• Movie Studio

  4 answers, most recent on 1/7/2025

  RE: Lost MAGIX Travel Maps App
  @roger-baker Hi, Help - Install extra content - Magix Travel maps PS, I already have it installed & so it's not allowing me to install it again, I'm not sure if you're going to see the same 🤷‍♂️
• Movie Studio

  2 answers, most recent on 2/19/2026

  Activating the "Extra" (included) effects packages in Movie Studio 202
  I have tried contacting NewBlue, proDAD, and Magix for support (the latter cannot even create a support ticket - "The support request could not be saved."). I bought Magix Movie Studio 2024 Suite on 29 December 2025. I have today (18th Feb 2026)
• Movie Studio

  3 answers, most recent on 12/18/2025

  RE: Can't activate video delux 2026
  @FIA2008 Hi . . . . I bought it some time ago . . . . Can you be more precise regarding when you purchase the software and did you use the download link in the email to install? John EBForum Moderator
• Music Maker

  5 answers, most recent on 1/26/2025

  [Solved] String Ensemble, Drum Kit and Vita Sampler not loading!
  I recently did a full uninstall and reinstall of the program, using my Music Maker 2020 Plus Edition disc as the start up, and then subsequently running all updates. However, I now have found that the Drum Kit, Vita Sampler and String Ensemble are
• SOUND FORGE

  6 answers, most recent on 10/1/2025

  RE: Vinyl record and restore
  This is first use of new purchase/installation. This is a sample. Within the tool, the save process just hangs.
• Movie Studio

  14 answers, most recent on 9/8/2025

  RE: MAGIX Video deluxe 2026 Premium (Constantly Crashing on Startup)
  @ItsMichael HI According to your signature you have 2 RTX 3060 GPUs installed, is this a typo or are you running a dual configuration? John EB
• Music Maker

  2 answers, most recent on 7/31/2025

  2026 trial download
  Hello.I am trying to download Music Maker 2026 trial and I get a blank error message: These are the specs of my computer: Edition    Windows 11 ProVersion    24H2Installed on    ‎7/‎27/‎2025OS build    26100.4770Processor    12th Gen Intel(R)
• Movie Studio

  46 answers, most recent on 1/28/2026

  BEWARE Latest Nvidia GTX 591.44 Drivers
  Greetings All, Installed the Nvidia graphics driver 591.44 (591.44-desktop-win10-win11-64bit-international-dch-whql) earlier today. Just tried to export a video and MS 2025 says "please update to latest graphics driver" (or words to that effect) and
• ACID

  9 answers, most recent on 1/24/2025

  RE: Won’t install Sony acid 7
  @NTC-LAIDLER Ok. So, did the Acid install at all? Because you wrote that the transfer throw an error but also that you tried to make it accept your serial number, which would imply that the installation went through. Are you getting a specific error
• Music Maker

  11 answers, most recent on 2/16/2026

  RE: No sound
  @Djdj-17 I'm glad it worked in the end. But it's odd that you don't have the Music Maker ASIO driver available in the ASIO driver selection but only ASIO4ALL, Magix Low Latency 2016 and Realtek ASIO. Usually, the Music Maker ASIO driver should
• Other products

  9 answers, most recent on 9/29/2025

  RE: CD Architect 5.2 cannot register
  I also de-installed, re-downloaded from your site, used the SN from your site.I tried three different browsers, and disabled my firewall. I don't have a box version of this software.
• Movie Studio

  2 answers, most recent on 2/3/2026

  RE: Burn to disk
  @chris-fleming4256 Hi In addition to the information @emmrecs requested, if it is Magix Movie Studio 18 or later, or Video Deluxe the rebrand name for Magix Movie Studio: Is the program installed entirely on the C: drive using the default install
• SOUND FORGE

  3 answers, most recent on 9/21/2025

  SF17 will not completely load
  Installed the SF17 and it will not load. It starts. The picture shows up. The initializer bar begins to fill, and then POOF! It's gone. Any suggestions?
• Movie Studio

  2 answers, most recent on 5/28/2025

  RE: NewBlue Plugins Won't Install
  @ItsMeTho Did the Windows Reliability Monitor or Event Viewer log a crash at the time you ran the installers?
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  @daniel-DIAZ2990 Hi . . . . after a clean reinstall, SF11 . . . . Did you use the Sony or the newer Magix installer? If the Sony installer then it will be trying to contact registration servers that no longer exist. In your account at magix.com log
• Movie Studio

  16 answers, most recent on 8/20/2025

  RE: Unable to install proDAD VitaScene V5 PRO in Video Deluxe 2026 Premium
  I have a similar problem. When I install Prodad, I get an error but it keeps installing. I can't see anything in the Prodad transitions except one. They have honestly responded quickly and what they have explained to me is how to use them, but the
• Music Maker

  3 answers, most recent on 9/30/2024

  RE: [Solved] Feature queued for download forever
  Hi, emmrecs, thanks for responding so fast (and apologies for me only answering now :-). I'm still rather new to MM (started running through the MM tutorials on your website), so I hadn't even noticed yet that it has a download tab. Anyway, here's
• Photostory

  19 answers, most recent on 6/14/2026

  RE: Unable to start Photostory de luxe 2025 and 2026 after changing comput
  @bdesha Hi Without more information on your computer specification, try re-installing the latest v14 of Visual C++ Redistributable available from here. If you computer has an Intel or AMD processor install both the x86 and x64 versions. If that does
• SOUND FORGE

  8 answers, most recent on 7/1/2025

  RE: [Solved] Error while writing noise sample file! - Audio Cleaning Lab 4
  @LAERCIOSANTANA If you run the installer it should ask you which versions you want to install. If you haven't installed the 32 bit version, you'll not find it on your computer. Try to run the installer again.
• Video Pro X

  6 answers, most recent on 6/11/2025

  RE: 365 upgrade not working
  I did capture it on video but was unable to upload. A screen with a big check mark and "Installing update" with a progress bar pops up for 1 second, goes away and that's it. I reload v16 and it say I should upgrade. It would be nice if Magix just
• Movie Studio

  One answer, on 7/27/2025

  RE: issue with loading purchase
  @Jerry-White Welcome to the Magix users forums. Unfortunately your first post here is very much lacking in detail! Please tell us at which step in the installation process the failure occurs. Assuming you have downloaded the initial file, which is
• ACID

  8 answers, most recent on 12/4/2023

  RE: [Solved] Update to ACID Music Studio 11
  @Rob-Geraghty Uninstall the 2013 Redistributables and then it should work. The installer will reinstall them.
• Movie Studio

  14 answers, most recent on 3/2/2025

  RE: Problems converting MXV to MP4
  .................. . how do I get the MPEG download again? @RayBin I don't think you'll need to install it again, It's a codec that gets installed on your system separately so still should be there even if you uninstall MMS (Magix Movie Studio),
• Video Pro X

  9 answers, most recent on 1/22/2026

  RE: Access violation error n NTDLL,dll
  @rob1200 @randy-flemming Have you tried installing the latest v14 of Visual C++ Redistributable? That might fix the