• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Your system probably doesn't have the video codec for that file. It's easy to find out what codec is being used: download and install MediaInfo by following this Magix tute. On the View menu, choose the Text view then copy and paste the
• Music Maker

  11 answers, most recent on 11/21/2024

  RE: Mouse zoom not working - and pdf download
  @CRH Hi, Glad you figured it out. Did you turn this off yourself at some point or was this the default for your mouse? Mine is on by default. John CB
• SOUND FORGE

  8 answers, most recent on 9/30/2025

  RE: Sound Forge 18 - questions before buying
  Thanks, J-Koch. I did upgrade in the end and despite a problem with MP3s, it's been fine. I checked out the voices and they weren't great. To be honest, I record voice actors for a living so am not a fan of AI, but one or two clients were going this
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  I edit and render 4K. Rarely if ever anything with a lower resolution since I edit what I shoot. So I really can not comment on editing/rendering in 1080 or lower. I guess there isn't much difference between your computers in the lower resolution is
• Movie Studio

  21 answers, most recent on 6/17/2026

  RE: Formatting Drive
  @CubeAce Hi Ray . . . . There may be too many variables of individuals user cases in how they distribute their files across a system for conclusive individual results'. . . . Agreed. . . . . It was in no way intended to cast aspersions on your
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Video Pro X

  22 answers, most recent on 5/10/2025

  RE: [Closed] Crash Log does not open
  @AAProds Hi Al . . . . Why, in VPX, would you want to operate without the source monitor? . . . . Sometimes it is a necessity, I do this regularly, when I am working on my laptop, as now, and I do not have access to a second monitor, eg a TV. to use
• Samplitude

  3 answers, most recent on 6/20/2024

  I Think Samp X8 Is The Best DAW Out Right Now !!!
  At First I thought Samp X8 was hard until I figured out how it works its more hands On and simple to make Hit records even the master suite is great !!!
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @emmrecs I agree with the experts Jeff, I have to as it's all gobbledygook to me. Snapdragon? I never even understood the Pentium 75 I started out with many moons ago. On very rare occasions when I've had a problem AVI, closing the Magix AVI Import
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @CubeAce probably no-one knows the complete capabilities or defects the program can handle or reject until it is tried or reported on I agree HOWEVER, would it have really put someone at Magix Support out for 30 seconds to have tried Iris' image to
• Samplitude

  2 answers, most recent on 11/16/2023

  [Solved] Freezing MIDI to .Wav: sound cuts in and out in certain spots in .Wav
  I posted this question on https://community.samplitude.com/ and opened up a ticket but alas to no avail yet. I want to try this forum as a last resort. I am using Samplitude Music Studio 2021 on Windows 10 (64-bit, 16 GB RAM). I compose using
• Other products

  6 answers, most recent on 5/27/2024

  RE: Re-installing MP3 Deluxe 19
  Thanks mate figured it out
• Movie Studio

  11 answers, most recent on 8/19/2024

  RE: Can you use different fonts in the same text box?
  I figured it out. I misunderstood what the text preview window was. I didn't realize you could select text in that.
• Rescue Your Videotapes!

  5 answers, most recent on 2/28/2023

  RE: [Solved] VCR not recognised
  @Fraser Hi . . . . Rescue won't recognise my VCR . . . . Do you mean that RYVT is not recognising the USB Video capture dongle? The correct driver for the USB dongle is installed - the latest drivers are available here. If the dongle is marked K0065
• Rescue Your Videotapes!

  10 answers, most recent on 2/7/2023

  RE: [Solved] Program crashes when 100% saved - result video not playable
  @Juha-Nevalainen Hi. I would try the UHD Graphics in the drop-down menu as your file has no encoding data in it (resolution, colour space or frame rate). The graphics processing is not a combination I have seen before but it looks like the Intel GPU
• SOUND FORGE

  7 answers, most recent on 3/5/2025

  RE: Channel Converter Presets not recognized after Windows 10 reinstall
  Yeah, I had no idea that presets were somehow stored in the Windows registry, which is now gone since I reinstalled it.That's where the problem lies. All I have left are the presets files. I'm praying I can somehow extract those few data out of
• Movie Studio

  One answer, on 5/5/2023

  [Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11
  This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common
• Other products

  2 answers, most recent on 3/27/2025

  RE: Installing Independence Pro on M1 Mac
  Hi John thanks very much for your reply. That's a shame, I really liked the Independence samples. I think I will dust off an old windows machine rather than trying Parallels - that sounds like it might take me down a rabbit hole. I guess I'll have
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  I purchased a Magix software product last week via the Magix website and paid via PayPal, the payment went through, but errored out when redirected to the Magix website. I’ve opened up a support ticket, emailed the email address provided in the
• ACID

  3 answers, most recent on 8/27/2024

  RE: Acid Pro 11 won't open AutoTune 11
  Thanks for those suggestions, I'll check them all out. For my standard effects I have been using the excellent MixBox from IK Multimedia.
• Music Maker

  5 answers, most recent on 3/9/2023

  [Solved] Distortion sound
  Music Maker 64 Bit version 31.0.4.35 I have tested all my audio systems from my mics, to my computer and sound board. I tested the sound out by playing Spotify and it was crisp clear sound. When I use the mics through the sound board, sound is
• Movie Studio

  8 answers, most recent on 1/25/2024

  RE: [Solved] What are Blocked Tracks? How do I unblock them?
  @BJsBus Hi, When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker can be used
• Samplitude

  2 answers, most recent on 2/22/2024

  RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
  No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
• Movie Studio

  2 answers, most recent on 12/23/2024

  RE: Placing a photo in front of video
  Thank you I will check that out. The top bottom thing would honestly never have occurred to me. I guess I've been conditioned by what I am used to. I also appreciate your other advice and comments on the other things I posted. Thank you!