.
  @Dragon-Queen Hi and welcome to the forum. . . . . Music Maker only produces sound when I have my speakers connected. If my speakers aren't connected, the built in audio doesn't work, and even my headphones (which I'm currently using and know they
• Movie Studio

  22 answers, most recent on 9/19/2020

  [Solved] Portrait Images-"Echo" Pillarbox Effect on Edges
  I'm doing a slideshow where the millennials are providing some of the images. You guessed it, half of them are portrait! I am trying to come up with a quick solution to avoid having straight black bars down the sides. I've currently got the
• Photostory

  5 answers, most recent on 11/3/2022

  [Solved] More Collage Templates
  I'm working on my 2nd project so am still quite a newbie. One of the reasons I chose PhotoStory Deluxe was for the "over 100 photo collages" but I only see 10 collage templates. I've reviewed doc and support info and don't see another place to find
• Movie Studio

  57 answers, most recent on 11/6/2020

  [Solved] Problems with footage
  Hey guys, I'm new to editing and Movie Edit Pro and am currently having a lot of issues with my footage.I'm using MAGIX Video deluxe 2021 PlusIt's a bit hard to describe my problem so here's a video instead:The footage seems to have a mind of its
• SOUND FORGE

  13 answers, most recent on 7/30/2022

  [Solved] Sound Forge Audio Studio will NOT open my mp3 file
  Attn: Support Please help me. I purchased your SOUND FORGE Audio Studio 14 on September 2, 2020 and am having a problem importing a mp3 file. I get the following error: Warning: An Error occurred during the current operation. The file format is an
• Video Pro X

  9 answers, most recent on 8/27/2020

  [Solved] Exporting to MP4 - Weird Popping Sound
  Hey everyone, Hoping someone might be able to shed some light here for me, I'm pretty new when it comes to video editing. About a month ago I had used the Templates in Video Pro X to do an Intro and Outro for my YouTube. Everything worked perfectly,
• Video Pro X

  31 answers, most recent on 8/29/2020

  [Solved] Extremely Slow Rendering (Hardware acceleration not working?)
  Hi. I recently purchased Video Pro X (v17.0.1.32) from a Humble Bundle. I was interested in something more capable than Filmora, which I've been using for a few years now. The problem is that, when I try to export the movie to MP4 in Video Pro X, it
• Music Maker

  3 answers, most recent on 8/25/2020

  [Solved] Copyright Attribution Question
  I've been reading the forums off and on for a few days, looking for an answer to a few questions, but can't quite find the answers what I'm specifically wanting to ask.   I put together some works on Music Maker using soundpools (purchased with
• Movie Studio

  13 answers, most recent on 8/23/2020

  RE: [Solved] New User Here and I Have Some Questions Regarding the Timeline Tracks
  @LightfireCreative Hi and welcome to the user to user forums. First answer I'm afraid is no. Tracks can't be reversed. It is more similar to photo editing programs where the last layer applied is normally the lowest in order. I suppose it's what you
• Video Pro X

  25 answers, most recent on 8/15/2020

  RE: [Solved] Exported video delayed, audio slipped, no GPU acceleration
  @johnebaker @Scenestealer @Levente-IlyKovcs I set up the project and exported using the following procedure. First I matched as closely as I could the movie clip's settings for importing the file into the project based in the information from
• Movie Studio

  3 answers, most recent on 8/12/2020

  [Solved] Start and End area marks set to impossible position
  Sometimes I'm working in the edition of my videos and then I notice the start and end area marks are moved. Curiously, end mark is located before the start area. I try to set a new position for the end area but it doesn't move. I cannot play from
• Movie Studio

  6 answers, most recent on 8/3/2020

  [Solved] MEPP - Get white color in texts backgrounds
  Hello, I'm using Movie Edit Pro Plus and I'm using a font for titles simulating the "Dymo" stickers. Unluckily, letters are not filled so you can see the video inside the letters and looks quite difficult to read. I was trying to draw a white
• Music Maker

  9 answers, most recent on 7/28/2020

  [Solved] I can't find my instruments?
  Hi. I recently upgraded Music Maker to 29 (specifically 29.0.1.16) and now can't find my instruments or open a rather simple tune that used the Vibraphone without an error :   and now I'm worried that I might have deleted even that! (I pressed the
• Video Pro X

  One answer, on 7/5/2020

  [Solved] File size too huge vs original - Minimum bitrate limit
  Hi (searched + googled before posting question) In this world of super 4 and 8k, we work on light videos for WA distribution. I get source material via WA, made (very few) editing in VPX, and exported size is much bigger than source. My sources have
• ACID

  12 answers, most recent on 7/7/2020

  [Solved] Acid Pro 9.0.3 Crashes when loading a project from an older version
  I have many versions of acid pro and they dont have this problem I Mainly use acid pro 7 but sometimes i need the updated elastique stretching so i use acid pro 9 and i sometimes need to make whole projects with it. and it sometimes crashes from
• Movie Studio

  2 answers, most recent on 6/9/2020

  [Solved] Chroma Key ..problem!???
  Hi all ..I'm trying to create a video using Chroma key!!!! I bought a new Greenscreen from Amazon and put it up today. (I have to say I've done the Chroma key successfully before..but Magix Movie edit pro just doesn't want to remove the green this
• Rescue Your Videotapes!

  7 answers, most recent on 5/18/2020

  [Solved] USB video driver
  Hi, I'm running on Windows 10 Pro (core i7) x64 bit OS. When I install the driver (for red uw video's version 9, afterwards upgrade to 10), I get a successfully installed driver (x86). Unfortunately in my computer manager he still indicates that
• Movie Studio

  7 answers, most recent on 5/5/2020

  [Solved] Clip audio has forced fade over entire clip, missing handles
  Occasionally, I'm having this issue where the audio (on separate track from video of the same source file) gets a forced gradual fade out over the duration of the clip. It is visible with the white volume line and "MUTE" and "Volume" are displayed
• Movie Studio

  4 answers, most recent on 5/1/2020

  [Solved] Can Landscape image enlarge and scroll through Portrait frame?
  Can Landscape image scroll through Portrait frame? (for Slide Show)  Please find below the image, there are many cool effects in view/Animation effects section, but when I use those move effects for my landscape images its not scrolling properly
• Video Pro X

  One answer, on 3/25/2020

  [Solved] [VPX] Video Clip Repeat on specific Track
  Hi... I'm trying to do this: have a 3 sec overlay video, that wants to repeat endlessly over the main video On my "old" video editing program, it was a right-click over the video and "allow to extend overtime". Haven't been able to do this on VPX (i
• Movie Studio

  26 answers, most recent on 3/10/2020

  [Solved] Where did the key frames go for Title Templates?
  Go to Templates > Dynamic Titles > Typewriter. Type something. Let's say that you want to speed it up or reposition where the text starts, etc. In the old days, I used to be able to change key frames for position, speed, etc. I'm not seeing
• Photostory

  2 answers, most recent on 2/14/2020

  [Solved] Effects Stack: Can they be modified?
  Hi... I'm doing a simple collage on Photostory deluxe 17.1 There's a photo in which i've applied 3 whatever effects. For example: a) a pulsating movement b) a vertical movement c) an artistic effect is it possible, for example to remove only one of