• Movie Studio

  16 answers, most recent on 9/5/2025

  RE: Blu-ray media created playback issue. Image bounces/jitters
  @calamar @Bol @johnebaker This post explains why external GPU encoding on longer occurs on Interlaced Bluray projects: https://www.magix.info/us/forum/vpx15-no-hardware-encoding-during-bd-burning--1333831/?page=2#ca1912059 As far as "minimum specs:
• Movie Studio

  4 answers, most recent on 12/24/2022

  RE: [Solved] Importing video clips
  @William-Potter Hi William and welcome to the user to user support forums. First try changing the program settings in the device section for Import, Processing, and export all to CPU. Unfortunately your graphics card does not support Direct X 11.1
• Movie Studio

  4 answers, most recent on 12/24/2022

  [Solved] Importing video clips
  I have just downloaded and installed Movie Studio 2023 Suite (22.0.03.167) with all available add-on features. While drag and dropping my first MP4 video clip I was asked if I wanted to download and install a codec. I'm sorry I did not note the
• Photostory

  53 answers, most recent on 11/30/2024

  RE: new photostory 2025 version is completely UNUSABLE and crashes...
  @David-Robinson5527 Hi David You confirmed the CPU was: . . . . Hi John The graphics driver is the Studio Version 565.90 and the Processor is 11th Gen Intel(R) Core(TM) i7-11700 @ 2.50GHz   2.50 GHz . . . . ie there is/are no suffix letter(s), in
• Movie Studio

  24 answers, most recent on 12/28/2023

  RE: problems with import mov files
  @Krzysztof-Nowacki Can you please post a screenshot of only the error message shown in your first post? It is very difficult to see the actual text but I think it references your integrated graphics. JeffForum Moderator
• Movie Studio

  6 answers, most recent on 9/5/2023

  RE: MP4 Problem
  @Will-Dallimore Hi. Your laptop has an inboard Intel Iris Xe Graphics chip built into the CPU. It should show up in the program settings in the import/processing/export section. If there is a secondary graphics card that should also show up there in
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  ------------------System Information------------------      Time of this report: 3/22/2025, 22:20:56             Machine name: DRAGON               Machine Id:         Operating System: Windows 11 Home 64-bit (10.0, Build 26100)
• Movie Studio

  3 answers, most recent on 10/21/2025

  RE: The program Magix Video de luxe 2026 will not start
  @JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One
• Music Maker

  13 answers, most recent on 10/21/2025

  2024 2025 2026 none of them work and support are ignoring my tickets
  I have been a user since 1998 and had 2025 working albeit slowly earlier this year. I upgraded to 2026 and the system froze so reinstalled 2025 that froze so reinstalled 2024 and that worked for a week but froze again today. I've done all the
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @john-m33 Hi . . . . jerky MPEG-4 exports when using the NVIDIA GeForce RTX 5060 GPU . . . . much better using the Intel UHD Graphics option . . . This difference between the 2 GPU's performance and the jerkiness would suggest that Interlaced video
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  @spuddy13 Hi Brian, Your problem may be due to outdated drivers? Upon checking the uploaded specification, I see that your Intel(R) Arc(TM) A770 Graphics driver is no longer up to date. Your version is 31.0. 101.545, while the latest version is
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  @browj2 @Kevin-Ward Hi John. I had overlooked New Blue Colorfast but checked mine including trying to get the slider positioning as close to your settings as you show them as possible and it's working. I have never had any problems with any New Blue
• Video Pro X

  12 answers, most recent on 12/12/2023

  RE: Crashing in video proX14
  @Stanislav-Zakharov Hi and welcome to the user to user forums. I too am running VPX 14 and you are running the last updated version. First make sure you have more than 10GBs of free space on your C: drive for the program to produce the temporary
• Movie Studio

  34 answers, most recent on 8/11/2024

  RE: Movie Studio - Why so finnicky? An unknown error has occurred
  @big_guitar Hi . . . . Why so finnicky? . . . . The video format you are trying to import is standard 720p h.264/AAC encoded, so it is unlikely that this is the cause of the issue. However, the program can be 'finicky' about the hardware, drivers
• Movie Studio

  17 answers, most recent on 1/11/2026

  RE: Very high RAM usage even with a few slides
  @loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows
• Movie Studio

  43 answers, most recent on 3/7/2025

  RE: Audio not importing
  @Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what
• Video Pro X

  26 answers, most recent on 9/14/2023

  RE: Import issues
  Yes - thanks ray. Performance is not an issue with this version. 16GB memory with 3GB Graphics.
• Samplitude

  3 answers, most recent on 1/3/2024

  RE: DSP issues after updating Samp ProX7
  @aglith Limit the number of CPU cores in the Samplitude system settings and in the Kontakt settings. Try a lower number like 4-6 cores (looks like you already did that?) It can also be caused by graphics card drivers. Some users reported problems
• Video Pro X

  36 answers, most recent on 12/2/2022

  [Solved] Video Pro X14 lags/freezes on Move or Resize, even when run as Admin
  Video Pro X14 lags/freezes on Move and Resize, even when run as Admin. When I try to Move or Resize a jpg image, or when I try to color text, Video Pro X freezes for 10 or 20 seconds. REVISED: This workaround worked once only: Disable
• Movie Studio

  26 answers, most recent on 1/27/2024

  RE: An Error occured during Export
  @fishycomics Hi . . . . I tried that and its not the best . . . . Are you referring to the 'Motion Tracking', the Using masks to blur out multiple objects or both? 'Motion tracking', ie Attach to picture position in the video in MEP/MMS/VPX, gives
• Movie Studio

  4 answers, most recent on 11/8/2023

  RE: Movie Edit Pro 2021
  Hi John, want to say thank you for all your help. Setting the graphic mode to hybrid appears to have solved the issue. I still plan to update the drivers per your suggestion. All the best!
• Movie Studio

  25 answers, most recent on 10/22/2023

  RE: Movie Studio 2023 freezing with 4K input
  Thanks - I have found the info on the motherboard supplied by Novatec. They supplied the Graphics board and DVD with drivers and utilities. I plan to talk to them sometime tomorrow.
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the
• Movie Studio

  17 answers, most recent on 4/7/2024

  RE: error exporting any MVP projects to video (like AV1 etc)
  @M-Coenen Hi What is your computer specification, Windows version and program version number, see this topic for what is required, and please quote processor and graphics card make/model in full. I would suggest you put this information in your